Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: My Windows 7 crashes when I play any videos....

05 Mar 2011   #1
Nisha Rahmat

Windows 7 Ultimate x32
My Windows 7 crashes when I play any videos....


I currently changed my OS to Windows 7 Ultimate x32 from Vista Home Premium x32. My laptop is Acer Aspire 5920G with NVIDIA GEFORCE 8600M GT 512MB graphic card.

I installed Microsoft Office 2010 but when i tried to open the program, it crashes and my laptop restarts. Also, when I tried playing any video, it does the same. Other than that, my Windows works fine.

I'm not so good in computers and am trying to figure out the problem. Please help.

My System SpecsSystem Spec
05 Mar 2011   #2

Windows 7 Professional x64 SP1

Were gonna need a little bit more info here. It's a clean install or an update? Have you run any tests? Memtest+ for RAM/FurMark for video card? Do you get any blue screens or just restart? Please read this first:
If there's something you don't understand please ask.
My System SpecsSystem Spec
06 Mar 2011   #3
Nisha Rahmat

Windows 7 Ultimate x32

It's clean install. I gave my laptop to my friend who has the windows 7 CD and couldn't go see him again anytime soon as he and i are living 4 hours away from each other. I'm not sure if he has done any test on the video card. I get a blue screen before it restarts.
My System SpecsSystem Spec

06 Mar 2011   #4

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7

If you are getting Blue Screens, please see
My System SpecsSystem Spec
06 Mar 2011   #5
Nisha Rahmat

Windows 7 Ultimate x32

I've attached the folder according to BSOD
My System SpecsSystem Spec

 My Windows 7 crashes when I play any videos....

Thread Tools

Similar help and support threads
Thread Forum
How to get Windows Media Player to play videos?
I have VLC player on my computer, it works find but its one more program I could get rid of if I could play my music videos with Windows Media Player. Iv opened WMP but i cant get it to play my music vids, as yet. Can you walk me through opening WMP and getting all my videos in to it, and...
Sound & Audio
Laptop lag when I play videos , use office ,play games
Hello I have laptop HP PROBOOK 4530S since 2011 and worked very well but in november 2013 my laptop start lagging , in the first the lag is limited on videos , but after I suffer the lag in games ( also old games ) , microsoft office , when I use the browsers etc.. , there is my specifications ...
Music, Pictures & Video
New computer won't play Windows how to videos
When I try to run the how to videos on the Microsoft site it says I have to download Silverlight, after that it says it's not compatabile with 64 bit system. I tried un-installing Silverlight and re-installing but it does not help.
Browsers & Mail
Pls Help! My computer crashes whenever i play any videos
i have an acer 4741g aspire with a pre installed windows 7 home premium 64bit operating system, intel core i3-370M processor, 2GB ddr3 memory, 320GB HDD, and NVIDIA GeForce GT415 graphic card. I reformatted my laptop recently because it runs very slowly since a friend borrow it from me, after i...
BSOD Help and Support
New windows install from OEM and now i cant play any videos?
So i recently just did a brand new install for windows 7, now i am getting a weird error that i cant seem to find a fix for on google. I am fully updated with windows 7 updates, latest video drivers. Mind you, these are videos that were working fine before the reformat. This is the full error im...
Music, Pictures & Video

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 22:33.
Twitter Facebook Google+