Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD fix causing laptop to completely freeze

14 May 2011   #31
ericwish1

Windows 7 Professional 32bit.
 
 

Yes, I have the Intel WiFi Link 1000 BGN
My CPU is the U7300
I'm sorry for the confusion, my laptop does have the Vertex 60GB 1st generation (my desktop has the other one I mentioned, just got mixed up)
I am running Norton Internet Security 2011 (fully updated). I also saw that that report showed no anti-virus which I didn't understand.
I bought the laptop in December of '09.
As far as uninstalling the driver, I went into the device manager and found the wifi driver and uninstalled it (i also checked the box to delete the driver software.)
Since the crash was caused by that networking system file, I also went into the Windows folder, found that file and deleted it.
I have tried just about every iteration of my wifi driver and (i feel like I'm beating this into the ground) every time it either crashes or totally freezes.
One of the things I just tried was installing an open source driver which didn't work.
Do you know where to get actual Intel drivers, from their website? I tried and tried and couldn't find anything.
I did get that driver sweeper but I don't see where to use it for the wifi driver.
I have run the experience index, maybe not on this installation. What does that have to do with my problem though?


My System SpecsSystem Spec
.
15 May 2011   #32
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Intel Download Center
Intel WIFI Link 1000

Try the suggestions in this thread, sounds similar to your issues, although a different WIFI: Intel WiFi Link 5100 AGN Causing Crashes


I have seen these reports not show any AV, even with MSE.
Have you run a full scan lately?

Driver Sweeper evidently won't un-install the WiFi drivers, just checked it.

The Windows Experience Index is throwing up flags about low performance because all your scores are 0s.
Don't think it will affect this issue but, you might want to run it to prevent unnecessary flags.

Let me know if the above link helps.
My System SpecsSystem Spec
03 Jun 2011   #33
ericwish1

Windows 7 Professional 32bit.
 
 

So sorry for the long delay. I'm not 100% what to say at this point, I used my laptop yesterday from about 5 until 11 PM without any issues and I am currently writing this post on it as well. The reason, though, that I say I'm not 100% is because sometimes it takes a long time to freeze. One time it took about 8 hours (while in safe mode with networking & playing netflix videos as a test) to freeze. I did download that driver from your latest post @Dave76, so I'm hoping that's what fixed it. One other thing that I have noticed might be a part of this issue: sometimes I will notice that my wireless has lost connection and when I go to find my network (on the list of available connections) its nowhere to be found, but if I turn the WIFI on on my phone or another computer, I have no problem and then usually after maybe a minute or so my network finally shows up on my laptop. That part of the issue isn't that big of a deal but I'm wondering if its not related to something else. I know my router works perfectly fine.
My System SpecsSystem Spec
.

04 Jun 2011   #34
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Glad to hear it's running better, let's hope it stays that way.

Go to Asus support site and update any new drivers they have, check the driver date before you install a new WiFi driver.

Let us know if you have any more issues.
My System SpecsSystem Spec
31 Aug 2011   #35
AMK

7 home premium 64
 
 

Have you resolved this? Its been a couple of months since you posted

A.
My System SpecsSystem Spec
31 Aug 2011   #36
ericwish1

Windows 7 Professional 32bit.
 
 

Yeah, I should have put up another post. But, yeah it looks like my laptop is in full working order. I appreciate everyone's help.
My System SpecsSystem Spec
01 Sep 2011   #37
AMK

7 home premium 64
 
 

What resolved it in the end?

My UL30 eats a Wireless LAN card every few months giving difficult boots and random freezes. I modified the case so I could remove the card without dismantling the whole thing again. As half size mini pci-e cards are not that easy to get at a reasonable price, new and not ebay fake, the next one will be a USB cheapy.

A.
My System SpecsSystem Spec
01 Sep 2011   #38
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

You're welcome.

Glad to hear it, thanks for letting us know.
My System SpecsSystem Spec
Reply

 BSOD fix causing laptop to completely freeze




Thread Tools




Similar help and support threads
Thread Forum
Keyboard input causing App freeze
I am having this weird problem. When i try to use keyboard, whatever is open in front of me hangs. Be it the file explorer, start menu, office etc... And Description says " A problem caused this program to stop interacting with windows". This problem is random and occurs few times every day. When...
Performance & Maintenance
What is causing my laptop to randomly freeze?
Sorry in advance if this sounds stupid as I am not very computer literate. I started having this problem when I tried to use my laptop yesterday. Prior to this, I had left it on for 4-5 days, only locking it and not putting it to sleep/hibernate/shut down. This might have something to do with it as...
General Discussion
FireFox causing complete computer freeze
Hello everyone. I have an issue that has been plaguing me for about a month or so at this point. Whenever I'm using FireFox, which is my main browser and the one I have been using on this computer since I bought it (back in October 2010), sometimes the entire computer will lock up. Now, this...
Browsers & Mail
Integrated Audio Causing Windows 7 to Freeze!
Hello everyone, today I purchased Windows 7 with the hopes that installation would be smooth and quick.... but fate hates me. I successfully made it through the Windows 7 installation page, but when the system rebooted and came to the "Starting Windows" screen, it froze! From here, I spent hours...
Sound & Audio
Indexing service causing freeze ups
Windows Indexing Service has been wreaking havoc on my system. Everytime a program, such as Directory Opus, accessed the indexing service my system would freeze. I had to reboot to get it unstuck again. Directory Opus wasn't the only program...working in Digital Juice or Photo Paint would cause the...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:15.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App