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Windows 7: BSOD while playing BFBC2

12 Mar 2011   #21
WDAexodus

Windows 7 Home Premium x64
 
 

I was having the same type issues as this. Does punkbuster b continue to run when you exit the game? Mine did and when I would start the game to play again it would cause the game to crash to desktop or BSOD whenever it would reach a certain memory usage. Something rediculous like 26,760k. It usually would use around 3k. I found by going into task manager and ending task on punkbuster b and then starting the game would give me hours of crash free gaming. I was in discussions over this with DICE dev's but since building a totally new rig I haven't had the issue. Hopefully this helps. The realtek issue is true also but supposedly had been fixed.


My System SpecsSystem Spec
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12 Mar 2011   #22
fizzyCola

Windows 7 64bit
 
 
Is better now

The punkbuster that was released March 9, 2011 V 2.263 started my problems. I uninstalled "PunkBuster Services" from Programs and Features in Control Panel and it seems like things are behaving better... I reinstalled fresh version of pbsvc.exe from evenbalance.
My System SpecsSystem Spec
12 Mar 2011   #23
GingramF14

Windows 7 Home Premium x64
 
 

The audio drivers don't seem to be the issue for me, although the realtek onboard audio on our GA-EX58-UD3r boards has been known to cause problems. I disabled all audio devices and played for a while before the crash occurred again. I have submitted a support ticket at evenbalance, but I don't know how long they'll take to get to it.

FizzyCola, please update us on how the fresh install works. You appear to be having the EXACT same problem and the time-frame for the issues is spot on with the issues I'm having. I hate to say it, but I'm glad to see that this isn't just an isolated issue. I looked for a long time for a solution to this issue online before finding this thread. We have a much better chance of solving this problem if more people have it.
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13 Mar 2011   #24
GingramF14

Windows 7 Home Premium x64
 
 

Alright, here's an update from me. I contacted EA through their online chat support. I was told to delete my temp files and to adjust my security so that Windows would never notify when programs make changes to my computer. Neither of these suggestions helped me. I also tried a fresh install of PB to no avail.
My System SpecsSystem Spec
13 Mar 2011   #25
docellis

Windows 7 home premium 64 bit
 
 

Ya I just got off with EA their suggestions were do a fresh install, delete PB from the game folder and user/app file, which I did and also clean your recycle bin, then do a fresh install of PB which I did, then they has me run
1. Go to start than run
2, in run type services.msc
3. Scroll down and look for PnkBstr A and B
4. Make sure they say started, if not right click it and allow it to start.You may also click on properties and tell it to run automatically.

I made sure both A and B are running and they both are. Then they had me delete all my windows temp files, about 2 files I could not delete. This helped me run about 10 minutes longer then I crashed again.
My System SpecsSystem Spec
13 Mar 2011   #26
docellis

Windows 7 home premium 64 bit
 
 

Let's go over a check list.
  • Fresh installs don't work
  • Deleting old PB files don't work
  • Deleting old windows temp files don't work
  • Getting a fresh PBsetup and manually doing it does not work
  • Running as Admin does not work
  • Old version does not work.
I also have a ticket in with PB and they have not responded.

EA finally said they could not help me and told me to contact PB.

Anything I am missing?
My System SpecsSystem Spec
13 Mar 2011   #27
Jonathan_King

Windows 7 Professional x64
 
 

My System SpecsSystem Spec
13 Mar 2011   #28
fizzyCola

Windows 7 64bit
 
 
Still okay

I have played a couple hours more and have not had the problem again.

I have the Gigabyte GA-X58A-UD3R Rev 2.0 motherboard and although the bsod was punkbuster it seemed the sound was going into a loop when i would get the bsod

I had also updated the "Realtek Function driver for Realtek Azalia audio chip (Including Microsoft UAA Driver in English edition" from gigabyte.com. The version I installed was R2.54.

I didnt just manually update punkbuster as the release from 3/09/2011 V2.263 started my bsods. I went into control panel and removed the "PunkBusters Services" program and installed a fresh pbsvc.exe downloaded from evenbalance.com.

I hope this maybe helps somebody else...
My System SpecsSystem Spec
13 Mar 2011   #29
docellis

Windows 7 home premium 64 bit
 
 

I have spoken with PB and here is what they told me to do.

Please delete the PB folder from the game installation, then run PBSetup and let it check for updates. Make sure you don't run PBSetup from inside the PB folder.

I did that and still crashed.

I still have an open ticket with them, I suggested to them to scroll back to the preivous update and throw the new one in the trash.

I will keep you posted.
My System SpecsSystem Spec
13 Mar 2011   #30
GingramF14

Windows 7 Home Premium x64
 
 

Docellis,

I got the same suggestion from PB this morning. Tried it, and the game lasted 10 minutes. I have a feeling that the problems we are facing are linked to a variety of things inside our similar systems. The people I have found with our problems ALL use the GA-X58A-UD3r motherboard. That being said, fizzyCola has apparently fixed his problem. Try updating your audio driver from Gigabyte's website and keep us up-to-date.
My System SpecsSystem Spec
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 BSOD while playing BFBC2




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