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Windows 7: computer crash - BSOD, please help

20 Mar 2011   #1
Tinna

Windows 7 Ultimate x64
 
 
computer crash - BSOD, please help

Hi, I've been having some problems with my computer lately, it keeps rashing and I can't figure out where the problem is.

I have Windows 7 Ultimate x64 (Service Pack 1), it was installed a couple of months ago after I formated my disk. I had XP before and I had similar problems (BSOD's).

Information about my computer:
- AMD Athlon(tm) 64 X2 Dual Core Processor 4400+ 2,30 GHz
- The disk is about 10 months old, 3 months ago I bought additional 1GB RAM - both the disk and memory have been checked multiple times, no errors shown during the check.

I don't know what causes my computer to crash, it has happend while I was watching a movie, while using Mozilla and even when I wasn't using the computer at all.. Any help would be greatly appreciated!

Attached are the required files.

Thank you


My System SpecsSystem Spec
.
20 Mar 2011   #2
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

information   Information

ASACPI.sys the 2005 version is a huge cause of BSOD's
Please visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 8th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).

information   Information
Please update your AMD Radeon display driver
==> http://support.amd.com/us/gpudownload/Pages/index.aspx
Code:
atikmdag.sys        fffff880`04007000    fffff880`04577000    0x00570000    0x4b739a02    11/02/2010 09:47:46

warning   Warning

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
You can use MagicDisc as an alternative.

Code:
ASACPI.sys        fffff880`04b1c000    fffff880`04b24000    0x00008000    0x42476c4c    28/03/2005 06:30:36
Code:
sptd.sys        fffff880`00ecd000    fffff880`00ff3000    0x00126000    0x4ad24632    12/10/2009 00:55:14
Remove any Asus system tuners such as PC Probe, these tend to create BSODs
Code:
AsIO.sys        fffff880`03c17000    fffff880`03c1d000    0x00006000    0x4a768bb4    03/08/2009 11:03:16                
AsUpIO.sys        fffff880`03c11000    fffff880`03c17000    0x00006000    0x4a515fb2    06/07/2009 06:21:38
My System SpecsSystem Spec
20 Mar 2011   #3
Wallonn7

Windows 7 Ultimate x64 SP1
 
 

Hi and welcome to SF!
I ask that you wait a bit until a BSOD
Team member will present a light to your problem. Good luck and may your stay here is very satisfying!
My System SpecsSystem Spec
.

20 Mar 2011   #4
Tinna

Windows 7 Ultimate x64
 
 

Thank you, I did all of the above, hope it will fix my problem
My System SpecsSystem Spec
20 Mar 2011   #5
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by Tinna View Post
Thank you, I did all of the above, hope it will fix my problem
Upload any new dumps if BSODs continue to occur
My System SpecsSystem Spec
20 Mar 2011   #6
Wallonn7

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by Tinna View Post
Thank you, I did all of the above, hope it will fix my problem
Did fix it?! Let us know when you're ready!
My System SpecsSystem Spec
23 Mar 2011   #7
Tinna

Windows 7 Ultimate x64
 
 

It's been 3 days and no crashes so far ... Keep your fingers crossed
And again, thank you!
My System SpecsSystem Spec
23 Mar 2011   #8
Wallonn7

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by Tinna View Post
It's been 3 days and no crashes so far ... Keep your fingers crossed
And again, thank you!

Glad to hear it! I certainly keep my fingers crossed, you can count on it!
Keep under observation and if it stays as is, then the problem is solved. Keep us informed!
My System SpecsSystem Spec
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 computer crash - BSOD, please help




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