Several random BSOD's.. Please help......

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  1. Posts : 30
    windows 7 ultimate x64
    Thread Starter
       #21

    again :(


    got 5 more crashes... please help
      My Computer


  2. Posts : 1,360
    win7 ultimate / virtual box
       #22

    deepakmenonk said:
    got 5 more crashes... please help
    unninstall kaspersky
      My Computer


  3. Posts : 30
    windows 7 ultimate x64
    Thread Starter
       #23

    uninstalled kaspersky and going to install avira antivir free antivirus.
      My Computer


  4. Posts : 30
    windows 7 ultimate x64
    Thread Starter
       #24

    installed avira antivir personal - free antivirus
      My Computer


  5. Posts : 30
    windows 7 ultimate x64
    Thread Starter
       #25

    @ickymay

    did u mean earlier that those 5 BSOD's were caused by kaspersky?
      My Computer


  6. Posts : 30
    windows 7 ultimate x64
    Thread Starter
       #26

    hey Yowanvista..
    can you please look at the 8 crashes that i have had today
    attaching the 8 dump files
    Thank you..
      My Computer


  7. Posts : 1,360
    win7 ultimate / virtual box
       #27

    deepakmenonk said:
    @ickymay

    did u mean earlier that those 5 BSOD's were caused by kaspersky?
    over all the .dmp files you have posted more than one claimed klif.sys as the culprit which indicates it could be Kaspersky but you also have other files that could be causing conflict but you need to remove on thing at a time to find the main cause ?

    question is have you had anymore bluescreens since unninstalling Kaspersky ?

    I have had a quick look at your latest 8 .dmp files and yet again theres a multiple of different causes claimed by windows debugger with the 0x3B as the most common which I have found is normally when an exception happens during a system service , pos Vcore or voltage instability.

    I strongly suggest for the purposes of debugging remove all but one stick of ram and see if this stops the bluescreen crashes ?
      My Computer


  8. Posts : 30
    windows 7 ultimate x64
    Thread Starter
       #28

    I still have had 2 BSOD's after uninstalling kaspersky...attaching those dump files
    i dont knw if what i have to say is of any use
    I havent experiencd any BSOD's till date while gaming
    So is'nt it clear that it is not a hardware problem??
      My Computer


  9. Posts : 1,360
    win7 ultimate / virtual box
       #29

    deepakmenonk said:
    I still have had 2 BSOD's after uninstalling kaspersky...attaching those dump files
    i dont knw if what i have to say is of any use
    I havent experiencd any BSOD's till date while gaming
    So is'nt it clear that it is not a hardware problem??
    you can rarely say what it isn't until you are sure you know what it is thats causing the bluesceens

    with the variety of differing bugchecks you could have more than one cause ?

    these last two dumps both blame ntkrnlmp.exe with a bugcheck 3B and 1E respectively , I still think it would be a mistake if you didn't try removing all but one stick of ram just to eliminate this as a possible cause ?

    Also your driver
    Code:
    000.fcl		fffff880`07dcd000	fffff300`07df8000	0xfffffa800002b000	0x48dcdf7a	26/09/2008 13:11:22
    is out of date , possibly for your western digital my book ?
    If this is true please goto the manufacturers website and update it ?

    also this driver
    Code:
    sncduvc.SYS		fffff880`02811000	fffff880`02819a80	0x00008a80	0x495894f2	29/12/2008 09:14:26
    possibly for a USB Video Device by Sonix Technology Co Ltd is old and needs updating ?

    I notice you have
    Code:
    PxHlpa64.sys		fffff880`0137a000	fffff880`01385e00	0x0000be00	0x4a416253	23/06/2009 23:16:35
    resident on your system and in my experience this has been associated with causing bluescreens and can belong to any of the following programs
    I suggest you identify it and remove it for now ?
      My Computer


  10. Posts : 30
    windows 7 ultimate x64
    Thread Starter
       #30

    i removed 000.fcl that belongs to cyberlink powerdvd9 so i uninstalled it.
    Also removed PxHlpa64.sys that belongs to sonic solutions, which is deleted now.
    I cannot find out how to get rid of sncduvc.sys
    i found in my sys_list document these,

    35456 29-Dec-08 2:44:28 PM "C:\Windows\System32\DriverStore\FileRepository\snp2uvc.inf_amd64_neutral_148db86a94a94b82\x64\sncdu vc.sys"

    what should i be doing to get rid of that?

    Thank you so much for the help :)
      My Computer


 
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