New
#21
again :(
got 5 more crashes... please help
got 5 more crashes... please help
uninstalled kaspersky and going to install avira antivir free antivirus.
installed avira antivir personal - free antivirus
@ickymay
did u mean earlier that those 5 BSOD's were caused by kaspersky?
hey Yowanvista..
can you please look at the 8 crashes that i have had today
attaching the 8 dump files
Thank you..
over all the .dmp files you have posted more than one claimed klif.sys as the culprit which indicates it could be Kaspersky but you also have other files that could be causing conflict but you need to remove on thing at a time to find the main cause ?
question is have you had anymore bluescreens since unninstalling Kaspersky ?
I have had a quick look at your latest 8 .dmp files and yet again theres a multiple of different causes claimed by windows debugger with the 0x3B as the most common which I have found is normally when an exception happens during a system service , pos Vcore or voltage instability.
I strongly suggest for the purposes of debugging remove all but one stick of ram and see if this stops the bluescreen crashes ?
I still have had 2 BSOD's after uninstalling kaspersky...attaching those dump files
i dont knw if what i have to say is of any use
I havent experiencd any BSOD's till date while gaming
So is'nt it clear that it is not a hardware problem??
you can rarely say what it isn't until you are sure you know what it is thats causing the bluesceens
with the variety of differing bugchecks you could have more than one cause ?
these last two dumps both blame ntkrnlmp.exe with a bugcheck 3B and 1E respectively , I still think it would be a mistake if you didn't try removing all but one stick of ram just to eliminate this as a possible cause ?
Also your driveris out of date , possibly for your western digital my book ?Code:000.fcl fffff880`07dcd000 fffff300`07df8000 0xfffffa800002b000 0x48dcdf7a 26/09/2008 13:11:22
If this is true please goto the manufacturers website and update it ?
also this driverpossibly for a USB Video Device by Sonix Technology Co Ltd is old and needs updating ?Code:sncduvc.SYS fffff880`02811000 fffff880`02819a80 0x00008a80 0x495894f2 29/12/2008 09:14:26
I notice you haveresident on your system and in my experience this has been associated with causing bluescreens and can belong to any of the following programsCode:PxHlpa64.sys fffff880`0137a000 fffff880`01385e00 0x0000be00 0x4a416253 23/06/2009 23:16:35
I suggest you identify it and remove it for now ?
- RecordNow!
ESSSONIC
Sonic RecordNow!/Sonic_PrimoSDK
Dell Media Experience
Pioneer RecordNow DX
Sonic MyDVD/RecordNow!/RecordNow DX/MyDVD Plus/PrimoSDK
Microsoft Plus! Digital Media/Digital Image Suite
Corel Photo Album
HP RecordNow/DigitalMedia Archive
IBM RecordNow!
Roxio Easy Media Creator/RecordNow Copy/Drag-to-Disc/Creator Basic v/Media Manager/CinePlayer
Adobe Photoshop Lightroom
Yahoo! Music Jukebox or Roxio
Napster Burn Engine
1CLICK DivxToDVD
OLYMPUS muvee theaterPack
by Sonic Solutions (Sonic Solutions - Company) or VERITAS Software, Inc (Data Center Optimization: Datacenter Management Software, Data Center Software, Data Center Solutions | Symantec).
i removed 000.fcl that belongs to cyberlink powerdvd9 so i uninstalled it.
Also removed PxHlpa64.sys that belongs to sonic solutions, which is deleted now.
I cannot find out how to get rid of sncduvc.sys
i found in my sys_list document these,
35456 29-Dec-08 2:44:28 PM "C:\Windows\System32\DriverStore\FileRepository\snp2uvc.inf_amd64_neutral_148db86a94a94b82\x64\sncdu vc.sys"
what should i be doing to get rid of that?
Thank you so much for the help :)