Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Several random BSOD's.. Please help......

15 Mar 2011   #21
deepakmenonk

windows 7 ultimate x64
 
 
again :(

got 5 more crashes... please help


My System SpecsSystem Spec
.
15 Mar 2011   #22
ickymay

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by deepakmenonk View Post
got 5 more crashes... please help
unninstall kaspersky
My System SpecsSystem Spec
15 Mar 2011   #23
deepakmenonk

windows 7 ultimate x64
 
 

uninstalled kaspersky and going to install avira antivir free antivirus.
My System SpecsSystem Spec
.

15 Mar 2011   #24
deepakmenonk

windows 7 ultimate x64
 
 

installed avira antivir personal - free antivirus
My System SpecsSystem Spec
15 Mar 2011   #25
deepakmenonk

windows 7 ultimate x64
 
 

@ickymay

did u mean earlier that those 5 BSOD's were caused by kaspersky?
My System SpecsSystem Spec
15 Mar 2011   #26
deepakmenonk

windows 7 ultimate x64
 
 

hey Yowanvista..
can you please look at the 8 crashes that i have had today
attaching the 8 dump files
Thank you..
My System SpecsSystem Spec
15 Mar 2011   #27
ickymay

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by deepakmenonk View Post
@ickymay

did u mean earlier that those 5 BSOD's were caused by kaspersky?
over all the .dmp files you have posted more than one claimed klif.sys as the culprit which indicates it could be Kaspersky but you also have other files that could be causing conflict but you need to remove on thing at a time to find the main cause ?

question is have you had anymore bluescreens since unninstalling Kaspersky ?

I have had a quick look at your latest 8 .dmp files and yet again theres a multiple of different causes claimed by windows debugger with the 0x3B as the most common which I have found is normally when an exception happens during a system service , pos Vcore or voltage instability.

I strongly suggest for the purposes of debugging remove all but one stick of ram and see if this stops the bluescreen crashes ?
My System SpecsSystem Spec
15 Mar 2011   #28
deepakmenonk

windows 7 ultimate x64
 
 

I still have had 2 BSOD's after uninstalling kaspersky...attaching those dump files
i dont knw if what i have to say is of any use
I havent experiencd any BSOD's till date while gaming
So is'nt it clear that it is not a hardware problem??
My System SpecsSystem Spec
15 Mar 2011   #29
ickymay

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by deepakmenonk View Post
I still have had 2 BSOD's after uninstalling kaspersky...attaching those dump files
i dont knw if what i have to say is of any use
I havent experiencd any BSOD's till date while gaming
So is'nt it clear that it is not a hardware problem??
you can rarely say what it isn't until you are sure you know what it is thats causing the bluesceens

with the variety of differing bugchecks you could have more than one cause ?

these last two dumps both blame ntkrnlmp.exe with a bugcheck 3B and 1E respectively , I still think it would be a mistake if you didn't try removing all but one stick of ram just to eliminate this as a possible cause ?

Also your driver
Code:
000.fcl		fffff880`07dcd000	fffff300`07df8000	0xfffffa800002b000	0x48dcdf7a	26/09/2008 13:11:22
is out of date , possibly for your western digital my book ?
If this is true please goto the manufacturers website and update it ?

also this driver
Code:
sncduvc.SYS		fffff880`02811000	fffff880`02819a80	0x00008a80	0x495894f2	29/12/2008 09:14:26
possibly for a USB Video Device by Sonix Technology Co Ltd is old and needs updating ?

I notice you have
Code:
PxHlpa64.sys		fffff880`0137a000	fffff880`01385e00	0x0000be00	0x4a416253	23/06/2009 23:16:35
resident on your system and in my experience this has been associated with causing bluescreens and can belong to any of the following programsI suggest you identify it and remove it for now ?
My System SpecsSystem Spec
15 Mar 2011   #30
deepakmenonk

windows 7 ultimate x64
 
 

i removed 000.fcl that belongs to cyberlink powerdvd9 so i uninstalled it.
Also removed PxHlpa64.sys that belongs to sonic solutions, which is deleted now.
I cannot find out how to get rid of sncduvc.sys
i found in my sys_list document these,

35456 29-Dec-08 2:44:28 PM "C:\Windows\System32\DriverStore\FileRepository\snp2uvc.inf_amd64_neutral_148db86a94a94b82\x64\sncdu vc.sys"

what should i be doing to get rid of that?

Thank you so much for the help
My System SpecsSystem Spec
Reply

 Several random BSOD's.. Please help......




Thread Tools




Similar help and support threads
Thread Forum
Random BSOD after start and Random stuck on windows logo screen
Heyy.. So yesterday due to a sudden power outage (happens allot here), my windows started behaving erratically. First when the power came on my windows 7 ultimate 64 bit, was stuck on windows logo. i waited for about 20 mins and it was still stuck. The HDD read activity light on my casing was...
BSOD Help and Support
Random BSOD problems in the past 2 days. Random errors at random times
Three days ago my water cooling failed (got up to 77C while gaming is when I noticed the problem as my CPU should not go over 62C). I decided to install an aftermarket heatsink instead of a new water cooling system ,and add a few more fans just to make sure my whole motherboard was getting plenty...
BSOD Help and Support
BSOD at seemingly random times, memory dump blaming random drivers
I've been plagued by odd problems since making this custom build about a month ago, but the latest is the increasing frequency of BSODs. They never occur at load (gaming with high end specs), but often occur at shutdown (forcing a restart before I can then actually shut down). I normally boot into...
BSOD Help and Support
Random BSOD at random moments on Toshiba L500 laptop; graphics card?
My GF has had a Toshiba L500 laptop for 4 years now. It's a great model and it worked well...till now. It started about two weeks ago, with 1 blue screen every 1-2 days. I haven't reinstalled her windows for about a year, so i figured that was the problem. Four days ago it started blue...
BSOD Help and Support
Random BSOD with random error code at random moment
Hello Ok now i'm out of solution so i come here hoping that someone could help me I always had bsod hapening randomly but not like the this week I got 2 bsod/day when i'm playing, when i'm staring at my monitor or even when i'm sleeping with random error code like 0x1e, 0x24, 0x3b, 0x4a or 0xa...
BSOD Help and Support
BSOD doing random things (Google Chrome, minecraft, random times)
I have finally had it up to here with the BSODs, so I really need help. I ran a windows memtest and it detected no errors. I just finished updating to SP1 with pretty much most updates too. The BSODs I get the most are: Driver IRQL not less or Equal System Service Exception and these two I...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:52.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App