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Windows 7: BSoD Problems

05 Mar 2011   #1
sconeseeker

Windows 7 Ultimate x64
 
 
BSoD Problems

Ive been having many bsods when playing games, I have attached file as requested here is the other relivent information:

Windows 7 Ultimate
x64
Fully Updated
Full Retail Version

Age of Hardware: between 0 - 1 years (hard drive is around 2 or 3 year)

Age of OS installation: 0 - 1 year (installed recently to try and counter bsods (didnt work ^^))

Any help would be appriciated.
Thanks, Jon.


EDIT: PROBLEM HAS BEEN SOLVED THANKS!!!!


My System SpecsSystem Spec
.
05 Mar 2011   #2
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Code:
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004a4b028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b66b4000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000145, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  Crysis2Demo.ex

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`02ddca88 fffff800`02c1b903 : 00000000`00000124 00000000`00000000 fffffa80`04a4b028 00000000`b66b4000 : nt!KeBugCheckEx
fffff880`02ddca90 fffff800`02dd85a3 : 00000000`00000001 fffffa80`04944a60 00000000`00000000 fffffa80`04944ab0 : hal!HalBugCheckSystem+0x1e3
fffff880`02ddcad0 fffff800`02c1b5c8 : 00000000`00000728 fffffa80`04944a60 fffff880`02ddce30 00000000`1a84b400 : nt!WheaReportHwError+0x263
fffff880`02ddcb30 fffff800`02c1af1a : fffffa80`04944a60 fffff880`02ddce30 fffffa80`04944a60 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`02ddcc80 fffff800`02c0ee8f : 00000000`1d48ad68 00000000`00000001 fffff880`02ddceb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`02ddccc0 fffff800`02cc0fec : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
fffff880`02ddccf0 fffff800`02cc0e53 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`02ddce30 00000000`20046d73 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`22bcfac8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x20046d73


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE

Followup: MachineOwner
---------
Definitely a hardware error, usually see this one when the machine is overclocked.
Of course the crash was caused by a unpatched released ahead of schedule demo too.
My System SpecsSystem Spec
05 Mar 2011   #3
sconeseeker

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Maguscreed View Post
Code:
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004a4b028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b66b4000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000145, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  Crysis2Demo.ex

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`02ddca88 fffff800`02c1b903 : 00000000`00000124 00000000`00000000 fffffa80`04a4b028 00000000`b66b4000 : nt!KeBugCheckEx
fffff880`02ddca90 fffff800`02dd85a3 : 00000000`00000001 fffffa80`04944a60 00000000`00000000 fffffa80`04944ab0 : hal!HalBugCheckSystem+0x1e3
fffff880`02ddcad0 fffff800`02c1b5c8 : 00000000`00000728 fffffa80`04944a60 fffff880`02ddce30 00000000`1a84b400 : nt!WheaReportHwError+0x263
fffff880`02ddcb30 fffff800`02c1af1a : fffffa80`04944a60 fffff880`02ddce30 fffffa80`04944a60 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`02ddcc80 fffff800`02c0ee8f : 00000000`1d48ad68 00000000`00000001 fffff880`02ddceb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`02ddccc0 fffff800`02cc0fec : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
fffff880`02ddccf0 fffff800`02cc0e53 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`02ddce30 00000000`20046d73 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`22bcfac8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x20046d73


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE

Followup: MachineOwner
---------
Definitely a hardware error, usually see this one when the machine is overclocked.
Of course the crash was caused by a unpatched released ahead of schedule demo too.
thanks for confirming i dont remember overclocking my system but my friend believes it to be my processor so ill look into it
My System SpecsSystem Spec
.

05 Mar 2011   #4
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

My System SpecsSystem Spec
05 Mar 2011   #5
sconeseeker

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Maguscreed View Post
Code:
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004a4b028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b66b4000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000145, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  Crysis2Demo.ex

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`02ddca88 fffff800`02c1b903 : 00000000`00000124 00000000`00000000 fffffa80`04a4b028 00000000`b66b4000 : nt!KeBugCheckEx
fffff880`02ddca90 fffff800`02dd85a3 : 00000000`00000001 fffffa80`04944a60 00000000`00000000 fffffa80`04944ab0 : hal!HalBugCheckSystem+0x1e3
fffff880`02ddcad0 fffff800`02c1b5c8 : 00000000`00000728 fffffa80`04944a60 fffff880`02ddce30 00000000`1a84b400 : nt!WheaReportHwError+0x263
fffff880`02ddcb30 fffff800`02c1af1a : fffffa80`04944a60 fffff880`02ddce30 fffffa80`04944a60 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`02ddcc80 fffff800`02c0ee8f : 00000000`1d48ad68 00000000`00000001 fffff880`02ddceb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`02ddccc0 fffff800`02cc0fec : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
fffff880`02ddccf0 fffff800`02cc0e53 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`02ddce30 00000000`20046d73 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`22bcfac8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x20046d73


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE

Followup: MachineOwner
---------
Definitely a hardware error, usually see this one when the machine is overclocked.
Of course the crash was caused by a unpatched released ahead of schedule demo too.
Me and my friend have just discovered that when I bought my processor from overclockers they had overclocked it is there any way to 'underclock' it back down to a 3.2 GHz because my processor is at 3.6 GHz
My System SpecsSystem Spec
05 Mar 2011   #6
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Reset the settings in the BIOS.
My System SpecsSystem Spec
05 Mar 2011   #7
sconeseeker

Windows 7 Ultimate x64
 
 

im rather new to BIOS and I wouldn't like to ruin my computer if I make a mistake any way I can get a guide?
My System SpecsSystem Spec
06 Mar 2011   #8
sconeseeker

Windows 7 Ultimate x64
 
 

I have reset my bios and processor has been underclocked back to a 3.2 GHz no further BSoDs thanks guys!
My System SpecsSystem Spec
06 Mar 2011   #9
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Good deal, doubt you were getting any real performance boost out of such a small overclock anyhow.
My System SpecsSystem Spec
06 Mar 2011   #10
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Quote   Quote: Originally Posted by sconeseeker View Post
I have reset my bios and processor has been underclocked back to a 3.2 GHz no further BSoDs thanks guys!
Glad we could help. Sounds like if overclocking was the culprit.
Let us know if you need anything else.

Regards...
Dean
My System SpecsSystem Spec
Reply

 BSoD Problems




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