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Windows 7: Random BSOD problem

06 Mar 2011   #1

7 Ultimate 64 bit
Random BSOD problem

Hi All. I read a few good posts on here and decided to join.

My PC is home built. It was purchased from Ebay as a bundle from a good seller.
Its an Asus M4A77T Motherboard, Asus Graphics EN9500gt, 8Gb ddr3 Ram (2x4Gb)
O/S Windows 7 Ultimate 64 bit oem.

I have had the bsod problem from day one basically. I am not an expert or professional on computers . Just reasonable good novice.

Obviously i want to resolve the bsod. My problem is knowing if its a hardware issue or a configuration problem. If its hardware i can get the component replaced under warranty. As its only a few months old.

I have attached a system health report. I hope someone can assist.

Thanks in advance Dave

My System SpecsSystem Spec
06 Mar 2011   #2
Microsoft MVP


My System SpecsSystem Spec
06 Mar 2011   #3

7 Ultimate 64 bit

Hi usasma thank you for replying. I have added an attachment of my dump files. I hope this is correct. Please advise if i have done things right .
My System SpecsSystem Spec

06 Mar 2011   #4

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7

Uninstall AVG including Identity Protection - indeed, a known cause of BSOD on some Windows 7 systems. Use this removal tool when AVG is removed: AVG - Download tools
Use Avast or MSE with Windows Firewall in it's place

Update... Netgear GA511 Driver File (Realtek Chipset) - here
RtNdPt60.sys  Tue Dec 11 15:49:52 2007
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner

3: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:

EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.

00000000`00000000 ??              ???

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000





PROCESS_NAME:  ehrecvr.exe


LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80002ad2610

fffff880`009afbf8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeBugCheck



FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Unknown_Module

IMAGE_NAME:  Unknown_Image



Followup: MachineOwner

3: kd> lmtsmn
start             end                 module name
fffff880`00ebb000 fffff880`00f12000   ACPI     ACPI.sys     Sat Nov 20 22:19:16 2010 (4CE79294)
fffff880`06d39000 fffff880`06d80000   afcdp    afcdp.sys    Wed Aug 11 03:24:00 2010 (4C616F10)
fffff880`02f57000 fffff880`02fe0000   afd      afd.sys      Sat Nov 20 22:23:27 2010 (4CE7938F)
fffff880`11210000 fffff880`11226000   AgileVpn AgileVpn.sys Tue Jul 14 12:10:24 2009 (4A5BCCF0)
fffff880`04093000 fffff880`040a8000   amdppm   amdppm.sys   Tue Jul 14 11:19:25 2009 (4A5BC0FD)
fffff880`01038000 fffff880`01043000   amdxata  amdxata.sys  Sat Mar 20 05:18:18 2010 (4BA3A3CA)
fffff880`04472000 fffff880`0447a000   ASACPI   ASACPI.sys   Thu Jul 16 15:31:29 2009 (4A5E9F11)
fffff880`04067000 fffff880`0406d000   AsIO     AsIO.sys     Mon Aug 03 19:03:16 2009 (4A768BB4)
fffff880`04061000 fffff880`04067000   AsUpIO   AsUpIO.sys   Mon Jul 06 14:21:38 2009 (4A515FB2)
fffff880`00ff2000 fffff880`00ffb000   atapi    atapi.sys    Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`0100e000 fffff880`01038000   ataport  ataport.SYS  Sat Nov 20 22:19:15 2010 (4CE79293)
fffff880`019df000 fffff880`019e7000   AtiPcie  AtiPcie.sys  Mon Aug 24 20:25:26 2009 (4A924E76)
fffff880`069bf000 fffff880`069f3000   AVGIDSDriver AVGIDSDriver.Sys Wed Aug 04 10:24:45 2010 (4C58972D)
fffff880`019d5000 fffff880`019df000   AVGIDSEH AVGIDSEH.Sys Tue Sep 14 10:46:38 2010 (4C8EA9CE)
fffff880`03c9e000 fffff880`03caa000   AVGIDSFilter AVGIDSFilter.Sys Wed Aug 04 10:23:21 2010 (4C5896D9)
fffff880`04011000 fffff880`04061000   avgldx64 avgldx64.sys Wed Dec 08 15:01:55 2010 (4CFEE713)
fffff880`015ed000 fffff880`015fc000   avgmfx64 avgmfx64.sys Tue Sep 07 12:49:14 2010 (4C858C0A)
fffff880`01a3a000 fffff880`01a44000   avgrkx64 avgrkx64.sys Tue Sep 07 12:49:37 2010 (4C858C21)
fffff880`02eb1000 fffff880`02f12000   avgtdia  avgtdia.sys  Sat Nov 13 00:08:42 2010 (4CDD203A)
fffff880`06195000 fffff880`06198e80   BdaSup   BdaSup.SYS   Tue Jul 14 12:06:40 2009 (4A5BCC10)
fffff880`01409000 fffff880`01410000   Beep     Beep.SYS     Tue Jul 14 12:00:13 2009 (4A5BCA8D)
fffff880`04000000 fffff880`04011000   blbdrive blbdrive.sys Tue Jul 14 11:35:59 2009 (4A5BC4DF)
fffff880`03daa000 fffff880`03dc8000   bowser   bowser.sys   Tue Jul 14 11:23:50 2009 (4A5BC206)
fffff880`06000000 fffff880`06010000   BthEnum  BthEnum.sys  Tue Jul 14 12:06:52 2009 (4A5BCC1C)
fffff880`06010000 fffff880`06030000   bthpan   bthpan.sys   Tue Jul 14 12:07:00 2009 (4A5BCC24)
fffff880`04a00000 fffff880`04a8c000   bthport  bthport.sys  Sat Nov 20 23:44:51 2010 (4CE7A6A3)
fffff880`04bc6000 fffff880`04bde000   BTHUSB   BTHUSB.sys   Sat Nov 20 23:44:33 2010 (4CE7A691)
fffff960`00660000 fffff960`00687000   cdd      cdd.dll      Sun Nov 21 01:55:34 2010 (4CE7C546)
fffff880`01173000 fffff880`0119d000   cdrom    cdrom.sys    Sat Nov 20 22:19:20 2010 (4CE79298)
fffff880`00cf2000 fffff880`00db2000   CI       CI.dll       Sun Nov 21 02:12:36 2010 (4CE7C944)
fffff880`0159e000 fffff880`015ce000   CLASSPNP CLASSPNP.SYS Sat Nov 20 22:19:23 2010 (4CE7929B)
fffff880`00c94000 fffff880`00cf2000   CLFS     CLFS.SYS     Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`01101000 fffff880`01173000   cng      cng.sys      Sat Nov 20 23:08:45 2010 (4CE79E2D)
fffff880`11200000 fffff880`11210000   CompositeBus CompositeBus.sys Sat Nov 20 23:33:17 2010 (4CE7A3ED)
fffff880`06085000 fffff880`06093000   crashdmp crashdmp.sys Tue Jul 14 12:01:01 2009 (4A5BCABD)
fffff880`0415e000 fffff880`041e1000   csc      csc.sys      Sat Nov 20 22:27:12 2010 (4CE79470)
fffff880`041e1000 fffff880`041ff000   dfsc     dfsc.sys     Sat Nov 20 22:26:31 2010 (4CE79447)
fffff880`0414f000 fffff880`0415e000   discache discache.sys Tue Jul 14 11:37:18 2009 (4A5BC52E)
fffff880`01be9000 fffff880`01bff000   disk     disk.sys     Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`04ba4000 fffff880`04bc6000   drmk     drmk.sys     Tue Jul 14 13:01:25 2009 (4A5BD8E5)
fffff880`0609f000 fffff880`060a8000   dump_atapi dump_atapi.sys Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`06093000 fffff880`0609f000   dump_ataport dump_ataport.sys Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`060a8000 fffff880`060bb000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 11:21:51 2009 (4A5BC18F)
fffff880`060bb000 fffff880`060c7000   Dxapi    Dxapi.sys    Tue Jul 14 11:38:28 2009 (4A5BC574)
fffff880`04485000 fffff880`04579000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 22:50:50 2010 (4CE799FA)
fffff880`04579000 fffff880`045bf000   dxgmms1  dxgmms1.sys  Sat Nov 20 22:49:53 2010 (4CE799C1)
fffff880`0108f000 fffff880`010a3000   fileinfo fileinfo.sys Tue Jul 14 11:34:25 2009 (4A5BC481)
fffff880`01043000 fffff880`0108f000   fltmgr   fltmgr.sys   Sat Nov 20 22:19:24 2010 (4CE7929C)
fffff880`013ee000 fffff880`013f8000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 11:19:45 2009 (4A5BC111)
fffff880`01600000 fffff880`0163a000   fvevol   fvevol.sys   Sat Nov 20 22:24:06 2010 (4CE793B6)
fffff880`0183f000 fffff880`01889000   fwpkclnt fwpkclnt.sys Sat Nov 20 22:21:37 2010 (4CE79321)
fffff800`02a09000 fffff800`02a52000   hal      hal.dll      Sun Nov 21 02:00:25 2010 (4CE7C669)
fffff880`060f0000 fffff880`06195000   hcw95bda hcw95bda.sys Tue Jul 07 07:32:35 2009 (4A525153)
fffff880`06199000 fffff880`0619dc00   hcw95rc  hcw95rc.sys  Tue Jul 07 07:33:51 2009 (4A52519F)
fffff880`045bf000 fffff880`045e3000   HDAudBus HDAudBus.sys Sat Nov 20 23:43:42 2010 (4CE7A65E)
fffff880`0619e000 fffff880`061b7000   HIDCLASS HIDCLASS.SYS Sat Nov 20 23:43:49 2010 (4CE7A665)
fffff880`061b7000 fffff880`061bf080   HIDPARSE HIDPARSE.SYS Tue Jul 14 12:06:17 2009 (4A5BCBF9)
fffff880`0604d000 fffff880`0605b000   hidusb   hidusb.sys   Sat Nov 20 23:43:49 2010 (4CE7A665)
fffff880`03ce1000 fffff880`03daa000   HTTP     HTTP.sys     Sat Nov 20 22:24:30 2010 (4CE793CE)
fffff880`01be0000 fffff880`01be9000   hwpolicy hwpolicy.sys Sat Nov 20 22:18:54 2010 (4CE7927E)
fffff880`11fba000 fffff880`11fd8000   i8042prt i8042prt.sys Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`11fd8000 fffff880`11fe7000   kbdclass kbdclass.sys Tue Jul 14 11:19:50 2009 (4A5BC116)
fffff880`061c0000 fffff880`061ce000   kbdhid   kbdhid.sys   Sat Nov 20 23:33:25 2010 (4CE7A3F5)
fffff800`00ba6000 fffff800`00bb0000   kdcom    kdcom.dll    Tue Jul 14 13:31:07 2009 (4A5BDFDB)
fffff880`04ae0000 fffff880`04b23000   ks       ks.sys       Sat Nov 20 23:33:23 2010 (4CE7A3F3)
fffff880`013c2000 fffff880`013dd000   ksecdd   ksecdd.sys   Sat Nov 20 22:21:15 2010 (4CE7930B)
fffff880`01573000 fffff880`0159e000   ksecpkg  ksecpkg.sys  Sat Nov 20 23:10:34 2010 (4CE79E9A)
fffff880`05ffa000 fffff880`05fff200   ksthunk  ksthunk.sys  Tue Jul 14 12:00:19 2009 (4A5BCA93)
fffff880`060d5000 fffff880`060ea000   lltdio   lltdio.sys   Tue Jul 14 12:08:50 2009 (4A5BCC92)
fffff880`04a8c000 fffff880`04aaf000   luafv    luafv.sys    Tue Jul 14 11:26:13 2009 (4A5BC295)
fffff880`00c73000 fffff880`00c80000   mcupdate mcupdate.dll Tue Jul 14 13:29:09 2009 (4A5BDF65)
fffff880`060c7000 fffff880`060d5000   monitor  monitor.sys  Tue Jul 14 11:38:52 2009 (4A5BC58C)
fffff880`040c2000 fffff880`040d1000   mouclass mouclass.sys Tue Jul 14 11:19:50 2009 (4A5BC116)
fffff880`06078000 fffff880`06085000   mouhid   mouhid.sys   Tue Jul 14 12:00:20 2009 (4A5BCA94)
fffff880`00dc2000 fffff880`00ddc000   mountmgr mountmgr.sys Sat Nov 20 22:19:21 2010 (4CE79299)
fffff880`03dc8000 fffff880`03de0000   mpsdrv   mpsdrv.sys   Tue Jul 14 12:08:25 2009 (4A5BCC79)
fffff880`03c00000 fffff880`03c2d000   mrxsmb   mrxsmb.sys   Sat Nov 20 22:27:41 2010 (4CE7948D)
fffff880`03c2d000 fffff880`03c7a000   mrxsmb10 mrxsmb10.sys Sat Nov 20 22:26:53 2010 (4CE7945D)
fffff880`03c7a000 fffff880`03c9e000   mrxsmb20 mrxsmb20.sys Sat Nov 20 22:26:47 2010 (4CE79457)
fffff880`011d4000 fffff880`011df000   Msfs     Msfs.SYS     Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`00f1b000 fffff880`00f25000   msisadrv msisadrv.sys Tue Jul 14 11:19:26 2009 (4A5BC0FE)
fffff880`06dca000 fffff880`06dcbc00   MSPCLOCK MSPCLOCK.sys Tue Jul 14 12:00:17 2009 (4A5BCA91)
fffff880`06dc8000 fffff880`06dc9a80   MSPQM    MSPQM.sys    Tue Jul 14 12:00:17 2009 (4A5BCA91)
fffff880`010a3000 fffff880`01101000   msrpc    msrpc.sys    Sat Nov 20 22:21:56 2010 (4CE79334)
fffff880`04144000 fffff880`0414f000   mssmbios mssmbios.sys Tue Jul 14 11:31:10 2009 (4A5BC3BE)
fffff880`01bce000 fffff880`01be0000   mup      mup.sys      Tue Jul 14 11:23:45 2009 (4A5BC201)
fffff880`01420000 fffff880`01513000   ndis     ndis.sys     Sat Nov 20 22:23:30 2010 (4CE79392)
fffff880`1124a000 fffff880`11256000   ndistapi ndistapi.sys Tue Jul 14 12:10:00 2009 (4A5BCCD8)
fffff880`11256000 fffff880`11285000   ndiswan  ndiswan.sys  Sat Nov 20 23:52:32 2010 (4CE7A870)
fffff880`04b8f000 fffff880`04ba4000   NDProxy  NDProxy.SYS  Sat Nov 20 23:52:20 2010 (4CE7A864)
fffff880`02e26000 fffff880`02e35000   netbios  netbios.sys  Tue Jul 14 12:09:26 2009 (4A5BCCB6)
fffff880`02f12000 fffff880`02f57000   netbt    netbt.sys    Sat Nov 20 22:23:18 2010 (4CE79386)
fffff880`01513000 fffff880`01573000   NETIO    NETIO.SYS    Sat Nov 20 22:23:13 2010 (4CE79381)
fffff880`011df000 fffff880`011f0000   Npfs     Npfs.SYS     Tue Jul 14 11:19:48 2009 (4A5BC114)
fffff880`04138000 fffff880`04144000   nsiproxy nsiproxy.sys Tue Jul 14 11:21:02 2009 (4A5BC15E)
fffff800`02a52000 fffff800`0303c000   nt       ntkrnlmp.exe Sat Nov 20 22:30:02 2010 (4CE7951A)
fffff880`0121f000 fffff880`013c2000   Ntfs     Ntfs.sys     Sat Nov 20 22:20:57 2010 (4CE792F9)
fffff880`01400000 fffff880`01409000   Null     Null.SYS     Tue Jul 14 11:19:37 2009 (4A5BC109)
fffff880`11f62000 fffff880`11f63180   nvBridge nvBridge.kmd Sat Jul 10 09:07:54 2010 (4C378FAA)
fffff880`112d0000 fffff880`11f61e00   nvlddmkm nvlddmkm.sys Sat Jul 10 09:15:58 2010 (4C37918E)
fffff880`02e00000 fffff880`02e26000   pacer    pacer.sys    Sat Nov 20 23:52:18 2010 (4CE7A862)
fffff880`045e3000 fffff880`04600000   parport  parport.sys  Tue Jul 14 12:00:40 2009 (4A5BCAA8)
fffff880`00f65000 fffff880`00f7a000   partmgr  partmgr.sys  Sat Nov 20 22:20:00 2010 (4CE792C0)
fffff880`00f25000 fffff880`00f58000   pci      pci.sys      Sat Nov 20 22:19:11 2010 (4CE7928F)
fffff880`00feb000 fffff880`00ff2000   pciide   pciide.sys   Tue Jul 14 11:19:49 2009 (4A5BC115)
fffff880`00db2000 fffff880`00dc2000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 11:19:48 2009 (4A5BC114)
fffff880`013dd000 fffff880`013ee000   pcw      pcw.sys      Tue Jul 14 11:19:27 2009 (4A5BC0FF)
fffff880`0685a000 fffff880`06900000   peauth   peauth.sys   Tue Jul 14 13:01:19 2009 (4A5BD8DF)
fffff880`05fbd000 fffff880`05ffa000   portcls  portcls.sys  Tue Jul 14 12:06:27 2009 (4A5BCC03)
fffff880`00c80000 fffff880`00c94000   PSHED    PSHED.dll    Tue Jul 14 13:32:23 2009 (4A5BE027)
fffff880`11226000 fffff880`1124a000   rasl2tp  rasl2tp.sys  Sat Nov 20 23:52:34 2010 (4CE7A872)
fffff880`11285000 fffff880`112a0000   raspppoe raspppoe.sys Tue Jul 14 12:10:17 2009 (4A5BCCE9)
fffff880`112a0000 fffff880`112c1000   raspptp  raspptp.sys  Sat Nov 20 23:52:31 2010 (4CE7A86F)
fffff880`040a8000 fffff880`040c2000   rassstp  rassstp.sys  Tue Jul 14 12:10:25 2009 (4A5BCCF1)
fffff880`040e7000 fffff880`04138000   rdbss    rdbss.sys    Sat Nov 20 22:27:51 2010 (4CE79497)
fffff880`112c1000 fffff880`112cc000   rdpbus   rdpbus.sys   Tue Jul 14 12:17:46 2009 (4A5BCEAA)
fffff880`01210000 fffff880`01219000   RDPCDD   RDPCDD.sys   Tue Jul 14 12:16:34 2009 (4A5BCE62)
fffff880`06d80000 fffff880`06dae000   rdpdr    rdpdr.sys    Sun Nov 21 00:06:41 2010 (4CE7ABC1)
fffff880`011c2000 fffff880`011cb000   rdpencdd rdpencdd.sys Tue Jul 14 12:16:34 2009 (4A5BCE62)
fffff880`011cb000 fffff880`011d4000   rdprefmp rdprefmp.sys Tue Jul 14 12:16:35 2009 (4A5BCE63)
fffff880`06800000 fffff880`06839000   RDPWD    RDPWD.SYS    Sun Nov 21 00:04:37 2010 (4CE7AB45)
fffff880`01a00000 fffff880`01a3a000   rdyboost rdyboost.sys Sat Nov 20 22:43:10 2010 (4CE7982E)
fffff880`061ce000 fffff880`061fa000   rfcomm   rfcomm.sys   Tue Jul 14 12:06:56 2009 (4A5BCC20)
fffff880`04bde000 fffff880`04bf6000   rspndr   rspndr.sys   Tue Jul 14 12:08:50 2009 (4A5BCC92)
fffff880`04400000 fffff880`04456000   Rt64win7 Rt64win7.sys Wed Jun 23 21:10:45 2010 (4C21CF95)
fffff880`04ad0000 fffff880`04adc000   RtNdPt60 RtNdPt60.sys Tue Dec 11 15:49:52 2007 (475DFAD0)
fffff880`06900000 fffff880`0690b000   secdrv   secdrv.SYS   Thu Sep 14 01:18:38 2006 (4508052E)
fffff880`11fe7000 fffff880`11ff3000   serenum  serenum.sys  Tue Jul 14 12:00:33 2009 (4A5BCAA1)
fffff880`02e35000 fffff880`02e52000   serial   serial.sys   Tue Jul 14 12:00:40 2009 (4A5BCAA8)
fffff880`01b88000 fffff880`01bce000   snapman  snapman.sys  Tue Aug 10 22:15:05 2010 (4C6126A9)
fffff880`01b80000 fffff880`01b88000   spldr    spldr.sys    Tue May 12 04:56:27 2009 (4A0858BB)
fffff880`0693c000 fffff880`069ad000   spsys    spsys.sys    Tue May 12 05:20:58 2009 (4A085E7A)
fffff880`06ca0000 fffff880`06d39000   srv      srv.sys      Sat Nov 20 22:28:05 2010 (4CE794A5)
fffff880`06c35000 fffff880`06ca0000   srv2     srv2.sys     Sat Nov 20 22:27:43 2010 (4CE7948F)
fffff880`0690b000 fffff880`0693c000   srvnet   srvnet.sys   Sat Nov 20 22:27:20 2010 (4CE79478)
fffff880`04483000 fffff880`04484480   swenum   swenum.sys   Tue Jul 14 12:00:18 2009 (4A5BCA92)
fffff880`0163b000 fffff880`0183f000   tcpip    tcpip.sys    Sat Nov 20 22:25:52 2010 (4CE79420)
fffff880`069ad000 fffff880`069bf000   tcpipreg tcpipreg.sys Sat Nov 20 23:51:48 2010 (4CE7A844)
fffff880`011f0000 fffff880`011fd000   TDI      TDI.SYS      Sat Nov 20 22:22:06 2010 (4CE7933E)
fffff880`01a49000 fffff880`01b80000   tdrpm273 tdrpm273.sys Tue Aug 10 21:54:18 2010 (4C6121CA)
fffff880`06dae000 fffff880`06db9000   tdtcp    tdtcp.sys    Tue Jul 14 12:16:32 2009 (4A5BCE60)
fffff880`00c50000 fffff880`00c72000   tdx      tdx.sys      Sat Nov 20 22:21:54 2010 (4CE79332)
fffff880`02e6d000 fffff880`02e81000   termdd   termdd.sys   Sun Nov 21 00:03:40 2010 (4CE7AB0C)
fffff880`01889000 fffff880`01979000   timntr   timntr.sys   Thu Jun 03 00:56:47 2010 (4C06550F)
fffff960`00520000 fffff960`0052a000   TSDDD    TSDDD.dll    Tue Jul 14 12:16:34 2009 (4A5BCE62)
fffff880`06db9000 fffff880`06dc8000   tssecsrv tssecsrv.sys Sun Nov 21 00:04:09 2010 (4CE7AB29)
fffff880`0406d000 fffff880`04093000   tunnel   tunnel.sys   Sat Nov 20 23:51:50 2010 (4CE7A846)
fffff880`04b23000 fffff880`04b35000   umbus    umbus.sys    Sat Nov 20 23:44:37 2010 (4CE7A695)
fffff880`06030000 fffff880`0604d000   usbccgp  usbccgp.sys  Sat Nov 20 23:44:03 2010 (4CE7A673)
fffff880`05e00000 fffff880`05e01f00   USBD     USBD.SYS     Tue Jul 14 12:06:23 2009 (4A5BCBFF)
fffff880`04461000 fffff880`04472000   usbehci  usbehci.sys  Tue Jul 14 12:06:30 2009 (4A5BCC06)
fffff880`04b35000 fffff880`04b8f000   usbhub   usbhub.sys   Sat Nov 20 23:44:30 2010 (4CE7A68E)
fffff880`04456000 fffff880`04461000   usbohci  usbohci.sys  Tue Jul 14 12:06:30 2009 (4A5BCC06)
fffff880`11f64000 fffff880`11fba000   USBPORT  USBPORT.SYS  Tue Jul 14 12:06:31 2009 (4A5BCC07)
fffff880`0606c000 fffff880`06078000   usbprint usbprint.sys Tue Jul 14 12:38:18 2009 (4A5BD37A)
fffff880`0605b000 fffff880`0606c000   usbscan  usbscan.sys  Tue Jul 14 12:35:32 2009 (4A5BD2D4)
fffff880`11ff3000 fffff880`12000000   usbuhci  usbuhci.sys  Tue Jul 14 12:06:27 2009 (4A5BCC03)
fffff880`00f58000 fffff880`00f65000   vdrvroot vdrvroot.sys Tue Jul 14 12:01:31 2009 (4A5BCADB)
fffff880`01410000 fffff880`0141e000   vga      vga.sys      Tue Jul 14 11:38:47 2009 (4A5BC587)
fffff880`05e06000 fffff880`05fbd000   viahduaa viahduaa.sys Sat May 15 22:22:39 2010 (4BEE75EF)
fffff880`0119d000 fffff880`011c2000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 11:38:51 2009 (4A5BC58B)
fffff880`00c00000 fffff880`00c3c000   vmbus    vmbus.sys    Sat Nov 20 22:57:29 2010 (4CE79B89)
fffff880`01979000 fffff880`01989000   vmstorfl vmstorfl.sys Sat Nov 20 22:57:30 2010 (4CE79B8A)
fffff880`00f7a000 fffff880`00f8f000   volmgr   volmgr.sys   Sat Nov 20 22:19:28 2010 (4CE792A0)
fffff880`00f8f000 fffff880`00feb000   volmgrx  volmgrx.sys  Sat Nov 20 22:20:43 2010 (4CE792EB)
fffff880`01989000 fffff880`019d5000   volsnap  volsnap.sys  Sat Nov 20 22:20:08 2010 (4CE792C8)
fffff880`02e52000 fffff880`02e6d000   wanarp   wanarp.sys   Sat Nov 20 23:52:36 2010 (4CE7A874)
fffff880`01200000 fffff880`01210000   watchdog watchdog.sys Tue Jul 14 11:37:35 2009 (4A5BC53F)
fffff880`00e08000 fffff880`00eac000   Wdf01000 Wdf01000.sys Tue Jul 14 11:22:07 2009 (4A5BC19F)
fffff880`00eac000 fffff880`00ebb000   WDFLDR   WDFLDR.SYS   Tue Jul 14 11:19:54 2009 (4A5BC11A)
fffff880`02fe0000 fffff880`02fe9000   wfplwf   wfplwf.sys   Tue Jul 14 12:09:26 2009 (4A5BCCB6)
fffff960`00000000 fffff960`00311000   win32k   win32k.sys   Wed Jan 05 19:55:38 2011 (4D2415EA)
fffff880`00c3c000 fffff880`00c50000   winhv    winhv.sys    Sat Nov 20 22:20:02 2010 (4CE792C2)
fffff880`0447a000 fffff880`04483000   wmiacpi  wmiacpi.sys  Tue Jul 14 11:31:02 2009 (4A5BC3B6)
fffff880`00f12000 fffff880`00f1b000   WMILIB   WMILIB.SYS   Tue Jul 14 11:19:51 2009 (4A5BC117)
fffff880`04aaf000 fffff880`04ad0000   WudfPf   WudfPf.sys   Sat Nov 20 23:42:44 2010 (4CE7A624)

Unloaded modules:
fffff880`019e7000 fffff880`019f5000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`015ce000 fffff880`015da000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`019f5000 fffff880`019fe000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
fffff880`015da000 fffff880`015ed000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
My System SpecsSystem Spec
07 Mar 2011   #5

7 Ultimate 64 bit

Hello Dean, Firstly a massive thank you for having a look at my problems of bsod. I will remove avg and update the driver as you suggest.

I will let you know how it goes. Again Thank you Dean.
My System SpecsSystem Spec
07 Mar 2011   #6

7 Ultimate 64 bit

Hi Dean, Just had a spot of good news. As i said the pc is only a couple of months old. All parts purchased from one place. I Emailed the seller and told him of my continuing problem that i had the BSOD virtually from day 1. Anyway the seller has offered to replace my ddr3 ram (2x4Gb) . The ones he originally supplied were a not branded of any make. The replacments will be Patriot Brand which i hope are decent.
I have uninstalled AVG using the AVG uninstall tool as you suggested. Updated the netgear GA511 driver . I will install Avast free shortly.
I went onto the realtek site but it was saying to update by the manufacturers support site. So have decided to use the Asus driver updates. I hope this is okay mate.... I may post again as i will need clarification on what else to do... ie do i uninstall drivers before putting new drivers on etc....

Cheers again for top help. Much appreciated. Dave
My System SpecsSystem Spec
07 Mar 2011   #7

7 Ultimate 64 bit

Just installed Avast free. Had a random BSOD after about 30 mins...
My System SpecsSystem Spec
07 Mar 2011   #8
Microsoft MVP


Please zip up and upload the memory dumps as they occur (they're located in C:\Windows\Minidump)
My System SpecsSystem Spec
07 Mar 2011   #9

7 Ultimate 64 bit

Apologies... Attached is the latest dump.

Thanks for the support again. Some amazing super brainy folk here. !
My System SpecsSystem Spec
07 Mar 2011   #10
Microsoft MVP


The drivers from the Netgear site are Vista drivers - and we've found that Vista drivers don't work well on older devices. So you'll have to go to the Realtek site to get Win7 drivers (if available). I suspect that these are the proper drivers for the device (RTL-8169): Realtek

If Win7 drivers aren't available, then you'll have to test the system without the device or it's software being installed. That'll be the only way to tell if it is the problem (or not).

If that doesn't fix the problem, then please try running Driver Verifier according to these directions:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
NOTE: You can use Low Resource Simulation if you'd like. From my limited experimentation it makes the BSOD's come faster.
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

If that doesn't work, post back and we'll have to see about fixing the registry entry off-line:
Delete these registry keys (works in XP, Vista, Win7):
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDrivers
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDriverLevel
More info on this at this link:

Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Mon Mar  7 16:32:20.651 2011 (UTC - 5:00)
System Uptime: 0 days 0:04:28.321
Probably caused by : ntkrnlmp.exe ( nt!AlpcpQueueIoCompletionPort+ee )
PROCESS_NAME:  AvastSvc.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!AlpcpQueueIoCompletionPort+ee
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`02ab1d7e fffff880`074c4d70 00000000`00000000
BiosVersion = 2202   
BiosReleaseDate = 08/19/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
My System SpecsSystem Spec

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