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Windows 7: BSOD fix causing laptop to completely freeze

16 Mar 2011   #21
ericwish1

Windows 7 Professional 32bit.
 
 

Ok and just for confirmation, that tool you linked to should work on other SSD's correct?


My System SpecsSystem Spec
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17 Mar 2011   #22
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Yes
My System SpecsSystem Spec
10 Apr 2011   #23
ericwish1

Windows 7 Professional 32bit.
 
 

Sorry for the long absence, I have since reinstalled Win7 twice and as of now it still looks like I am getting the same freezing issues which I don't understand at all. Now, as far as the drive tool when I click on the link there are multiple products listed, which one do I need to use?
My System SpecsSystem Spec
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11 Apr 2011   #24
ericwish1

Windows 7 Professional 32bit.
 
 

It still systematically freezes, one part at a time and this happens at random intervals.
My System SpecsSystem Spec
02 May 2011   #25
ericwish1

Windows 7 Professional 32bit.
 
 

Is there anyone who can still provide assistance to me? It seems like people have given up....
My System SpecsSystem Spec
02 May 2011   #26
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by ericwish1 View Post
Is there anyone who can still provide assistance to me? It seems like people have given up....
Just upload the latest .zip file
My System SpecsSystem Spec
02 May 2011   #27
ericwish1

Windows 7 Professional 32bit.
 
 

The latest zip file to what?

Just to give you an update, I must have reinstalled windows 7 32 bit pro on my laptop at least 3 or so times since I created this thread. As of now, my laptop boots fine and I can use everything. But, after about 2-3 hours or so (sometimes longer), I notice that I can't click anything, then the start menu doesn't work and finally my touchpad stops working. I have tried having the task manager up at all times to see if I can spot anything weird but I never get anywhere. Now, my laptop did originally come with a regular HDD before I replaced it with a SSD. I've never had any problems with the SSD but now I am starting to think that it may be the culprit to this. It is an OCZ 60GB Vertex (1st generation)
My System SpecsSystem Spec
02 May 2011   #28
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

If you give us something to go on we can give you some help.

Quote:
Blue Screen of Death (BSOD) Posting Instructions
You may not be getting BSOD - but the info collector tells us if you have any outdated drivers, corrupt files, etc...
My System SpecsSystem Spec
13 May 2011   #29
ericwish1

Windows 7 Professional 32bit.
 
 

I'm pretty sure that I already uploaded that but I will do it again. My system now does 1 of 2 things. As mentioned several times before, my system will crash with the netw5s32.sys file to blame. The other thing my system will do is (1 at a time) freeze: going from the start menu not working, keyboard not working and finally the complete system freeze. Sometimes the freezing can take several hours to happen and other times it only takes about a half hour. I have tried uninstalling my wifi driver, I even went into the windows folder and deleted the netw5s32.sys file before trying to reinstall the driver. I appreciate any help that I can get, thanks.
My System SpecsSystem Spec
14 May 2011   #30
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

We're looking for the latest crash dumps.
The last ones you posted were on 3-15-2011, two months ago.

You have 6 crash dumps, one 4 May '11, one 8 May '11, and four on 9 May '11.

Is your wireless card Intel WiFi Link 1000 BGN ?
How did you try to uninstall your wifi driver?
Did you get a new driver form the Asus site?
Asus UL30a downloads

There is no toolbox for OCZ non Sandforce SSDs. 'OCZ 60GB Vertex (1st generation)'
Your desktop system specs say 'OCZ Vertex 2 50GB', this might be useful for it.

OCZ Toolbox for SandForce based SSD drives. (Agility2, Vertex2, Vertex2 Pro, Vertex-LE)

Are you running an Anti-Virus?
Non are showing up.

Quote:
My specs are as follows:
Asus UL30A laptop
Windows 7 Pro 32-bit
60GB OCZ Vertex SSD
3GB RAM
How old is the laptop?
Intel U7300 CPU?

As you mentioned your wireless driver is causing the crash.

Code:
 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 00000000, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: 9761fafe, address which referenced memory
Debugging Details:
------------------
 
READ_ADDRESS: GetPointerFromAddress: unable to read from 82982718
Unable to read MiSystemVaType memory at 829621a0
 00000000 
CURRENT_IRQL:  2
FAULTING_IP: 
NETw5s32+12afe
9761fafe 833e00          cmp     dword ptr [esi],0
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
TRAP_FRAME:  8294062c -- (.trap 0xffffffff8294062c)
ErrCode = 00000000
eax=00000000 ebx=86c59318 ecx=86be7e02 edx=00000000 esi=00000000 edi=8b21cd88
eip=9761fafe esp=829406a0 ebp=829406ac iopl=0         nv up ei pl nz na po nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010202
NETw5s32+0x12afe:
9761fafe 833e00          cmp     dword ptr [esi],0    ds:0023:00000000=????????
Resetting default scope
LAST_CONTROL_TRANSFER:  from 9761fafe to 828595cb
 
Driver:
9760d000 97c89000   NETw5s32 NETw5s32.sys Thu Jan 14 00:36:36 2010 (4B4DF694)
 
 
STACK_COMMAND:  kb
FOLLOWUP_IP: 
NETw5s32+12afe
9761fafe 833e00          cmp     dword ptr [esi],0
SYMBOL_STACK_INDEX:  1
SYMBOL_NAME:  NETw5s32+12afe
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: NETw5s32
IMAGE_NAME:  NETw5s32.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  4b4df694
FAILURE_BUCKET_ID:  0xD1_NETw5s32+12afe
BUCKET_ID:  0xD1_NETw5s32+12afe
Followup: MachineOwner
Try this tutorial for uninstalling your driver.

Drivers - Clean Left over Files after Uninstalling




Have you ran the 'Windows Experience Index'?

Code:
Informational
 
Symptom:
The Security Center has not recorded an anti-virus product.
Cause:The Security Center is unable to identify an active anti-virus application. Either there is no anti-virus product installed or it is not recognized.
Resolution:1. Verify that an anti-virus product is installed.
2. If an anti-virus product is installed and functioning configure Security Center to stop monitoring anti-virus status.
Related:Anti-virus
 
Symptom:
The Security Center reports that User Access Control is disabled.
Cause:User Access Control is disabled. It is highly recommended that you run Windows with User Access Control enabled.
Resolution:Enable User Access Control using the Security Center.
Related:User Acess Control
 
Severity:
Information
Warning:The "CPU" rating for the system is poor and may be the cause of performance problems. Reducing the number of open applications may improve system performance. Check for unnecessary startup applications and disable those that are not required. If the problem continues the CPU may need to be upgraded.
Related:Performance Diagnosis
 
Severity:
Information
Warning:The "Gaming graphics" rating for the system is poor and may be the cause of performance problems in multimedia applications or games. Disabling Aero Glass may improve performance in multimedia applications or games. If the problem continues the display adapter may need an updated driver or may need to be upgraded.
Related:Performance Diagnosis
 
Severity:
Information
Warning:The "Graphics" rating for the system is poor and may be the cause of performance problems. Disabling Desktop Composition or reducing screen resolution may improve graphical performance. If the problem continues the display adapter may need an updated driver or may need to be upgraded.
Related:Performance Diagnosis
 
Severity:
Information
Warning:The "Disk" rating for the system is poor and may be the cause of performance problems. Reducing the number of open applications may improve system performance. Ensure the disk has adequate free space and is defragmented. Check for unnecessary startup applications and disable those that are not required. If the problem continues the disk may need to be upgraded.
Related:Performance Diagnosis
 
Severity:
Information
Warning:The "Memory" rating for the system is very poor and may be the cause for performance issues. Reducing the number of open applications may improve system performance. Check for unnecessary startup applications and disable those that are not required. If the problem continues the memory may need to be upgraded.
Related:Performance Diagnosis
 
 
Desktop Rating Top: 
root\cimv2:SELECT CPUScore, D3DScore, DiskScore, GraphicsScore, MemoryScore FROM Win32_WinSAT             0x0
Returned Objects
Win32_WinSAT.TimeTaken="MostRecentAssessment"
Property              Value
CPUScore            0   
D3DScore            0   
DiskScore            0   
GraphicsScore   0   
MemoryScore   0   
TimeTaken
My System SpecsSystem Spec
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 BSOD fix causing laptop to completely freeze




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