New
#1
Gateway ID59C Freezing Up Randomly
Hey there,
I bought a Gateway laptop in late november, and once I moved to school in January it started crashing, showing a bsod and restarting itself. I did system restores back to the factory settings as advised by the Gateway help line, and after two months of sending it back and forth to the repair center (and with four repairs saying there was nothing wrong with it) they sent me a replacement, which is the Gateway ID59C 03H. I promptly uninstalled Norton and installed Zone Alarm and AVG, along with firefox, picasa, gtalk and the like. It didn't take very long (a day or so) to start freezing similar to how my other laptop did. But in this case, the screen freezes and cursor disappears and I can't do anything. There's no bsod, and it doesn't restart itself. I have to force a restart by holding the power button. I've done a factory restore, and it still does the same thing. Can anyone help me with this? Is there something that I'm installing that's making my computers screw up? Any help is much appreciates!