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Windows 7: Several random BSOD's.. Please help......

13 Mar 2011   #11
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by deepakmenonk View Post
Rep+

So it means, it is not solely because of asus update utility right...

Just before posting, i had tried the driver verifier, where i followed the given steps, checked only the 'Microsoft Corporation' drivers and unchecked all others. When i restarted it immediately BSOD'ed, which was the latest dump that i attached. Then i had to do startup repair to get the system booting properly. What do you think that is?
Since you had already enabled driver verifier and the last dump mentioned that Asus utility as the cause, then it is more probable that this utility caused it.


My System SpecsSystem Spec
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13 Mar 2011   #12
deepakmenonk

windows 7 ultimate x64
 
 

If i could, i would have asked you to check all the dump files as i dont know anything about the crash dump analysis,and because i have struggled so much with this BSOD errors. I can only work the laptop with a fear about when the next BSOD is going to happen.
But i donno if i will trouble you asking you to do that much..
Thanku for all the support. I appreciate your help. I will let you know if i get more BSOD's. Thanks a lot.
My System SpecsSystem Spec
13 Mar 2011   #13
deepakmenonk

windows 7 ultimate x64
 
 

hello yowanvista, i found out that there is also another utility causing BSOD's by bluescreenview
it is the one causing some BSOD's, and this one - 020811-16302-01.dmp
can you tell me what caused the BSOD in this one?
It would be very helpful
My System SpecsSystem Spec
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14 Mar 2011   #14
deepakmenonk

windows 7 ultimate x64
 
 
BSOD'd again :(

Hey Yowanvista...
I had a BSOD again. Please help me. Please check it out.
My System SpecsSystem Spec
14 Mar 2011   #15
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by deepakmenonk View Post
Hey Yowanvista...
I had a BSOD again. Please help me. Please check it out.
This one indicates no probable cause, please use driver verifier

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.

FAULTING_IP: 
+0
00000000`00000000 ??              ???

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x1E

PROCESS_NAME:  System

CURRENT_IRQL:  0

EXCEPTION_RECORD:  fffff8800391ba38 -- (.exr 0xfffff8800391ba38)
ExceptionAddress: fffff800034176dc (hal!KeQueryPerformanceCounter+0x0000000000000104)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

TRAP_FRAME:  fffff8800391bae0 -- (.trap 0xfffff8800391bae0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=000000038fb8d22f rbx=0000000000000000 rcx=0000000000000001
rdx=00000e3e00000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800034176dc rsp=fffff8800391bc70 rbp=0000000000000000
 r8=fffffa800b7d35e0  r9=000000000025a7ee r10=0000000000000000
r11=fffff880009ec180 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up di pl nz na po nc
hal!KeQueryPerformanceCounter+0x104:
fffff800`034176dc 4c890f          mov     qword ptr [rdi],r9 ds:e380:00000000`00000000=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff800034bac2e to fffff800034c2ed0

STACK_TEXT:  
fffff880`0391ab18 fffff800`034bac2e : 00000000`00000000 fffffa80`04501f90 fffff880`0391b290 fffff800`034efe28 : nt!KeBugCheck
fffff880`0391ab20 fffff800`034e8bed : fffff800`036cff78 fffff800`0360e1d0 fffff800`03451000 fffff880`0391ba38 : nt!KiKernelCalloutExceptionHandler+0xe
fffff880`0391ab50 fffff800`034f0250 : fffff800`03610b5c fffff880`0391abc8 fffff880`0391ba38 fffff800`03451000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`0391ab80 fffff800`034fd1b5 : fffff880`0391ba38 fffff880`0391b290 fffff880`00000000 01000000`00000000 : nt!RtlDispatchException+0x410
fffff880`0391b260 fffff800`034c2542 : fffff880`0391ba38 00000000`00000002 fffff880`0391bae0 fffff880`009ec180 : nt!KiDispatchException+0x135
fffff880`0391b900 fffff800`034c0e4a : fffffa80`043dfeb0 00000000`00000000 00000000`00000000 fffffa80`043dfed0 : nt!KiExceptionDispatch+0xc2
fffff880`0391bae0 fffff800`034176dc : 00000000`00000001 fffffa80`0d1b3450 ffffffff`fffffffd 00000000`00000014 : nt!KiGeneralProtectionFault+0x10a
fffff880`0391bc70 fffff800`034d0ab7 : 00000000`0025a7ee 00000000`00000002 fffff880`009ec180 00000000`00000001 : hal!KeQueryPerformanceCounter+0x104
fffff880`0391bca0 fffff800`034cb6cc : fffff880`009ec180 fffff880`00000002 00000000`00000002 fffff880`00000000 : nt!PoIdle+0x5b7
fffff880`0391bd80 00000000`00000000 : fffff880`0391c000 fffff880`03916000 fffff880`0391bd40 00000000`00000000 : nt!KiIdleLoop+0x2c


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiKernelCalloutExceptionHandler+e
fffff800`034bac2e 90              nop

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!KiKernelCalloutExceptionHandler+e

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600

FAILURE_BUCKET_ID:  X64_0x1E_nt!KiKernelCalloutExceptionHandler+e

BUCKET_ID:  X64_0x1E_nt!KiKernelCalloutExceptionHandler+e

Followup: MachineOwner
---------
My System SpecsSystem Spec
14 Mar 2011   #16
deepakmenonk

windows 7 ultimate x64
 
 

what do you mean to use driver verifier??
My System SpecsSystem Spec
14 Mar 2011   #17
deepakmenonk

windows 7 ultimate x64
 
 

what do you mean use driver verifier??
My System SpecsSystem Spec
14 Mar 2011   #18
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by deepakmenonk View Post
what do you mean use driver verifier??
Enable it Driver Verifier - Enable and Disable

Then upload any new dump files created
My System SpecsSystem Spec
14 Mar 2011   #19
ickymay

win7 ultimate / virtual box
 
 

I notice Kaspersky has been shown as the cause in more than one of your.dmp files so for the purpose of debugging please can you remove kaspersky and replace with MSE or Avira until you have found the cause ?

please continue to upload anymore .dmp files as they occur ?
My System SpecsSystem Spec
14 Mar 2011   #20
deepakmenonk

windows 7 ultimate x64
 
 
Bsod

Before i could get on to it, I got two more
Attached the files.
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Reply

 Several random BSOD's.. Please help......




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