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Windows 7: BSOD lately please help!

21 Mar 2011   #11
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Hi beans,

Can you fill out your system details in the "My System Specs" drop box in the lower left corner of any of your posts.
This will make it much easier for anyone trying to help you, they won't have to go back to the first post and read through that long list.

For posting the information like CPUZ tabs, enter 'Snipping tool' in the >Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
How to Post a Screenshot in Seven Forums
This will let everyone see the information without having to download it, makes it easier.

Attachment 144752Attachment 144753
Your Micro ATX motherboard BIOS is very limited in adjusting RAM settings and no memory controller voltage adjustment is possible. We can check a few things.


Go to your BIOS and tell us what the CPU and RAM voltages are?

Even one error during memtest86+ indicates a problem. We need to find the culprit.

When you run memtest86+ you are looking for bad RAM cards, bad motherboard slots, so you need to follow the testing procedure in the tutorial.
Sometimes errors from these tests can be corrected by adjusting the settings.
RAM - Test with Memtest86+




Have you been checking your temperatures?

UseReal Temp, and check the CPU temps when at idle, under load and/or testing.
You won't be able to run Real Temp when running memtest86+.
Let us know the minimum and maximum temps you get at idle and when the computer is maxed out, example: during games.

Let us know if you have any questions.





My System SpecsSystem Spec
.
21 Mar 2011   #12
beans

Microsoft Windows 7 Ultimate (x64) (Build 7600)
 
 

Hey Dave,

Thank you for the reply. I am actually about to head into work, but I will do what I can right now. I put in my system specs like you said and I will go into the BIOS later when I get home from work. I did run Memtest a few days ago when Captain Jack Sparrow told me to and when I woke up the next day it was on pass 15 with only 1 error from pass 14. I didn't know what to do or how to get that information on here for you to see, but let me know what I have to do and I will do it. I am not great with computers so please bare with me lol. I have been on the computer for a few hours now, but not played any games yet. Here is the temperatures from my computer after a few hours though. Hope this helps, will update later with CPU and RAM voltages. Thanks again for all your help and please let me know what else I need to do!

Attachment 144777

Update: Just got home and got into my BIOS. Wasn't really sure how to find the numbers that you wanted, but I wrote down the only ones I could see.

Under the (M.I.T) tab I got:
CPU Frequency 2.60Ghz (200 x 13)
Memory Frequency (Mhz) 800
Normal CPU Vcore 1.28750V

Under the PC Health Status tab I got:
V Core 1.268V
DDR18V 1.936V
+3.3V 3.328V
+12V 11.858V

If these are not what you are looking for, please let me know where I need to go to find the correct ones. Hope this helps!
My System SpecsSystem Spec
22 Mar 2011   #13
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Go to this link and follow the tutorial.

RAM - Test with Memtest86+

You are looking for a bad motherboard memory slot and/or bad RAM card.
The tutorial explains how to do it.

With your motherboard BIOS there are not a lot of adjustment that can be changed.
The above method will tell you if the motherboard or RAM cards are causing these BSoDs, if they come up clean then you can move to the next step.
My System SpecsSystem Spec
.

23 Mar 2011   #14
beans

Microsoft Windows 7 Ultimate (x64) (Build 7600)
 
 

Hey Dave,

I ran Memtest for about 2 days straight doing the procedures that you gave to me. I have determined that the errors were caused by one of my RAM sticks. Where do I go from here? And is this the reason for my BSOD? Thanks again for all the help!
My System SpecsSystem Spec
24 Mar 2011   #15
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Bad RAM can cause BSoDs, I would get this relaced, hopefully it will stop the crashes.

A-Data should replace them.

A-Data Warranty Information:


Quote:
4.Duration of Warranty
(1)DRAM Module:
ADATA brand:
All ADATA module series bought after 2005/7/1 are covered by a lifetime warranty.


Check at where you bought the computer or parts.

You can also try to contact A-Data directly.
My System SpecsSystem Spec
24 Mar 2011   #16
beans

Microsoft Windows 7 Ultimate (x64) (Build 7600)
 
 

Thank you Dave for ALL your help! Much appreciated and I will work to get that fixed ASAP. Will post update for you to let you know how everything went. Thanks again!
My System SpecsSystem Spec
24 Mar 2011   #17
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

You're welcome.

Let us know your progress, good or not good.
My System SpecsSystem Spec
20 Apr 2011   #18
beans

Microsoft Windows 7 Ultimate (x64) (Build 7600)
 
 

Hey Dave,

I'm posting an update. I received my new RAM card and ran memtest while I was at work for 12 passes with no errors. Everything was going fine until today, I got a BSOD while watching a Youtube video. Where do I go from here?
My System SpecsSystem Spec
21 Apr 2011   #19
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Run memtest86+ again, over night, with both RAM cards installed.
If it passes, go to the steps below.
If it has errors, follow the steps in the tutorial.

Let us know the results.

Next step, Run the Prime95 torture test.
CPU - Stress Test with Prime95
Prime95 Torture test
If memtest86+ passes then run Prime95 torture test.
First open Real Temp to monitor CPU temperatures, don't go over 77 degC.
Open Prime95 and stop the test if it has auto started, in Advanced tab select 'Round off checking', in the Options tab select 'Torture Test...', in the window that opens select 'Blend', after 'Number of torture test threads to run' enter 2, then click OK to start the test.

Let us know the results.

Then D/L and run Western Digital Lifeguard

Let us know how it goes.
My System SpecsSystem Spec
Reply

 BSOD lately please help!




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