BSOD in anything but Safe Mode


  1. renegade609
    Posts : 2
    Windows 7 Home Premium 64 bit
       New #1

    BSOD in anything but Safe Mode


    Hi all,

    This is a first time posting in a forum, so apologies if I am not following an established protocol, but any help on this would be greatly appreciated. As the title says, I get a BSOD in anything but Safe Mode. I suspect I may have contracted a virus 2 days ago.

    I have provided the .zip file as an attachment. Unfortunately, when I tried to generate the health report an error kept occurring.

    TIA for any help.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 3081

    Additional information about the problem:
    BCCode: d1
    BCP1: FFFFFFFFFFFFFFE1
    BCP2: 0000000000000002
    BCP3: 0000000000000001
    BCP4: FFFFF8800105D4FF
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\031911-22074-01.dmp
    C:\Users\[blank]\AppData\Local\Temp\WER-158419-0.sysdata.xml
      My Computer
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  3. Wallonn7
    Posts : 878
    Windows 7 Ultimate x64 SP1
       New #2

    Hi and welcome to SF! :)
    I ask that you wait a bit because a member of Team BSOD soon will help with the problem you presents. I would like you to put the full model of your Dell, because it will expedite the solution of the problem. I wish you good luck and stay in this great forum!
      My Computer
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  4. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #3

    A virus. :)

    Please run the Kaspersky TDSS Killer Tool: How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)?

    ...Summary of the dumps:
    Code:
    
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Fri Mar 18 22:43:50.891 2011 (UTC - 4:00)
System Uptime: 0 days 0:03:11.888
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+524ff )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_iaStor+524ff
SystemProductName = Inspiron 1110
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Fri Mar 18 22:26:17.359 2011 (UTC - 4:00)
System Uptime: 0 days 0:02:36.356
Probably caused by : ntkrnlmp.exe ( nt!RtlImageNtHeaderEx+3f )
BUGCHECK_STR:  0x1E_c0000006
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  DataSafeOnline
FAILURE_BUCKET_ID:  X64_0x1E_c0000006_nt!RtlImageNtHeaderEx+3f
SystemProductName = Inspiron 1110
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Fri Mar 18 21:44:01.888 2011 (UTC - 4:00)
System Uptime: 0 days 0:02:35.901
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+524ff )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  WSED.exe
FAILURE_BUCKET_ID:  X64_0xD1_iaStor+524ff
SystemProductName = Inspiron 1110
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Fri Mar 18 21:35:35.788 2011 (UTC - 4:00)
System Uptime: 0 days 0:02:06.801
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+4af2b )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_iaStor+4af2b
SystemProductName = Inspiron 1110
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Fri Mar 18 20:06:55.702 2011 (UTC - 4:00)
System Uptime: 0 days 2:06:06.217
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+524ff )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_iaStor+524ff
SystemProductName = Inspiron 1110
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Fri Mar 18 17:59:39.433 2011 (UTC - 4:00)
System Uptime: 0 days 0:01:11.073
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+524ff )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_iaStor+524ff
SystemProductName = Inspiron 1110
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Fri Mar 18 17:57:28.485 2011 (UTC - 4:00)
System Uptime: 0 days 0:01:21.482
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+4a771 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_iaStor+4a771
SystemProductName = Inspiron 1110
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Fri Mar 18 17:36:00.220 2011 (UTC - 4:00)
System Uptime: 0 days 0:01:16.845
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+524ff )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_iaStor+524ff
SystemProductName = Inspiron 1110
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Fri Mar 18 17:33:53.689 2011 (UTC - 4:00)
System Uptime: 0 days 0:02:54.702
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+49d9c )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID:  X64_0xD1_iaStor+49d9c
SystemProductName = Inspiron 1110
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Fri Mar 18 17:21:14.343 2011 (UTC - 4:00)
System Uptime: 0 days 0:01:01.356
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+49d9c )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_iaStor+49d9c
SystemProductName = Inspiron 1110
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Fri Mar 18 17:19:26.687 2011 (UTC - 4:00)
System Uptime: 0 days 0:02:06.700
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+524ff )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x50_iaStor+524ff
SystemProductName = Inspiron 1110
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Fri Mar 18 06:35:32.932 2011 (UTC - 4:00)
System Uptime: 0 days 0:01:05.805
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+527cb )
DEFAULT_BUCKET_ID:  NULL_DEREFERENCE
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_iaStor+527cb
SystemProductName = Inspiron 1110
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Fri Mar 18 06:33:15.821 2011 (UTC - 4:00)
System Uptime: 0 days 0:02:55.834
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+4a771 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0xD1_iaStor+4a771
SystemProductName = Inspiron 1110
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      My Computer
    Quote Quote

  6. renegade609
    Posts : 2
    Windows 7 Home Premium 64 bit
    Thread Starter
       New #4

    "BOOM!" Goes the dynamite. Thanks heaps dudes. My girlfriend will be most happy.
      My Computer
    Quote Quote

  7. DeanP
    Posts : 2,566
    Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
       New #5

    What AV and firewall are you running?
    It would be interesting to see why your AV didn't pick up the malware...
      My Computer
    Quote Quote

  8. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #6

    Dean -- renegade is using McAfee.

    Glad to hear the news about the virus removal, let us know if you need anything else!
      My Computer
    Quote Quote

 

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