BSOD twice in 5 days

TomBombadil · 13 Mar 2011

Hello,

I have been using Windows 7 Home Premium 64bit for the last 4 months and 5 days ago I received my first BSOD. I thought it an isolated incident, but today it happened again. Both times I was running World of Warcraft, but I have neither overclocked or overheated my laptop at that time. In fact both times my notebook was rather idle and I wasn't doing anything.

This is the problem signature from this evening. The previous one occured on March 8.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: c2
BCP1: 0000000000000007
BCP2: 0000000000001097
BCP3: 0000000004210000
BCP4: FFFFFA800441F010
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\031311-14710-01.dmp
C:\Users\Solmyr\AppData\Local\Temp\WER-42744-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt

The first attachment is for today's crash report, the second for the one from March 8.

usasma · 13 Mar 2011

Please provide this info: https://www.sevenforums.com/crashes-d...tructions.html

Going to dinner:
- update wireless networking drivers
- remove Daemon Tools/Alcohol 120% and then use this free tool to remove the offending sptd.sys driver: DuplexSecure - FAQ - Remove 64 bit sptd.sys

usasma · 13 Mar 2011

OLDER DRIVERS PRESENT IN THE DUMP FILES
- Please update these drivers from the device manufacturer's website - or uninstall/remove them from your system. Reference links included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Please feel free to post back about any drivers that you are having difficulty locating.
- Windows Update exceptions may be noted below for Windows drivers:

Code:


sptd.sys        Sun Oct 11 16:55:14 2009 (4AD24632)
iaStor.sys      Wed Mar 03 21:51:31 2010 (4B8F2033)
amdxata.sys     Tue May 19 13:56:59 2009 (4A12F2EB)
atikmpag.sys    Tue Jun 22 22:41:55 2010 (4C217473)
avipbb.sys      Mon Feb 22 05:08:50 2010 (4B8257B2)
dump_iaStor.sys Wed Mar 03 21:51:31 2010 (4B8F2033)
Rt64win7.sys    Fri Nov 27 04:45:07 2009 (4B0F9FA3)
nusb3hub.sys    Thu Jan 21 22:22:18 2010 (4B5919EA)
AtihdW76.sys    Wed Jun 16 07:32:51 2010 (4C18B663)
atksgt.sys      Sun May 17 09:36:34 2009 (4A1012E2)
lirsgt.sys      Sun May 17 09:06:57 2009 (4A100BF1)
SynTP.sys       Thu Jan 07 23:00:28 2010 (4B46ADDC)
atikmdag.sys    Tue Jun 22 22:50:20 2010 (4C21766C)
nusb3xhc.sys    Thu Jan 21 22:22:21 2010 (4B5919ED)
NETw5s64.sys    Thu Mar 18 01:21:53 2010 (4BA1B871)
GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
RTKVHD64.sys    Tue Nov 30 04:03:19 2010 (4CF4BDD7)
avgntflt.sys    Thu Nov 11 10:59:48 2010 (4CDC12F4)

BSOD BUGCHECK SUMMARY

Code:


Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Sun Mar 13 13:59:02.722 2011 (UTC - 4:00)
System Uptime: 0 days 3:46:48.252
*** WARNING: Unable to verify timestamp for NETw5s64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
Probably caused by : NETw5s64.sys ( NETw5s64+1f8eb5 )
BUGCHECK_STR:  0xc2_7_W3Rx
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  BitComet.exe
FAILURE_BUCKET_ID:  X64_0xc2_7_W3Rx_NETw5s64+1f8eb5
Bugcheck code 000000C2
Arguments 00000000`00000007 00000000`00001097 00000000`04210000 fffffa80`0441f010
BiosVersion = E16F1IMS VER1.09
BiosReleaseDate = 07/29/2010
CPUID:        "Intel(R) Core(TM) i5 CPU       M 460  @ 2.53GHz"
MaxSpeed:     2530
CurrentSpeed: 2527
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Tue Mar  8 13:18:57.269 2011 (UTC - 4:00)
System Uptime: 0 days 3:18:35.425
Probably caused by : afd.sys ( afd!AfdTLReleaseIndications+1a )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  BitComet.exe
FAILURE_BUCKET_ID:  X64_0x3B_afd!AfdTLReleaseIndications+1a
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff880`043755fa fffff880`0b24ea60 00000000`00000000
BiosVersion = E16F1IMS VER1.09
BiosReleaseDate = 07/29/2010
CPUID:        "Intel(R) Core(TM) i5 CPU       M 460  @ 2.53GHz"
MaxSpeed:     2530
CurrentSpeed: 2527
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

TomBombadil · 13 Mar 2011

Thanks for the detailed report, I believe I know what is causing the issue now.