BSOD on new system


  1. Pet
    Posts : 1
    Windows 7 Home Premium 32bit
       #1

    BSOD on new system


    I bought this system a few days ago. The OS is windows 7 Home Premium 32 bit, and purchased it from the retailer. The computer store installs it for me. I haven't seen BSOD before and your assistance is highly appreciated. Thanks, thanks, thanks.
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    Please remove any Zone Alarm software, it is the cause of these BSODs
    Use the Removal Tool

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 00000004, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000000, value 0 = read operation, 1 = write operation
    Arg4: 8b8fb028, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from 82d99700
    Unable to read MiSystemVaType memory at 82d790c0
     00000004 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    NETIO!CalloutStreamDataInit+e
    8b8fb028 8b5004          mov     edx,dword ptr [eax+4]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  utorrent.exe
    
    TRAP_FRAME:  b013f2b8 -- (.trap 0xffffffffb013f2b8)
    ErrCode = 00000000
    eax=00000000 ebx=8884ec20 ecx=00000000 edx=00000074 esi=b013f43c edi=b013f37c
    eip=8b8fb028 esp=b013f32c ebp=b013f338 iopl=0         nv up ei pl zr na pe nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
    NETIO!CalloutStreamDataInit+0xe:
    8b8fb028 8b5004          mov     edx,dword ptr [eax+4] ds:0023:00000004=????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from 8b8fb028 to 82c72b5b
    
    STACK_TEXT:  
    b013f2b8 8b8fb028 badb0d00 00000074 902bba90 nt!KiTrap0E+0x2cf
    b013f338 8b8fb4f5 8884ec20 8a159e44 b013f358 NETIO!CalloutStreamDataInit+0xe
    b013f380 8b8fb8a7 b013f41c 8a159dc0 8a159e28 NETIO!StreamInvokeCalloutAndNormalizeAction+0x2f
    b013f3b0 8b8fb9c2 b013f41c 8a159dc0 8a159e28 NETIO!StreamCalloutProcessData+0x31
    b013f3f0 8b8fbe28 b013f41c 8a159dc0 8a159e28 NETIO!StreamCalloutProcessingLoop+0x55
    b013f45c 8b8e9f56 b0130014 902bb970 00000000 NETIO!StreamProcessCallout+0x128
    b013f4c0 8b8d4334 b0130014 b013f744 b013f75c NETIO!ProcessCallout+0x120
    b013f534 8b8d325c b0130014 b013f744 b013f75c NETIO!ArbitrateAndEnforce+0xae
    b013f644 8b8f9332 b0130014 b013f744 b013f75c NETIO!KfdClassify+0x1c7
    b013f6d8 8b8f96fe b0130014 b013f744 b013f75c NETIO!StreamClassify+0xa0
    b013f8b8 8b8f990f 8a127e40 b0130014 b013f8e4 NETIO!StreamCommonInspect+0x252
    b013f8ec 8b9c7f1a 8a127e40 b0130014 b013f954 NETIO!WfpStreamInspectSend+0xcb
    b013f8fc 8b9901cd 8a127e40 b013fa2c 00001200 tcpip!InetInspectSend+0x2b
    b013f954 8b992866 85696df8 b013fa2c 00000000 tcpip!TcpEnqueueTcbSend+0x22e
    b013f970 82c8df30 b013fa00 9270f65d 00000000 tcpip!TcpTlConnectionSendCalloutRoutine+0x17
    b013f9d8 8b991a2b 8b99284f b013fa00 00000000 nt!KeExpandKernelStackAndCalloutEx+0x132
    b013fa10 9004ea13 85696d01 b013fa00 86d7ed28 tcpip!TcpTlConnectionSend+0x73
    b013fa4c 9004da00 86d7ed28 85946b38 00000074 afd!AfdTLStartBufferedVcSend+0x65
    b013fab8 9003a542 86a66008 b013fb10 00000074 afd!AfdFastConnectionSend+0x298
    b013fc28 82e402a0 86ca4f01 00000001 02f5e7b8 afd!AfdFastIoDeviceControl+0x53d
    b013fcd0 82e476c7 871a0c88 00000320 00000000 nt!IopXxxControlFile+0x2d0
    b013fd04 82c6f79a 0000098c 00000320 00000000 nt!NtDeviceIoControlFile+0x2a
    b013fd04 77bf64f4 0000098c 00000320 00000000 nt!KiFastCallEntry+0x12a
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    02f5e80c 00000000 00000000 00000000 00000000 0x77bf64f4
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    NETIO!CalloutStreamDataInit+e
    8b8fb028 8b5004          mov     edx,dword ptr [eax+4]
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  NETIO!CalloutStreamDataInit+e
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: NETIO
    
    IMAGE_NAME:  NETIO.SYS
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4bbe91b5
    
    FAILURE_BUCKET_ID:  0xD1_NETIO!CalloutStreamDataInit+e
    
    BUCKET_ID:  0xD1_NETIO!CalloutStreamDataInit+e
    
    Followup: MachineOwner
      My Computer


 

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