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Windows 7: Driver_irql_not_less_or_equal (iastor.sys)

18 Mar 2011   #11
boweasel

Windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by Jonathan_King View Post
Extract the Kaspersky TDSS Killer tool onto a USB drive, and then use your Windows DVD to boot the laptop. Select "repair my computer", and open a command prompt. Enter the path of the tdsskiller.exe
file, and press enter. Let it clean out anything it finds.
For some reason I did not think that a USB drive was accessible from the repair console. So I've learned something. But at any rate, when I go to the path on the flash drive and type tdsskiller.exe I get the following msg:

The subsystem needed to support the image type is not present

I even tried copying the exe file to the windows directory and running it from there, but I got the same msg.


My System SpecsSystem Spec
.
18 Mar 2011   #12
Jonathan_King

Windows 7 Professional x64
 
 

Are you using a 32-bit or a 64-bit Windows DVD? If 32-bit, download the 64-bit Windows Repair Disc ISO and try using that instead.

System Repair Disc - Create
My System SpecsSystem Spec
18 Mar 2011   #13
boweasel

Windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by Jonathan_King View Post
Are you using a 32-bit or a 64-bit Windows DVD? If 32-bit, download the 64-bit Windows Repair Disc ISO and try using that instead.
Don't know how I can tell - it's an iso disk I created about a year ago for someone else. I simply made 2 copies and gave them one. The guy whose PC is having the problem did find a Dell Reinstallation DVD - 64 bit - Home Premium. I'll give that a try.

I also notice that the time seems to be constantly off by an hour or 2 or 3 every time I go into the BIOS.
My System SpecsSystem Spec
.

18 Mar 2011   #14
Jonathan_King

Windows 7 Professional x64
 
 

Is it ahead or behind?
My System SpecsSystem Spec
18 Mar 2011   #15
boweasel

Windows 7 home premium 64 bit
 
 

This last time it was 3 hours ahead
My System SpecsSystem Spec
18 Mar 2011   #16
boweasel

Windows 7 home premium 64 bit
 
 

Got the same msg when trying to run TDSSKiller
The subsystem needed to support the image type is not present
using the 64 bit Dell DVD

And I typed in Time on the recovery prompt and got 21:30 instead of 18:30 (we are in Eastern Time).

I have to go out for the evening - will check back in about 4 - 5 hours
My System SpecsSystem Spec
18 Mar 2011   #17
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Can't you use System Restore and restore to a point before the problem started?

-- Doesn't affect documents, files. Only Programs, Drivers, etc...
My System SpecsSystem Spec
18 Mar 2011   #18
boweasel

Windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by DeanP View Post
Can't you use System Restore and restore to a point before the problem started?
System restore now gives an error, no matter what restore point I choose.
My System SpecsSystem Spec
18 Mar 2011   #19
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

My System SpecsSystem Spec
19 Mar 2011   #20
boweasel

Windows 7 home premium 64 bit
 
 

Have initiated BIOS change to ATA (as per the Dell article), and also downloaded the Intel Matrix Storage Driver (using my old reliable Window XP PC - a quality OS - why didn't they just leave well enough alone?) onto a USB drive, but when I put the flash drive into the Windows 7 laptop, and boot that PC using the Dell Windows 7 64 bit disk, and get to the command prompt, and type in R130119 (the driver previously downloaded).....whew....

I get the same old msg:
The subsystem needed to support the image type is not present


Later today I will click on the Load Drivers option from the CD boot and see if I can get it to work that way...

My System SpecsSystem Spec
Reply

 Driver_irql_not_less_or_equal (iastor.sys)




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