app hang b1 error

fanfa · 22 Mar 2011

The memtest has run for 4/5 hours without errors. Now i will try the link you have posted.

I don't rember i have installed any particular program apart the SP1 (can be this update thath cause the problem?)

Anak · 22 Mar 2011

I don't think so, most problems with SP1 so far have been with installation.

But to rule out any system integrity problems, run this after your done with the BSOD report. SFC /SCANNOW Command - System File Checker

fanfa · 22 Mar 2011

I've followed the guide and attach the result.

Then i've execute the command sfc /scannow and the result was "impossible to repair some damaged found file". I attach also the CBS.log

Anak · 22 Mar 2011

Try running the SCF /scannow at least two more times.

Follow the instructions in the blue note box in Option Two.

Meanwhile I 'll look over those files.

fanfa · 22 Mar 2011

I've run three times (I forgot to write) and i don't have any old restore point (the oldest is 6 march, but the problem is started before)

Anak · 22 Mar 2011

So far I found:

Code:

AcroRd32.exe_cb87fba80c6d9771fd62c1d1db77f74e21944_0bdd2bd0

It is a honest Adobe file, but has been known to masquerade as a trojan.

Please run Free ESET Online Antivirus Scanner If it finds anything follow the prompts for removal.

fanfa · 22 Mar 2011

i've scanned the system with Free ESET Online Antivirus Scanner but it doesn't find anything

Anak · 22 Mar 2011

I don't know what to say, except I'm out of ideas.

Every time you scan for malware you come up empty, but when I check your dump files 90% of what I see in your CLSID's are related to malware, trojans, viruses, keyloggers, foistware, etc. Your Hosts file is a mess.

I did look at the dump files that are in Italian, but I do not read or speak that language. so I can not make a determination with those.

The easiest way out of your predicament that I can see is to do a clean restore with a good image or clone you may have thought of making before this hit or this: Repair Install

fanfa · 24 Mar 2011

Thanks for your help, as soon as possible i will try with repair install.

EDIT:

I have installed SP1 on windows7, but i have the CD without SP1. Can i do repair install? Otherwise how can i do? Can i uninstall SP1 and do a repair installation (i have the version of MSDNAA gratis from my university)?

Anak · 24 Mar 2011

fanfa said:

Thanks for your help, as soon as possible i will try with repair install.

EDIT:

I have installed SP1 on windows7, but i have the CD without SP1. Can i do repair install? Otherwise how can i do?

Your welcome.

Good question, in going over the repair install page it looks confusing to say the least, especially after SP1 is installed.

Before you go any further let me ask over on our other help page to see if we can get a clarification.
We should receive an answer today.