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Windows 7: Blue Screen of Death - Laptop

20 Mar 2011   #11
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Do you have ZoneAlarm installed on your system?
Code:
Event[62]:
  Log Name: System
  Source: Schannel
  Date: 2011-03-19T23:16:31.144
  Event ID: 36888
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Home-PC
  Description: 
The following fatal alert was generated: 10. The internal error state is 10.
Install Service Pack 1, please: Learn how to install Windows 7 Service Pack 1 (SP1)

Update nVidia Graphics - NVIDIA DRIVERS 266.58 WHQL
Code:
nvlddmkm.sys  06/08/2010  15:09PM



My System SpecsSystem Spec
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20 Mar 2011   #12
BWpunisher

Windows 7 x64
 
 

ZoneAlarm? Um...not that I am aware of. I just restored my system to exactly how it was when I bought it. Everything on it is what Asus put on it. I downloades SP1 so I will get on installing that.
My System SpecsSystem Spec
20 Mar 2011   #13
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

ZoneAlarm = Firewall, AntiVirus, AntiSpyware

If you do not have ZoneAlarm installed, what AV/Firewall do you currently have?
My System SpecsSystem Spec
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20 Mar 2011   #14
BWpunisher

Windows 7 x64
 
 

The laptop came with Trend Micro Internet Security. As for the firewall, I think just windows firewall.
My System SpecsSystem Spec
20 Mar 2011   #15
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Remove TrendMicro by using this removal tool - How to uninstall my Trend Micro program using the Trend Micro Diagnostic Toolkit

Replace with MSE, please: http://www.microsoft.com/security_essentials/

If problem still persists, enable Verifier: Driver Verifier - Enable and Disable
Get a few BSODs from Verifier and then post a new JCGriff Report: https://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
20 Mar 2011   #16
BWpunisher

Windows 7 x64
 
 

Alright, thank you. I am currently installing SP1.
My System SpecsSystem Spec
20 Mar 2011   #17
BWpunisher

Windows 7 x64
 
 

Well I have been on my laptop doing various things for a while now and have not had that BSOD again. I think I can safely say (and hopefully it won't come back to bite me) that my issue is fixed! Thank you very much for the help. But I did run into some issues installing SP1. It got about 3/4 through and it was stuck for about an hour.

No error happened, nothing. I just did a system restore to before I ran the installation. I installed the actual installation file frome Microsoft btw.
My System SpecsSystem Spec
21 Mar 2011   #18
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Glad I could help and I am pleased to hear that the BSOD is gone. If you are having problems installing SP1 - then you can just leave it alone for now.
My System SpecsSystem Spec
07 Apr 2011   #19
BWpunisher

Windows 7 x64
 
 
More BSOD's

I am getting BSOD's on a regular basis again. It's starting to piss me off. I don't think it's a hardware issue as everything works fine and the blue screens of death are random. I can go days without getting one and other days it happens very often. There is the rare time that it gets a BSOD in safe mode.

So can anyone help me please?

BTW I can't get a minidump because apparently it FAILS to do one. On the BSOD it says it is intiailizing it and then it either gets stuck at that part, or it fails and restarts. So I did a jcgriff. WTF is up with my laptop?

Thanks in advance.

P.S I don't think "ZoneAlarm" has to do with this, since I got rid of Trend Micro as far as I know, and my only antivirus type programs are Windows Defender and Windows Security Essientials.
My System SpecsSystem Spec
07 Apr 2011   #20
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hi there,

First install the driver for NVIDIA stereo controller. If you can't find the drivers then remove the device from the system.

Code:
USB\VID_0955&PID_7002\6&E436737&0&5    The drivers for this device are not installed.
Run Hardware Diagnostic to rule out that problem Hardware Diagnostic | Captain Debugger

Hope this helps,
Captain
My System SpecsSystem Spec
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