Please help me: "BSOD ndis.sys BCCODE: d1"

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  1. Posts : 6
    Windows 7 Ultimate x86
       #1

    Please help me: "BSOD ndis.sys BCCODE: d1"


    Hi, my name is William. Well, I was bought a new PC, 2 weeks ago. But, the problem is, this PC is always BSOD [lot, tons of times]. I've been fed up and very sad, lately. I already contact the vendor, and replace the mainboard, harddisk, memory but, there is no change to my PC. When I connect to internet, and download something, my PC will crash and have a BSOD.

    and this is the error code:

    DRIVER IRQL NOT LESS OR EQUAL

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: d1
    BCP1: 00000006
    BCP2: 00000002
    BCP3: 00000000
    BCP4: 89C3BB9E
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\030611-15812-01.dmp
    C:\Users\USER\AppData\Local\Temp\WER-31187-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    and this is the minidump
    Documents.rar

    I'm using Windows 7 Ultimate x86. I wonder if my OS was the problem. But when I'm sure my NIC was the problem [I replaced it before with the mainboard, because the NIC is onboard] but the BSOD occured again.

    I'm sorry if my English is bad. Please help me, I'm very, very sad. This problem is killing me.
      My Computer


  2. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #2

    William this is indeed a tale of woe.....

    I gather your computer is under warranty.
    A new computer should not be presenting with the problems you have listed - & we volunteers should not be putting at risk the rights,YOU, the consumer has under that warranty...
    I strongly suggest that you should seek further advice asap.
    Under Warranty terms a duty of care applies.
      My Computer


  3. Posts : 6
    Windows 7 Ultimate x86
    Thread Starter
       #3

    under warranty? but i was bought them 2 weeks ago. what do I have to do now? Is it have a connection between BSOD and under warranty?
      My Computer


  4. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #4

    Will, you said you have had problems with this new PC
    Who replaced "the mainboard, harddisk, memory"?

    If it is hardware related it SHOULD be covered by your Manufacturers warranty.
      My Computer


  5. Posts : 6
    Windows 7 Ultimate x86
    Thread Starter
       #5

    I know, but I already replaced it over and over. It's under the shop's warranty. But basically, I want to know what happened to my PC. Or maybe I've been duped by them.
      My Computer


  6. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #6

    Will - you will need persistence.
    Speak with them yet again.
    BTW - What exactly are your rights under the terms of the shops warranty?
      My Computer


  7. Posts : 6
    Windows 7 Ultimate x86
    Thread Starter
       #7

    just a plain 1 year warranty, under shop's
    but I will make them give my money back. I've replaced it lot and lots of times. I have a life too to live.
      My Computer


  8. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #8


    If you paid for a new computer you expect it to be trouble free.
    Good luck.
    Let us know the results please.
      My Computer


  9. Posts : 6
    Windows 7 Ultimate x86
    Thread Starter
       #9

    Sure. Please wish me luck. I'll let you know as soon as possible. And thanks for the advice.
      My Computer


  10. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #10

    You are most welcome.
    I hope they do the right thing by you.
      My Computer


 
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