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#11
my computer also crashes when idle too long
I appreciate your patience - MEMORY.DMP is a huge file size, takes some time to download, extracting and analyzing.
Unfortunately, the debugger will not let me analyze kernel memory dumps - could be corrupted dump. I would change the dump settings - here's how to...
*Go to Start, in the Search Box type: sysdm.cpl Press Enter.
*Under the Advanced tab, click on the Startup and Recovery... Settings.
*Ensure that Automatically restart is unchecked.
*Under the Write Debugging Information header select Small memory dump (256 kb) in the drop down box.
*Ensure that the Small Dump Directory is listed as%systemroot%\Minidump.
*OK.
Reboot if changes have been made.
:) thank you!
Here's the minidump:
No need to thank.
WarningTurn off Verifier - see the Driver Verifier link
Dump blames HP8207_8307.sys and I believe it is somewhat from HP. None in Driver Database nor from Google. Please rename the driver - see note below.
Update your Modem: LSI High-Definition Audio (HDA) Modem Driver for Microsoft Windows HP Pavilion dv4-2045dx Entertainment Notebook PC - HP Customer Care (United States - English)
Code:agrsm64.sys Tue Nov 11 04:01:35 2008NoteRenaming Drivers: Navigate to C:\Windows\System32\Drivers and rename this driver from .sys to .bak. Reboot and the driver will not load. This will break the software this driver is associated with.
Dean
Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Some common problems are exception code 0x80000003. This means a hard coded breakpoint or assertion was hit, but this system was booted /NODEBUG. This is not supposed to happen as developers should never have hardcoded breakpoints in retail code, but ... If this happens, make sure a debugger gets connected, and the system is booted /DEBUG. This will let us see why this breakpoint is happening. Arguments: Arg1: ffffffff80000003, The exception code that was not handled Arg2: fffff80002ece470, The address that the exception occurred at Arg3: fffff88002feec78, Exception Record Address Arg4: fffff88002fee4d0, Context Record Address Debugging Details: ------------------ Unable to load image HP8207_8307.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for HP8207_8307.sys *** ERROR: Module load completed but symbols could not be loaded for HP8207_8307.sys EXCEPTION_CODE: (HRESULT) 0x80000003 (2147483651) - One or more arguments are invalid FAULTING_IP: nt!DbgBreakPoint+0 fffff800`02ece470 cc int 3 EXCEPTION_RECORD: fffff88002feec78 -- (.exr 0xfffff88002feec78) ExceptionAddress: fffff80002ece470 (nt!DbgBreakPoint) ExceptionCode: 80000003 (Break instruction exception) ExceptionFlags: 00000000 NumberParameters: 1 Parameter[0]: 0000000000000000 CONTEXT: fffff88002fee4d0 -- (.cxr 0xfffff88002fee4d0) rax=0000000000000000 rbx=fffffa8005655c60 rcx=fffff88000eabf70 rdx=fffffa8005655dc0 rsi=0000000000000000 rdi=fffff88002fef150 rip=fffff80002ece470 rsp=fffff88002feeeb8 rbp=0000057ffa3177f8 r8=fffffa8005655dc0 r9=fffff88000eabf40 r10=7f362f32375e362f r11=8101010101010100 r12=0000057ffbfcf688 r13=fffff88000ea9160 r14=fffff88005da30a0 r15=0000000000000000 iopl=0 nv up ei pl nz na pe nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00200202 nt!DbgBreakPoint: fffff800`02ece470 cc int 3 Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x7E PROCESS_NAME: System CURRENT_IRQL: 0 ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION} Breakpoint A breakpoint has been reached. EXCEPTION_PARAMETER1: 0000000000000000 LAST_CONTROL_TRANSFER: from fffff88000e437d9 to fffff80002ece470 STACK_TEXT: fffff880`02feeeb8 fffff880`00e437d9 : fffffa80`05655c60 fffffa80`05655dc0 fffffa80`05655dc0 fffff880`00eabf40 : nt!DbgBreakPoint fffff880`02feeec0 fffff880`05d9f201 : fffffa80`04030970 00000000`00000000 00000000`00000000 fffff880`02fef040 : Wdf01000!imp_WdfFdoInitSetFilter+0x81 fffff880`02feef10 fffffa80`04030970 : 00000000`00000000 00000000`00000000 fffff880`02fef040 00000000`0000000b : HP8207_8307+0x2201 fffff880`02feef18 00000000`00000000 : 00000000`00000000 fffff880`02fef040 00000000`0000000b fffff880`0000000c : 0xfffffa80`04030970 FOLLOWUP_IP: HP8207_8307+2201 fffff880`05d9f201 ?? ??? SYMBOL_STACK_INDEX: 2 SYMBOL_NAME: HP8207_8307+2201 FOLLOWUP_NAME: MachineOwner MODULE_NAME: HP8207_8307 IMAGE_NAME: HP8207_8307.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4b6a8348 STACK_COMMAND: .cxr 0xfffff88002fee4d0 ; kb FAILURE_BUCKET_ID: X64_0x7E_HP8207_8307+2201 BUCKET_ID: X64_0x7E_HP8207_8307+2201 Followup: MachineOwner --------- 1: kd> lmtsmn start end module name fffff880`03e5d000 fffff880`03e6a000 Accelerometer Accelerometer.sys Sat Jul 17 03:02:38 2010 (4C40748E) fffff880`00ed7000 fffff880`00f2e000 ACPI ACPI.sys Sat Nov 20 22:19:16 2010 (4CE79294) fffff880`02c3e000 fffff880`02cc7000 afd afd.sys Sat Nov 20 22:23:27 2010 (4CE7938F) fffff880`03e7a000 fffff880`03e90000 AgileVpn AgileVpn.sys Tue Jul 14 12:10:24 2009 (4A5BCCF0) fffff880`05c26000 fffff880`05d48000 agrsm64 agrsm64.sys Tue Nov 11 04:01:35 2008 (49184CCF) fffff880`013e8000 fffff880`013fd000 amdppm amdppm.sys Tue Jul 14 11:19:25 2009 (4A5BC0FD) fffff880`00e00000 fffff880`00e0b000 amdxata amdxata.sys Sat Mar 20 05:18:18 2010 (4BA3A3CA) fffff880`00fda000 fffff880`00fe3000 atapi atapi.sys Tue Jul 14 11:19:47 2009 (4A5BC113) fffff880`00dce000 fffff880`00df8000 ataport ataport.SYS Sat Nov 20 22:19:15 2010 (4CE79293) fffff880`04838000 fffff880`049c1000 athrx athrx.sys Wed Mar 03 13:45:21 2010 (4B8DB121) fffff880`03eab000 fffff880`044c2000 atikmdag atikmdag.sys Tue Aug 18 15:05:47 2009 (4A8A1A8B) fffff880`00f9f000 fffff880`00fab000 BATTC BATTC.SYS Tue Jul 14 11:31:01 2009 (4A5BC3B5) fffff880`016c1000 fffff880`016c8000 Beep Beep.SYS Tue Jul 14 12:00:13 2009 (4A5BCA8D) fffff880`02c2d000 fffff880`02c3e000 blbdrive blbdrive.sys Tue Jul 14 11:35:59 2009 (4A5BC4DF) fffff880`019d6000 fffff880`01a00000 cdrom cdrom.sys Sat Nov 20 22:19:20 2010 (4CE79298) fffff880`00c00000 fffff880`00cc0000 CI CI.dll Sun Nov 21 02:12:36 2010 (4CE7C944) fffff880`01650000 fffff880`01680000 CLASSPNP CLASSPNP.SYS Sat Nov 20 22:19:23 2010 (4CE7929B) fffff880`00d14000 fffff880`00d72000 CLFS CLFS.SYS Tue Jul 14 11:19:57 2009 (4A5BC11D) fffff880`049f9000 fffff880`049fd500 CmBatt CmBatt.sys Tue Jul 14 11:31:03 2009 (4A5BC3B7) fffff880`01000000 fffff880`01072000 cng cng.sys Sat Nov 20 23:08:45 2010 (4CE79E2D) fffff880`00f96000 fffff880`00f9f000 compbatt compbatt.sys Tue Jul 14 11:31:02 2009 (4A5BC3B6) fffff880`03e6a000 fffff880`03e7a000 CompositeBus CompositeBus.sys Sat Nov 20 23:33:17 2010 (4CE7A3ED) fffff880`05d65000 fffff880`05d73000 crashdmp crashdmp.sys Tue Jul 14 12:01:01 2009 (4A5BCABD) fffff880`02c0f000 fffff880`02c2d000 dfsc dfsc.sys Sat Nov 20 22:26:31 2010 (4CE79447) fffff880`02c00000 fffff880`02c0f000 discache discache.sys Tue Jul 14 11:37:18 2009 (4A5BC52E) fffff880`0163a000 fffff880`01650000 disk disk.sys Tue Jul 14 11:19:57 2009 (4A5BC11D) fffff880`05ab2000 fffff880`05ad4000 drmk drmk.sys Tue Jul 14 13:01:25 2009 (4A5BD8E5) fffff880`05d8a000 fffff880`05d9d000 dump_dumpfve dump_dumpfve.sys Tue Jul 14 11:21:51 2009 (4A5BC18F) fffff880`05d7f000 fffff880`05d8a000 dump_msahci dump_msahci.sys Sat Nov 20 23:33:58 2010 (4CE7A416) fffff880`05d73000 fffff880`05d7f000 dump_pciidex dump_pciidex.sys Tue Jul 14 11:19:47 2009 (4A5BC113) fffff880`05d59000 fffff880`05d65000 Dxapi Dxapi.sys Tue Jul 14 11:38:28 2009 (4A5BC574) fffff880`044c2000 fffff880`045b6000 dxgkrnl dxgkrnl.sys Sat Nov 20 22:50:50 2010 (4CE799FA) fffff880`045b6000 fffff880`045fc000 dxgmms1 dxgmms1.sys Sat Nov 20 22:49:53 2010 (4CE799C1) fffff880`01124000 fffff880`01138000 fileinfo fileinfo.sys Tue Jul 14 11:34:25 2009 (4A5BC481) fffff880`010d8000 fffff880`01124000 fltmgr fltmgr.sys Sat Nov 20 22:19:24 2010 (4CE7929C) fffff880`0122c000 fffff880`01236000 Fs_Rec Fs_Rec.sys Tue Jul 14 11:19:45 2009 (4A5BC111) fffff880`01600000 fffff880`0163a000 fvevol fvevol.sys Sat Nov 20 22:24:06 2010 (4CE793B6) fffff880`018d9000 fffff880`01923000 fwpkclnt fwpkclnt.sys Sat Nov 20 22:21:37 2010 (4CE79321) fffff800`02e0d000 fffff800`02e56000 hal hal.dll Sun Nov 21 02:00:25 2010 (4CE7C669) fffff880`03e00000 fffff880`03e24000 HDAudBus HDAudBus.sys Sat Nov 20 23:43:42 2010 (4CE7A65E) fffff880`03d9a000 fffff880`03df6000 HdAudio HdAudio.sys Sat Nov 20 23:44:23 2010 (4CE7A687) fffff880`05db6000 fffff880`05dcf000 HIDCLASS HIDCLASS.SYS Sat Nov 20 23:43:49 2010 (4CE7A665) fffff880`05dcf000 fffff880`05dd7080 HIDPARSE HIDPARSE.SYS Tue Jul 14 12:06:17 2009 (4A5BCBF9) fffff880`05da8000 fffff880`05db6000 hidusb hidusb.sys Sat Nov 20 23:43:49 2010 (4CE7A665) fffff880`05d9d000 fffff880`05da8000 HP8207_8307 HP8207_8307.sys Thu Feb 04 21:20:24 2010 (4B6A8348) fffff880`019cc000 fffff880`019d6000 hpdskflt hpdskflt.sys Sat Jul 17 03:02:38 2010 (4C40748E) fffff880`019c3000 fffff880`019cc000 hwpolicy hwpolicy.sys Sat Nov 20 22:18:54 2010 (4CE7927E) fffff880`04800000 fffff880`0481e000 i8042prt i8042prt.sys Tue Jul 14 11:19:57 2009 (4A5BC11D) fffff880`0481e000 fffff880`0482d000 kbdclass kbdclass.sys Tue Jul 14 11:19:50 2009 (4A5BC116) fffff800`00bc8000 fffff800`00bd2000 kdcom kdcom.dll Tue Jul 14 13:31:07 2009 (4A5BDFDB) fffff880`03cd6000 fffff880`03d19000 ks ks.sys Sat Nov 20 23:33:23 2010 (4CE7A3F3) fffff880`01200000 fffff880`0121b000 ksecdd ksecdd.sys Sat Nov 20 22:21:15 2010 (4CE7930B) fffff880`01460000 fffff880`0148b000 ksecpkg ksecpkg.sys Sat Nov 20 23:10:34 2010 (4CE79E9A) fffff880`05ad4000 fffff880`05ad9200 ksthunk ksthunk.sys Tue Jul 14 12:00:19 2009 (4A5BCA93) fffff880`00cf3000 fffff880`00d00000 mcupdate mcupdate.dll Tue Jul 14 13:29:09 2009 (4A5BDF65) fffff880`05d4a000 fffff880`05d59000 modem modem.sys Tue Jul 14 12:10:48 2009 (4A5BCD08) fffff880`049ea000 fffff880`049f9000 mouclass mouclass.sys Tue Jul 14 11:19:50 2009 (4A5BC116) fffff880`00fc0000 fffff880`00fda000 mountmgr mountmgr.sys Sat Nov 20 22:19:21 2010 (4CE79299) fffff880`00fe3000 fffff880`00fee000 msahci msahci.sys Sat Nov 20 23:33:58 2010 (4CE7A416) fffff880`015f2000 fffff880`015fd000 Msfs Msfs.SYS Tue Jul 14 11:19:47 2009 (4A5BC113) fffff880`00f37000 fffff880`00f41000 msisadrv msisadrv.sys Tue Jul 14 11:19:26 2009 (4A5BC0FE) fffff880`01138000 fffff880`01196000 msrpc msrpc.sys Sat Nov 20 22:21:56 2010 (4CE79334) fffff880`02dec000 fffff880`02df7000 mssmbios mssmbios.sys Tue Jul 14 11:31:10 2009 (4A5BC3BE) fffff880`019b1000 fffff880`019c3000 mup mup.sys Tue Jul 14 11:23:45 2009 (4A5BC201) fffff880`014b8000 fffff880`015ab000 ndis ndis.sys Sat Nov 20 22:23:30 2010 (4CE79392) fffff880`03e90000 fffff880`03e9c000 ndistapi ndistapi.sys Tue Jul 14 12:10:00 2009 (4A5BCCD8) fffff880`03c4f000 fffff880`03c7e000 ndiswan ndiswan.sys Sat Nov 20 23:52:32 2010 (4CE7A870) fffff880`03d85000 fffff880`03d9a000 NDProxy NDProxy.SYS Sat Nov 20 23:52:20 2010 (4CE7A864) fffff880`02d51000 fffff880`02d60000 netbios netbios.sys Tue Jul 14 12:09:26 2009 (4A5BCCB6) fffff880`02cc7000 fffff880`02d0c000 netbt netbt.sys Sat Nov 20 22:23:18 2010 (4CE79386) fffff880`01400000 fffff880`01460000 NETIO NETIO.SYS Sat Nov 20 22:23:13 2010 (4CE79381) fffff880`01499000 fffff880`014aa000 Npfs Npfs.SYS Tue Jul 14 11:19:48 2009 (4A5BC114) fffff880`02de0000 fffff880`02dec000 nsiproxy nsiproxy.sys Tue Jul 14 11:21:02 2009 (4A5BC15E) fffff800`02e56000 fffff800`03440000 nt ntkrnlmp.exe Sat Nov 20 22:30:02 2010 (4CE7951A) fffff880`01245000 fffff880`013e8000 Ntfs Ntfs.sys Sat Nov 20 22:20:57 2010 (4CE792F9) fffff880`016b8000 fffff880`016c1000 Null Null.SYS Tue Jul 14 11:19:37 2009 (4A5BC109) fffff880`02d15000 fffff880`02d3b000 pacer pacer.sys Sat Nov 20 23:52:18 2010 (4CE7A862) fffff880`00f81000 fffff880`00f96000 partmgr partmgr.sys Sat Nov 20 22:20:00 2010 (4CE792C0) fffff880`00f41000 fffff880`00f74000 pci pci.sys Sat Nov 20 22:19:11 2010 (4CE7928F) fffff880`00fee000 fffff880`00ffe000 PCIIDEX PCIIDEX.SYS Tue Jul 14 11:19:48 2009 (4A5BC114) fffff880`0121b000 fffff880`0122c000 pcw pcw.sys Tue Jul 14 11:19:27 2009 (4A5BC0FF) fffff880`03c00000 fffff880`03c3d000 portcls portcls.sys Tue Jul 14 12:06:27 2009 (4A5BCC03) fffff880`00d00000 fffff880`00d14000 PSHED PSHED.dll Tue Jul 14 13:32:23 2009 (4A5BE027) fffff880`00cc0000 fffff880`00ce4000 rasl2tp rasl2tp.sys Sat Nov 20 23:52:34 2010 (4CE7A872) fffff880`03c7e000 fffff880`03c99000 raspppoe raspppoe.sys Tue Jul 14 12:10:17 2009 (4A5BCCE9) fffff880`03c99000 fffff880`03cba000 raspptp raspptp.sys Sat Nov 20 23:52:31 2010 (4CE7A86F) fffff880`03cba000 fffff880`03cd4000 rassstp rassstp.sys Tue Jul 14 12:10:25 2009 (4A5BCCF1) fffff880`02d8f000 fffff880`02de0000 rdbss rdbss.sys Sat Nov 20 22:27:51 2010 (4CE79497) fffff880`016c8000 fffff880`016d1000 RDPCDD RDPCDD.sys Tue Jul 14 12:16:34 2009 (4A5BCE62) fffff880`015e0000 fffff880`015e9000 rdpencdd rdpencdd.sys Tue Jul 14 12:16:34 2009 (4A5BCE62) fffff880`015e9000 fffff880`015f2000 rdprefmp rdprefmp.sys Tue Jul 14 12:16:35 2009 (4A5BCE63) fffff880`01977000 fffff880`019b1000 rdyboost rdyboost.sys Sat Nov 20 22:43:10 2010 (4CE7982E) fffff880`03e24000 fffff880`03e5d000 Rt64win7 Rt64win7.sys Sat May 23 02:52:30 2009 (4A16BC2E) fffff880`0196f000 fffff880`01977000 spldr spldr.sys Tue May 12 04:56:27 2009 (4A0858BB) fffff880`05ada000 fffff880`05b59000 stwrt64 stwrt64.sys Wed Mar 24 17:01:24 2010 (4BA98E94) fffff880`03cd4000 fffff880`03cd5480 swenum swenum.sys Tue Jul 14 12:00:18 2009 (4A5BCA92) fffff880`016d5000 fffff880`018d9000 tcpip tcpip.sys Sat Nov 20 22:25:52 2010 (4CE79420) fffff880`014aa000 fffff880`014b7000 TDI TDI.SYS Sat Nov 20 22:22:06 2010 (4CE7933E) fffff880`01072000 fffff880`01094000 tdx tdx.sys Sat Nov 20 22:21:54 2010 (4CE79332) fffff880`02d7b000 fffff880`02d8f000 termdd termdd.sys Sun Nov 21 00:03:40 2010 (4CE7AB0C) fffff880`01094000 fffff880`010ba000 tunnel tunnel.sys Sat Nov 20 23:51:50 2010 (4CE7A846) fffff880`03d19000 fffff880`03d2b000 umbus umbus.sys Sat Nov 20 23:44:37 2010 (4CE7A695) fffff880`05d48000 fffff880`05d49f00 USBD USBD.SYS Tue Jul 14 12:06:23 2009 (4A5BCBFF) fffff880`049d9000 fffff880`049ea000 usbehci usbehci.sys Tue Jul 14 12:06:30 2009 (4A5BCC06) fffff880`03d2b000 fffff880`03d85000 usbhub usbhub.sys Sat Nov 20 23:44:30 2010 (4CE7A68E) fffff880`049ce000 fffff880`049d9000 usbohci usbohci.sys Tue Jul 14 12:06:30 2009 (4A5BCC06) fffff880`01196000 fffff880`011ec000 USBPORT USBPORT.SYS Tue Jul 14 12:06:31 2009 (4A5BCC07) fffff880`00f74000 fffff880`00f81000 vdrvroot vdrvroot.sys Tue Jul 14 12:01:31 2009 (4A5BCADB) fffff880`0148b000 fffff880`01499000 vga vga.sys Tue Jul 14 11:38:47 2009 (4A5BC587) fffff880`015ab000 fffff880`015d0000 VIDEOPRT VIDEOPRT.SYS Tue Jul 14 11:38:51 2009 (4A5BC58B) fffff880`00fab000 fffff880`00fc0000 volmgr volmgr.sys Sat Nov 20 22:19:28 2010 (4CE792A0) fffff880`00d72000 fffff880`00dce000 volmgrx volmgrx.sys Sat Nov 20 22:20:43 2010 (4CE792EB) fffff880`01923000 fffff880`0196f000 volsnap volsnap.sys Sat Nov 20 22:20:08 2010 (4CE792C8) fffff880`049c1000 fffff880`049ce000 vwifibus vwifibus.sys Tue Jul 14 12:07:21 2009 (4A5BCC39) fffff880`02d3b000 fffff880`02d51000 vwififlt vwififlt.sys Tue Jul 14 12:07:22 2009 (4A5BCC3A) fffff880`02d60000 fffff880`02d7b000 wanarp wanarp.sys Sat Nov 20 23:52:36 2010 (4CE7A874) fffff880`015d0000 fffff880`015e0000 watchdog watchdog.sys Tue Jul 14 11:37:35 2009 (4A5BC53F) fffff880`00e24000 fffff880`00ec8000 Wdf01000 Wdf01000.sys Tue Jul 14 11:22:07 2009 (4A5BC19F) fffff880`00ec8000 fffff880`00ed7000 WDFLDR WDFLDR.SYS Tue Jul 14 11:19:54 2009 (4A5BC11A) fffff880`02d0c000 fffff880`02d15000 wfplwf wfplwf.sys Tue Jul 14 12:09:26 2009 (4A5BCCB6) fffff960`00020000 fffff960`00331000 win32k win32k.sys Wed Jan 05 19:55:38 2011 (4D2415EA) fffff880`0482d000 fffff880`04836000 wmiacpi wmiacpi.sys Tue Jul 14 11:31:02 2009 (4A5BC3B6) fffff880`00f2e000 fffff880`00f37000 WMILIB WMILIB.SYS Tue Jul 14 11:19:51 2009 (4A5BC117) Unloaded modules: fffff880`01680000 fffff880`0168e000 crashdmp.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0000E000 fffff880`0168e000 fffff880`0169a000 dump_pciidex Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0000C000 fffff880`0169a000 fffff880`016a5000 dump_msahci. Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0000B000 fffff880`016a5000 fffff880`016b8000 dump_dumpfve Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00013000
so I've just dicovered that HP8207_8307.sys is what makes my wireless mouse work
Try a different mouse and see what happens
this is my only mouse though, i could try borrowing one from a friend or something, but for now i'll just use the touchpad
Forget about that. Disable the wireless mouse and use the trackpad and see what happens
i just got a blue screen, you want me to do another dump & health report?