Blue screen error..plz i need help

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  1. Posts : 31
    Windows 7 home premium 64bit
       #1

    Blue screen error..plz i need help


    Hi guys,I really hope that you can point my at what's wrong with my new pc,just bought it 9 days ago . This is my first post, I hope I explain my issues so that you can help me out. Firstly my pc specs,

    intel i5-760
    Asus P7P55D-E PRO
    Gskill Ripjaw 1600 2x2Gb
    Samsung Spinpoint F3 1Tb
    MSI Gtx 460 Hawk
    Seasonic M12II 620W
    Windows 7 home premium 64bit

    The problem is that i get blue screen error every now and then when i play starcraft2 and sometime when surfing the net or just idling.i cant figure out what is the problems,i have install quite alot of windows update and some of the drivers.i ran register booster and it says i got 50+ errors and im really worried now.i have attached info from sf diag
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Zan03 said:
    Hi guys,I really hope that you can point my at what's wrong with my new pc,just bought it 9 days ago . This is my first post, I hope I explain my issues so that you can help me out. Firstly my pc specs,

    intel i5-760
    Asus P7P55D-E PRO
    Gskill Ripjaw 1600 2x2Gb
    Samsung Spinpoint F3 1Tb
    MSI Gtx 460 Hawk
    Seasonic M12II 620W
    Windows 7 home premium 64bit

    The problem is that i get blue screen error every now and then when i play starcraft2 and sometime when surfing the net or just idling.i cant figure out what is the problems,i have install quite alot of windows update and some of the drivers.i ran register booster and it says i got 50+ errors and im really worried now.i have attached info from sf diag

    Several problems


    1-Symantec-- remove and replace with Microsoft Security Essentials and the win 7 firewall.

    Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support

    http://www.microsoft.com/security_essentials/


    2-Pool Corruption (memory) probably caused by symantec but test to be sure

    Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.


    Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot. Test the sticks individually, and if you find a good one, test it in all slots.

    3-Run a system file check-- to verify the OS files

    SFC /SCANNOW Command - System File Checker
      My Computer


  3. Posts : 31
    Windows 7 home premium 64bit
    Thread Starter
       #3

    the norton protection that i get is a trialware,should i get the full version of an anti-virus and do you have any recommendation?does alot of blue screen error make my com worse? sorry im no expert on this so i would need as much help i can..i will do the memtest soon and update you..if i have more doubts ill refer back to you..thanks alot for your help
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    Zan03 said:
    the norton protection that i get is a trialware,should i get the full version of an anti-virus and do you have any recommendation?does alot of blue screen error make my com worse? sorry im no expert on this so i would need as much help i can..i will do the memtest soon and update you..if i have more doubts ill refer back to you..thanks alot for your help
    As indicated below Microsoft Security Essentials, and win 7 firewall is currently being recommended.



    Ken J
      My Computer


  5. Posts : 31
    Windows 7 home premium 64bit
    Thread Starter
       #5

    Hi again zigzag, i did memtest a few times..the first time i use it 24 errors reported..but after checking each ram and slot, no errors was reported so i tried both pairs again in the same slots for 6 passes i was amazed no errors was found.So far no more blue screen(fingers crossed). i have 1 more problem my comp shows me i have 4 GB ( 2GB usable ) does this affect my performance even if bios shows that i have 4 GB?
      My Computer


  6. Posts : 31
    Windows 7 home premium 64bit
    Thread Starter
       #6

    after resitting the rams, it fixed the 4 gb problems :)
      My Computer


  7. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #7

    That is good news. I hope reseating the RAM fixes your problem. :)
      My Computer


  8. Posts : 31
    Windows 7 home premium 64bit
    Thread Starter
       #8

    when i thought everything was going ok, got double blue screen in a row ..i have attach a new window nt6 bsod file
      My Computer


  9. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #9

    Both of these crashes occurred with uptimes of a little over a minute or less and both indicate memory corruption. Since you did get an error with Memtest previously, I suggest you run it a gain for at least 10 passes. Run Memtest from a cold boot after your computer has been off for a while. This will take about 8 hours. RAM - Test with Memtest86+. Post back with your results.

    If you get no errors with Memtest, test your CPU and RAM with Prime following the instructions carefully in this tutorial: https://www.sevenforums.com/tutorials...t-prime95.html. Run 3 separate tests, one on each of the settings (Blend, Small FFTs, Large FFTs). Post back with your results.
      My Computer


  10. Posts : 31
    Windows 7 home premium 64bit
    Thread Starter
       #10

    thx carl ill do memtest and prime soon, another thing i wanna ask is..could this error cause my starcraft 2 to crash coz of installation corruption.
      My Computer


 
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