BSOD fix causing laptop to completely freeze

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  1. Posts : 40
    Windows 7 Professional 32bit.
    Thread Starter
       #21

    Ok and just for confirmation, that tool you linked to should work on other SSD's correct?
      My Computer


  2. Posts : 2,566
    Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
       #22

    Yes
      My Computer


  3. Posts : 40
    Windows 7 Professional 32bit.
    Thread Starter
       #23

    Sorry for the long absence, I have since reinstalled Win7 twice and as of now it still looks like I am getting the same freezing issues which I don't understand at all. Now, as far as the drive tool when I click on the link there are multiple products listed, which one do I need to use?
      My Computer


  4. Posts : 40
    Windows 7 Professional 32bit.
    Thread Starter
       #24

    It still systematically freezes, one part at a time and this happens at random intervals.
      My Computer


  5. Posts : 40
    Windows 7 Professional 32bit.
    Thread Starter
       #25

    Is there anyone who can still provide assistance to me? It seems like people have given up....
      My Computer


  6. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #26

    ericwish1 said:
    Is there anyone who can still provide assistance to me? It seems like people have given up....
    Just upload the latest .zip file :)
      My Computer


  7. Posts : 40
    Windows 7 Professional 32bit.
    Thread Starter
       #27

    The latest zip file to what?

    Just to give you an update, I must have reinstalled windows 7 32 bit pro on my laptop at least 3 or so times since I created this thread. As of now, my laptop boots fine and I can use everything. But, after about 2-3 hours or so (sometimes longer), I notice that I can't click anything, then the start menu doesn't work and finally my touchpad stops working. I have tried having the task manager up at all times to see if I can spot anything weird but I never get anywhere. Now, my laptop did originally come with a regular HDD before I replaced it with a SSD. I've never had any problems with the SSD but now I am starting to think that it may be the culprit to this. It is an OCZ 60GB Vertex (1st generation)
      My Computer


  8. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #28

    If you give us something to go on we can give you some help.

    Blue Screen of Death (BSOD) Posting Instructions
    You may not be getting BSOD - but the info collector tells us if you have any outdated drivers, corrupt files, etc...
      My Computer


  9. Posts : 40
    Windows 7 Professional 32bit.
    Thread Starter
       #29

    I'm pretty sure that I already uploaded that but I will do it again. My system now does 1 of 2 things. As mentioned several times before, my system will crash with the netw5s32.sys file to blame. The other thing my system will do is (1 at a time) freeze: going from the start menu not working, keyboard not working and finally the complete system freeze. Sometimes the freezing can take several hours to happen and other times it only takes about a half hour. I have tried uninstalling my wifi driver, I even went into the windows folder and deleted the netw5s32.sys file before trying to reinstall the driver. I appreciate any help that I can get, thanks.
      My Computer


  10. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #30

    We're looking for the latest crash dumps.
    The last ones you posted were on 3-15-2011, two months ago.

    You have 6 crash dumps, one 4 May '11, one 8 May '11, and four on 9 May '11.

    Is your wireless card Intel WiFi Link 1000 BGN ?
    How did you try to uninstall your wifi driver?
    Did you get a new driver form the Asus site?
    Asus UL30a downloads

    There is no toolbox for OCZ non Sandforce SSDs. 'OCZ 60GB Vertex (1st generation)'
    Your desktop system specs say 'OCZ Vertex 2 50GB', this might be useful for it.

    OCZ Toolbox for SandForce based SSD drives. (Agility2, Vertex2, Vertex2 Pro, Vertex-LE)

    Are you running an Anti-Virus?
    Non are showing up.

    My specs are as follows:
    Asus UL30A laptop
    Windows 7 Pro 32-bit
    60GB OCZ Vertex SSD
    3GB RAM
    How old is the laptop?
    Intel U7300 CPU?

    As you mentioned your wireless driver is causing the crash.

    Code:
     
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 00000000, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000000, value 0 = read operation, 1 = write operation
    Arg4: 9761fafe, address which referenced memory
    Debugging Details:
    ------------------
     
    READ_ADDRESS: GetPointerFromAddress: unable to read from 82982718
    Unable to read MiSystemVaType memory at 829621a0
     00000000 
    CURRENT_IRQL:  2
    FAULTING_IP: 
    NETw5s32+12afe
    9761fafe 833e00          cmp     dword ptr [esi],0
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xD1
    PROCESS_NAME:  System
    TRAP_FRAME:  8294062c -- (.trap 0xffffffff8294062c)
    ErrCode = 00000000
    eax=00000000 ebx=86c59318 ecx=86be7e02 edx=00000000 esi=00000000 edi=8b21cd88
    eip=9761fafe esp=829406a0 ebp=829406ac iopl=0         nv up ei pl nz na po nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010202
    NETw5s32+0x12afe:
    9761fafe 833e00          cmp     dword ptr [esi],0    ds:0023:00000000=????????
    Resetting default scope
    LAST_CONTROL_TRANSFER:  from 9761fafe to 828595cb
     
    Driver:
    9760d000 97c89000   NETw5s32 NETw5s32.sys Thu Jan 14 00:36:36 2010 (4B4DF694)
     
     
    STACK_COMMAND:  kb
    FOLLOWUP_IP: 
    NETw5s32+12afe
    9761fafe 833e00          cmp     dword ptr [esi],0
    SYMBOL_STACK_INDEX:  1
    SYMBOL_NAME:  NETw5s32+12afe
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: NETw5s32
    IMAGE_NAME:  NETw5s32.sys
    DEBUG_FLR_IMAGE_TIMESTAMP:  4b4df694
    FAILURE_BUCKET_ID:  0xD1_NETw5s32+12afe
    BUCKET_ID:  0xD1_NETw5s32+12afe
    Followup: MachineOwner
    Try this tutorial for uninstalling your driver.

    Drivers - Clean Left over Files after Uninstalling




    Have you ran the 'Windows Experience Index'?

    Code:
    Informational
     
    Symptom:
    The Security Center has not recorded an anti-virus product.
    Cause:The Security Center is unable to identify an active anti-virus application. Either there is no anti-virus product installed or it is not recognized.
    Resolution:1. Verify that an anti-virus product is installed.
    2. If an anti-virus product is installed and functioning configure Security Center to stop monitoring anti-virus status.
    Related:Anti-virus
     
    Symptom:
    The Security Center reports that User Access Control is disabled.
    Cause:User Access Control is disabled. It is highly recommended that you run Windows with User Access Control enabled.
    Resolution:Enable User Access Control using the Security Center.
    Related:User Acess Control
     
    Severity:
    Information
    Warning:The "CPU" rating for the system is poor and may be the cause of performance problems. Reducing the number of open applications may improve system performance. Check for unnecessary startup applications and disable those that are not required. If the problem continues the CPU may need to be upgraded.
    Related:Performance Diagnosis
     
    Severity:
    Information
    Warning:The "Gaming graphics" rating for the system is poor and may be the cause of performance problems in multimedia applications or games. Disabling Aero Glass may improve performance in multimedia applications or games. If the problem continues the display adapter may need an updated driver or may need to be upgraded.
    Related:Performance Diagnosis
     
    Severity:
    Information
    Warning:The "Graphics" rating for the system is poor and may be the cause of performance problems. Disabling Desktop Composition or reducing screen resolution may improve graphical performance. If the problem continues the display adapter may need an updated driver or may need to be upgraded.
    Related:Performance Diagnosis
     
    Severity:
    Information
    Warning:The "Disk" rating for the system is poor and may be the cause of performance problems. Reducing the number of open applications may improve system performance. Ensure the disk has adequate free space and is defragmented. Check for unnecessary startup applications and disable those that are not required. If the problem continues the disk may need to be upgraded.
    Related:Performance Diagnosis
     
    Severity:
    Information
    Warning:The "Memory" rating for the system is very poor and may be the cause for performance issues. Reducing the number of open applications may improve system performance. Check for unnecessary startup applications and disable those that are not required. If the problem continues the memory may need to be upgraded.
    Related:Performance Diagnosis
     
     
    Desktop Rating Top: 
    root\cimv2:SELECT CPUScore, D3DScore, DiskScore, GraphicsScore, MemoryScore FROM Win32_WinSAT             0x0
    Returned Objects
    Win32_WinSAT.TimeTaken="MostRecentAssessment"
    Property              Value
    CPUScore            0   
    D3DScore            0   
    DiskScore            0   
    GraphicsScore   0   
    MemoryScore   0   
    TimeTaken
    
    Last edited by Dave76; 14 May 2011 at 08:43.
      My Computer


 
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