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Windows 7: BSOD, slow startup and shutdown

21 Mar 2011   #1

Windows 7 Home Premium x64
BSOD, slow startup and shutdown

Is Windows 7 . . .
- x86 (32-bit) or x64 ?
- the original installed OS on the system?
- an OEM or full retail version?
- What is the age of system (hardware)?
I don't know, I bought the machine on February
- What is the age of OS installation (have you re-installed the OS?)
Same as previous


I've googled a lot looking for a solution, tried everything that found on the way..

hardware.. (even ran 3D Mark 11 without problems)
drivers.. (used DriverFinder to update everything)
diagnostics from Alienware among others..

Can't find a fix for this!

At first, everything worked perfectly, suddenly a BSOD claiming BUGCODE_USB_DRIVER after installed a brand new Microsoft Wireless Mouse 4000. Unistalled the driver and got a new one and again, same thing so I stopped using that mouse..

Tried TuneUp app, CCleaner, etc.. every solution I found on the web for this problem.


Now, after a couple of days, the blue screen is only happening sometimes, not as often as before, but at least once a day, without warning the machine reboots itself.. no matter if I'm working on something or it's just on there doing nothing. Also, it started to take about 90 seconds on start up and around 30 to shutdown.

Please help me!

My System SpecsSystem Spec
21 Mar 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64

This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:

EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.

00000000`00000000 ??              ???

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000







EXCEPTION_RECORD:  fffff880032b0828 -- (.exr 0xfffff880032b0828)
ExceptionAddress: fffff880055e10a9 (usbehci!EHCI_sMode_PollEndpointSlot+0x0000000000000131)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

TRAP_FRAME:  fffff880032b08d0 -- (.trap 0xfffff880032b08d0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000010000001 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880055e10a9 rsp=fffff880032b0a60 rbp=fffffa800a1e36a0
 r8=00000000744c535f  r9=fffff88007d37200 r10=0bad00390bad0000
r11=fffffa800b0334f0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
fffff880`055e10a9 498b442418      mov     rax,qword ptr [r12+18h] ds:8040:00000000`00000018=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002cd1ffe to fffff80002cda610

fffff880`032af908 fffff800`02cd1ffe : fffff800`02fa6000 fffff880`01328000 fffff880`032b0080 fffff800`02d062a0 : nt!KeBugCheck
fffff880`032af910 fffff800`02d05f6d : fffff800`02ee1a10 fffff800`02e1dc78 fffff800`02c5a000 fffff880`032b0828 : nt!KiKernelCalloutExceptionHandler+0xe
fffff880`032af940 fffff800`02d04d45 : fffff800`02e210fc fffff880`032af9b8 fffff880`032b0828 fffff800`02c5a000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`032af970 fffff800`02d15dc1 : fffff880`032b0828 fffff880`032b0080 fffff880`00000000 00000000`00000000 : nt!RtlDispatchException+0x415
fffff880`032b0050 fffff800`02cd9cc2 : fffff880`032b0828 00000000`00000000 fffff880`032b08d0 fffff880`07d37200 : nt!KiDispatchException+0x135
fffff880`032b06f0 fffff800`02cd85ca : fffffa80`0a1e21a0 00000000`4f444648 fffff880`068a3100 0bad0000`0bad0000 : nt!KiExceptionDispatch+0xc2
fffff880`032b08d0 fffff880`055e10a9 : 00000000`00000000 fffff880`07d37200 fffffa80`0a9d24e8 00000000`00000000 : nt!KiGeneralProtectionFault+0x10a
fffff880`032b0a60 fffff880`055e0ba4 : fffff880`07d37100 ffffffff`ffffff00 fffffa80`0a9d24e8 ffffffff`ffffff00 : usbehci!EHCI_sMode_PollEndpointSlot+0x131
fffff880`032b0af0 fffff880`055e5c01 : fffffa80`0a9d2258 fffffa80`0a1e21a0 fffffa80`05398040 00000000`00000000 : usbehci!EHCI_PollPerAsyEndpoint+0x84
fffff880`032b0b70 fffff880`05898e8b : 00000000`00000002 fffffa80`0a1e21a0 00000000`00000000 00000000`00000050 : usbehci!EHCI_PollEndpoint+0x41
fffff880`032b0bb0 fffff880`0589d9d1 : 00000000`00000050 00000000`00000004 fffffa80`0a9d2010 fffffa80`0a1e2050 : USBPORT!MPf_PollEndpoint+0x9b
fffff880`032b0be0 fffff880`058a9077 : fffffa80`0a1e21a0 00000000`00000050 fffffa80`0000000e 00000000`00000000 : USBPORT!USBPORT_iSetGlobalEndpointStateTx+0x7c1
fffff880`032b0c40 fffff880`05899f89 : fffffa80`0a1e2050 00000000`00000000 fffffa80`0a1e2a02 fffffa80`0a1e2a18 : USBPORT!USBPORT_Core_UsbHcIntDpc_Worker+0x1c3
fffff880`032b0ca0 fffff800`02ce5b1c : fffff880`03288180 fffffa80`0a1e2a18 fffffa80`0a1e2a30 00000000`00000000 : USBPORT!USBPORT_Xdpc_Worker+0x1d9
fffff880`032b0cd0 fffff800`02cd236a : fffff880`03288180 fffff880`032930c0 00000000`00000000 fffff880`05899db0 : nt!KiRetireDpcList+0x1bc
fffff880`032b0d80 00000000`00000000 : fffff880`032b1000 fffff880`032ab000 fffff880`032b0d40 00000000`00000000 : nt!KiIdleLoop+0x5a


fffff880`055e10a9 498b442418      mov     rax,qword ptr [r12+18h]


SYMBOL_NAME:  usbehci!EHCI_sMode_PollEndpointSlot+131

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: usbehci

IMAGE_NAME:  usbehci.sys


FAILURE_BUCKET_ID:  X64_0x1E_0_VRF_usbehci!EHCI_sMode_PollEndpointSlot+131

BUCKET_ID:  X64_0x1E_0_VRF_usbehci!EHCI_sMode_PollEndpointSlot+131

Followup: MachineOwner
usbehci.sys seems to be blamed for the crash, this is a core 'generic' driver. It's either not properly compatible with your system, or another driver is interfering with it.

rimmpx64.sys - (Ricoh Memory Card Reader driver) the memory card reader driver on your system is outdated, and there is apparently no proper windows 7 driver available for it.

There is also 3 other drivers associated with this device, they are all pre windows 7 and not compatible with the system.
If this is a desktop you should be able to simply uninstall it in the device manager, shut down the computer unplug the device from the motherboard and remove it from the equation.
A replacement can be found on just about any computer parts website for around 20 bucks if you simply can't live without it.

I'm pretty confident this is the cause of your crash as this device would interfere with the generic system miniport driver. So it adds up.

Driver dump follows for reference.
fffff800`00bd4000 fffff800`00bde000   kdcom    kdcom.dll    Mon Jul 13 20:31:07 2009 (4A5BDFDB)
fffff800`02c11000 fffff800`02c5a000   hal      hal.dll      Sat Nov 20 07:00:25 2010 (4CE7C669)
fffff800`02c5a000 fffff800`03244000   nt       ntkrnlmp.exe Sat Nov 20 03:30:02 2010 (4CE7951A)
fffff880`00c09000 fffff880`00c58000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 07:03:51 2010 (4CE7C737)
fffff880`00c58000 fffff880`00c6c000   PSHED    PSHED.dll    Mon Jul 13 20:32:23 2009 (4A5BE027)
fffff880`00c6c000 fffff880`00cca000   CLFS     CLFS.SYS     Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`00cca000 fffff880`00d8a000   CI       CI.dll       Sat Nov 20 07:12:36 2010 (4CE7C944)
fffff880`00d8a000 fffff880`00de6000   volmgrx  volmgrx.sys  Sat Nov 20 03:20:43 2010 (4CE792EB)
fffff880`00e00000 fffff880`00e3a000   aswMonFlt aswMonFlt.sys Wed Feb 23 08:55:04 2011 (4D651FC8)
fffff880`00e3b000 fffff880`00edf000   Wdf01000 Wdf01000.sys Mon Jul 13 18:22:07 2009 (4A5BC19F)
fffff880`00edf000 fffff880`00eee000   WDFLDR   WDFLDR.SYS   Mon Jul 13 18:19:54 2009 (4A5BC11A)
fffff880`00eee000 fffff880`00f45000   ACPI     ACPI.sys     Sat Nov 20 03:19:16 2010 (4CE79294)
fffff880`00f45000 fffff880`00f4e000   WMILIB   WMILIB.SYS   Mon Jul 13 18:19:51 2009 (4A5BC117)
fffff880`00f4e000 fffff880`00f58000   msisadrv msisadrv.sys Mon Jul 13 18:19:26 2009 (4A5BC0FE)
fffff880`00f58000 fffff880`00f8b000   pci      pci.sys      Sat Nov 20 03:19:11 2010 (4CE7928F)
fffff880`00f8b000 fffff880`00f98000   vdrvroot vdrvroot.sys Mon Jul 13 19:01:31 2009 (4A5BCADB)
fffff880`00f98000 fffff880`00fad000   partmgr  partmgr.sys  Sat Nov 20 03:20:00 2010 (4CE792C0)
fffff880`00fad000 fffff880`00fb6000   compbatt compbatt.sys Mon Jul 13 18:31:02 2009 (4A5BC3B6)
fffff880`00fb6000 fffff880`00fc2000   BATTC    BATTC.SYS    Mon Jul 13 18:31:01 2009 (4A5BC3B5)
fffff880`00fc2000 fffff880`00fd7000   volmgr   volmgr.sys   Sat Nov 20 03:19:28 2010 (4CE792A0)
fffff880`00fd7000 fffff880`00ff1000   mountmgr mountmgr.sys Sat Nov 20 03:19:21 2010 (4CE79299)
fffff880`01017000 fffff880`0116b000   iaStor   iaStor.sys   Sat Nov 06 02:44:52 2010 (4CD50774)
fffff880`0116b000 fffff880`01174000   atapi    atapi.sys    Mon Jul 13 18:19:47 2009 (4A5BC113)
fffff880`01174000 fffff880`0119e000   ataport  ataport.SYS  Sat Nov 20 03:19:15 2010 (4CE79293)
fffff880`0119e000 fffff880`011a9000   msahci   msahci.sys   Sat Nov 20 04:33:58 2010 (4CE7A416)
fffff880`011a9000 fffff880`011b9000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 18:19:48 2009 (4A5BC114)
fffff880`011b9000 fffff880`011c4000   amdxata  amdxata.sys  Fri Mar 19 11:18:18 2010 (4BA3A3CA)
fffff880`011c4000 fffff880`011f1280   usbvideo usbvideo.sys Sat Nov 20 04:44:34 2010 (4CE7A692)
fffff880`01200000 fffff880`01272000   cng      cng.sys      Sat Nov 20 04:08:45 2010 (4CE79E2D)
fffff880`01272000 fffff880`012f2000   aswSnx   aswSnx.SYS   Wed Feb 23 08:56:59 2011 (4D65203B)
fffff880`012ff000 fffff880`0134b000   fltmgr   fltmgr.sys   Sat Nov 20 03:19:24 2010 (4CE7929C)
fffff880`0134b000 fffff880`0135f000   fileinfo fileinfo.sys Mon Jul 13 18:34:25 2009 (4A5BC481)
fffff880`0135f000 fffff880`013bd000   msrpc    msrpc.sys    Sat Nov 20 03:21:56 2010 (4CE79334)
fffff880`013bd000 fffff880`01400000   ks       ks.sys       Sat Nov 20 04:33:23 2010 (4CE7A3F3)
fffff880`01400000 fffff880`01411000   pcw      pcw.sys      Mon Jul 13 18:19:27 2009 (4A5BC0FF)
fffff880`01411000 fffff880`0141b000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 18:19:45 2009 (4A5BC111)
fffff880`0143b000 fffff880`015de000   Ntfs     Ntfs.sys     Sat Nov 20 03:20:57 2010 (4CE792F9)
fffff880`015de000 fffff880`015f9000   ksecdd   ksecdd.sys   Sat Nov 20 03:21:15 2010 (4CE7930B)
fffff880`01600000 fffff880`0162b000   ksecpkg  ksecpkg.sys  Sat Nov 20 04:10:34 2010 (4CE79E9A)
fffff880`0162b000 fffff880`01670000   netbt    netbt.sys    Sat Nov 20 03:23:18 2010 (4CE79386)
fffff880`01670000 fffff880`01693000   luafv    luafv.sys    Mon Jul 13 18:26:13 2009 (4A5BC295)
fffff880`01695000 fffff880`01788000   ndis     ndis.sys     Sat Nov 20 03:23:30 2010 (4CE79392)
fffff880`01788000 fffff880`017e8000   NETIO    NETIO.SYS    Sat Nov 20 03:23:13 2010 (4CE79381)
fffff880`01800000 fffff880`01809000   hwpolicy hwpolicy.sys Sat Nov 20 03:18:54 2010 (4CE7927E)
fffff880`01809000 fffff880`01843000   fvevol   fvevol.sys   Sat Nov 20 03:24:06 2010 (4CE793B6)
fffff880`01843000 fffff880`01859000   disk     disk.sys     Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`01859000 fffff880`01889000   CLASSPNP CLASSPNP.SYS Sat Nov 20 03:19:23 2010 (4CE7929B)
fffff880`01889000 fffff880`01897000   monitor  monitor.sys  Mon Jul 13 18:38:52 2009 (4A5BC58C)
fffff880`01897000 fffff880`018a0000   rdprefmp rdprefmp.sys Mon Jul 13 19:16:35 2009 (4A5BCE63)
fffff880`018a0000 fffff880`018ab000   Msfs     Msfs.SYS     Mon Jul 13 18:19:47 2009 (4A5BC113)
fffff880`018ab000 fffff880`018bc000   Npfs     Npfs.SYS     Mon Jul 13 18:19:48 2009 (4A5BC114)
fffff880`018bc000 fffff880`018de000   tdx      tdx.sys      Sat Nov 20 03:21:54 2010 (4CE79332)
fffff880`018de000 fffff880`018eb000   TDI      TDI.SYS      Sat Nov 20 03:22:06 2010 (4CE7933E)
fffff880`018eb000 fffff880`018fb000   aswTdi   aswTdi.SYS   Wed Feb 23 08:55:51 2011 (4D651FF7)
fffff880`018fd000 fffff880`01b01000   tcpip    tcpip.sys    Sat Nov 20 03:25:52 2010 (4CE79420)
fffff880`01b01000 fffff880`01b4b000   fwpkclnt fwpkclnt.sys Sat Nov 20 03:21:37 2010 (4CE79321)
fffff880`01b4b000 fffff880`01b59000   ioatdma  ioatdma.sys  Tue Jul 14 06:37:04 2009 (4A5C6DE0)
fffff880`01b59000 fffff880`01ba5000   volsnap  volsnap.sys  Sat Nov 20 03:20:08 2010 (4CE792C8)
fffff880`01ba5000 fffff880`01bad000   spldr    spldr.sys    Mon May 11 11:56:27 2009 (4A0858BB)
fffff880`01bad000 fffff880`01be7000   rdyboost rdyboost.sys Sat Nov 20 03:43:10 2010 (4CE7982E)
fffff880`01be7000 fffff880`01bf9000   mup      mup.sys      Mon Jul 13 18:23:45 2009 (4A5BC201)
fffff880`02e00000 fffff880`02e0f000   netbios  netbios.sys  Mon Jul 13 19:09:26 2009 (4A5BCCB6)
fffff880`02e0f000 fffff880`02e2a000   wanarp   wanarp.sys   Sat Nov 20 04:52:36 2010 (4CE7A874)
fffff880`02e2a000 fffff880`02e3e000   termdd   termdd.sys   Sat Nov 20 05:03:40 2010 (4CE7AB0C)
fffff880`02e3e000 fffff880`02e8f000   rdbss    rdbss.sys    Sat Nov 20 03:27:51 2010 (4CE79497)
fffff880`02e8f000 fffff880`02e9b000   nsiproxy nsiproxy.sys Mon Jul 13 18:21:02 2009 (4A5BC15E)
fffff880`02e9b000 fffff880`02ea6000   mssmbios mssmbios.sys Mon Jul 13 18:31:10 2009 (4A5BC3BE)
fffff880`02ea6000 fffff880`02eb5000   discache discache.sys Mon Jul 13 18:37:18 2009 (4A5BC52E)
fffff880`02eb5000 fffff880`02ed3000   dfsc     dfsc.sys     Sat Nov 20 03:26:31 2010 (4CE79447)
fffff880`02ed3000 fffff880`02ee4000   blbdrive blbdrive.sys Mon Jul 13 18:35:59 2009 (4A5BC4DF)
fffff880`02ee4000 fffff880`02ef2000   crashdmp crashdmp.sys Mon Jul 13 19:01:01 2009 (4A5BCABD)
fffff880`02ef6000 fffff880`02f7f000   afd      afd.sys      Sat Nov 20 03:23:27 2010 (4CE7938F)
fffff880`02f7f000 fffff880`02f89000   aswRdr   aswRdr.SYS   Wed Feb 23 08:55:11 2011 (4D651FCF)
fffff880`02f89000 fffff880`02f92000   wfplwf   wfplwf.sys   Mon Jul 13 19:09:26 2009 (4A5BCCB6)
fffff880`02f92000 fffff880`02fb8000   pacer    pacer.sys    Sat Nov 20 04:52:18 2010 (4CE7A862)
fffff880`02fb8000 fffff880`02fce000   vwififlt vwififlt.sys Mon Jul 13 19:07:22 2009 (4A5BCC3A)
fffff880`02fce000 fffff880`02ff3000   dnelwf64 dnelwf64.sys Sat Dec 04 09:11:07 2010 (4CFA5A0B)
fffff880`03a77000 fffff880`03a98000   WudfPf   WudfPf.sys   Sat Nov 20 04:42:44 2010 (4CE7A624)
fffff880`03a98000 fffff880`03a99a80   MSPQM    MSPQM.sys    Mon Jul 13 19:00:17 2009 (4A5BCA91)
fffff880`03a9a000 fffff880`03ad3000   facap    facap.sys    Wed Sep 24 21:34:31 2008 (48DAF8B7)
fffff880`03ad3000 fffff880`03ae3d00   STREAM   STREAM.SYS   Mon Jul 13 19:06:18 2009 (4A5BCBFA)
fffff880`03ae4000 fffff880`03af9000   lltdio   lltdio.sys   Mon Jul 13 19:08:50 2009 (4A5BCC92)
fffff880`03af9000 fffff880`03b4c000   nwifi    nwifi.sys    Mon Jul 13 19:07:23 2009 (4A5BCC3B)
fffff880`03b4c000 fffff880`03b5f000   ndisuio  ndisuio.sys  Sat Nov 20 04:50:08 2010 (4CE7A7E0)
fffff880`03b5f000 fffff880`03b77000   rspndr   rspndr.sys   Mon Jul 13 19:08:50 2009 (4A5BCC92)
fffff880`03b77000 fffff880`03b78c00   MSPCLOCK MSPCLOCK.sys Mon Jul 13 19:00:17 2009 (4A5BCA91)
fffff880`03b79000 fffff880`03c00000   btwaudio btwaudio.sys Mon Jul 19 16:43:27 2010 (4C44C6FF)
fffff880`04200000 fffff880`04209000   RDPCDD   RDPCDD.sys   Mon Jul 13 19:16:34 2009 (4A5BCE62)
fffff880`04209000 fffff880`04212000   rdpencdd rdpencdd.sys Mon Jul 13 19:16:34 2009 (4A5BCE62)
fffff880`04212000 fffff880`04366000   dump_iaStor dump_iaStor.sys Sat Nov 06 02:44:52 2010 (4CD50774)
fffff880`04366000 fffff880`04379000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 18:21:51 2009 (4A5BC18F)
fffff880`0437e000 fffff880`043a8000   cdrom    cdrom.sys    Sat Nov 20 03:19:20 2010 (4CE79298)
fffff880`043a8000 fffff880`043b1000   Null     Null.SYS     Mon Jul 13 18:19:37 2009 (4A5BC109)
fffff880`043b1000 fffff880`043b8000   Beep     Beep.SYS     Mon Jul 13 19:00:13 2009 (4A5BCA8D)
fffff880`043b8000 fffff880`043c6000   vga      vga.sys      Mon Jul 13 18:38:47 2009 (4A5BC587)
fffff880`043c6000 fffff880`043eb000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 18:38:51 2009 (4A5BC58B)
fffff880`043eb000 fffff880`043fb000   watchdog watchdog.sys Mon Jul 13 18:37:35 2009 (4A5BC53F)
fffff880`04a0c000 fffff880`04a57000   aswSP    aswSP.SYS    Wed Feb 23 08:57:02 2011 (4D65203E)
fffff880`04a57000 fffff880`04a7d000   tunnel   tunnel.sys   Sat Nov 20 04:51:50 2010 (4CE7A846)
fffff880`04a7d000 fffff880`04a86000   wmiacpi  wmiacpi.sys  Mon Jul 13 18:31:02 2009 (4A5BC3B6)
fffff880`04a86000 fffff880`04ad4000   atikmpag atikmpag.sys Wed Jan 26 16:13:33 2011 (4D409C8D)
fffff880`04ad4000 fffff880`04bc8000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 03:50:50 2010 (4CE799FA)
fffff880`04bc8000 fffff880`04be2000   rassstp  rassstp.sys  Mon Jul 13 19:10:25 2009 (4A5BCCF1)
fffff880`04be2000 fffff880`04bf4000   umbus    umbus.sys    Sat Nov 20 04:44:37 2010 (4CE7A695)
fffff880`04c00000 fffff880`04c21000   raspptp  raspptp.sys  Sat Nov 20 04:52:31 2010 (4CE7A86F)
fffff880`04c21000 fffff880`04c2a000   aswFsBlk aswFsBlk.SYS Wed Feb 23 08:54:56 2011 (4D651FC0)
fffff880`04c2c000 fffff880`05528000   atikmdag atikmdag.sys Wed Jan 26 16:48:28 2011 (4D40A4BC)
fffff880`05528000 fffff880`0556e000   dxgmms1  dxgmms1.sys  Sat Nov 20 03:49:53 2010 (4CE799C1)
fffff880`0556e000 fffff880`05592000   HDAudBus HDAudBus.sys Sat Nov 20 04:43:42 2010 (4CE7A65E)
fffff880`05592000 fffff880`055db000   e1k62x64 e1k62x64.sys Thu Dec 10 11:37:53 2009 (4B2131F1)
fffff880`055db000 fffff880`055ec000   usbehci  usbehci.sys  Sat Nov 20 04:43:54 2010 (4CE7A66A)
fffff880`055ec000 fffff880`055fe000   circlass circlass.sys Mon Jul 13 19:06:34 2009 (4A5BCC0A)
fffff880`05800000 fffff880`05816000   AgileVpn AgileVpn.sys Mon Jul 13 19:10:24 2009 (4A5BCCF0)
fffff880`05816000 fffff880`0583a000   rasl2tp  rasl2tp.sys  Sat Nov 20 04:52:34 2010 (4CE7A872)
fffff880`0583a000 fffff880`05846000   ndistapi ndistapi.sys Mon Jul 13 19:10:00 2009 (4A5BCCD8)
fffff880`05846000 fffff880`05875000   ndiswan  ndiswan.sys  Sat Nov 20 04:52:32 2010 (4CE7A870)
fffff880`05875000 fffff880`05890000   raspppoe raspppoe.sys Mon Jul 13 19:10:17 2009 (4A5BCCE9)
fffff880`05897000 fffff880`058ed000   USBPORT  USBPORT.SYS  Sat Nov 20 04:44:00 2010 (4CE7A670)
fffff880`058ed000 fffff880`05949000   itecir   itecir.sys   Mon Mar 09 03:58:47 2009 (49B4DA47)
fffff880`05949000 fffff880`05967000   i8042prt i8042prt.sys Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`05967000 fffff880`059b8000   SynTP    SynTP.sys    Thu Oct 22 20:20:19 2009 (4AE104D3)
fffff880`059b8000 fffff880`059c7000   mouclass mouclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116)
fffff880`059c7000 fffff880`059d6000   Acceler  Acceler.sys  Mon Nov 23 15:55:13 2009 (4B0B04C1)
fffff880`059d6000 fffff880`059ec000   intelppm intelppm.sys Mon Jul 13 18:19:25 2009 (4A5BC0FD)
fffff880`059ec000 fffff880`059fc000   CompositeBus CompositeBus.sys Sat Nov 20 04:33:17 2010 (4CE7A3ED)
fffff880`05e00000 fffff880`05e17000   rimspx64 rimspx64.sys Mon Mar 03 03:19:03 2008 (47CBC287)
fffff880`05e17000 fffff880`05e6e000   rixdpx64 rixdpx64.sys Fri Jul 27 05:45:50 2007 (46A9CCDE)
fffff880`05e6e000 fffff880`05e72500   CmBatt   CmBatt.sys   Mon Jul 13 18:31:03 2009 (4A5BC3B7)
fffff880`05e73000 fffff880`05e74480   swenum   swenum.sys   Mon Jul 13 19:00:18 2009 (4A5BCA92)
fffff880`05e7b000 fffff880`0616a000   bcmwl664 bcmwl664.sys Mon Mar 22 22:08:39 2010 (4BA830B7)
fffff880`0616a000 fffff880`06177000   vwifibus vwifibus.sys Mon Jul 13 19:07:21 2009 (4A5BCC39)
fffff880`06177000 fffff880`061b5000   1394ohci 1394ohci.sys Sat Nov 20 04:44:56 2010 (4CE7A6A8)
fffff880`061b5000 fffff880`061d5000   sdbus    sdbus.sys    Sat Nov 20 03:37:42 2010 (4CE796E6)
fffff880`061d5000 fffff880`061eb000   rimmpx64 rimmpx64.sys Fri Oct 03 01:39:15 2008 (48E5BE13)
fffff880`061eb000 fffff880`061fa000   kbdclass kbdclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116)
fffff880`061fa000 fffff880`061fbf00   USBD     USBD.SYS     Mon Jul 13 19:06:23 2009 (4A5BCBFF)
fffff880`06200000 fffff880`0621d000   usbccgp  usbccgp.sys  Sat Nov 20 04:44:03 2010 (4CE7A673)
fffff880`06220000 fffff880`0627a000   usbhub   usbhub.sys   Sat Nov 20 04:44:30 2010 (4CE7A68E)
fffff880`0627a000 fffff880`0628f000   NDProxy  NDProxy.SYS  Sat Nov 20 04:52:20 2010 (4CE7A864)
fffff880`0628f000 fffff880`062b2000   AtiHdmi  AtiHdmi.sys  Thu May 06 04:20:39 2010 (4BE289E7)
fffff880`062b2000 fffff880`062ef000   portcls  portcls.sys  Mon Jul 13 19:06:27 2009 (4A5BCC03)
fffff880`062ef000 fffff880`06311000   drmk     drmk.sys     Mon Jul 13 20:01:25 2009 (4A5BD8E5)
fffff880`06311000 fffff880`06316200   ksthunk  ksthunk.sys  Mon Jul 13 19:00:19 2009 (4A5BCA93)
fffff880`06317000 fffff880`06396000   stwrt64  stwrt64.sys  Wed Dec 02 22:37:59 2009 (4B1740A7)
fffff880`06396000 fffff880`063a7000   hidir    hidir.sys    Mon Jul 13 19:06:23 2009 (4A5BCBFF)
fffff880`063a7000 fffff880`063c0000   HIDCLASS HIDCLASS.SYS Sat Nov 20 04:43:49 2010 (4CE7A665)
fffff880`063c0000 fffff880`063c8080   HIDPARSE HIDPARSE.SYS Mon Jul 13 19:06:17 2009 (4A5BCBF9)
fffff880`063c9000 fffff880`063d7000   kbdhid   kbdhid.sys   Sat Nov 20 04:33:25 2010 (4CE7A3F5)
fffff880`063d7000 fffff880`063e4000   mouhid   mouhid.sys   Mon Jul 13 19:00:20 2009 (4A5BCA94)
fffff880`063e4000 fffff880`063f2000   hidusb   hidusb.sys   Sat Nov 20 04:43:49 2010 (4CE7A665)
fffff880`063f2000 fffff880`063fe000   Dxapi    Dxapi.sys    Mon Jul 13 18:38:28 2009 (4A5BC574)
fffff880`07818000 fffff880`078e1000   HTTP     HTTP.sys     Sat Nov 20 03:24:30 2010 (4CE793CE)
fffff880`078e1000 fffff880`078ff000   bowser   bowser.sys   Mon Jul 13 18:23:50 2009 (4A5BC206)
fffff880`078ff000 fffff880`07917000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:08:25 2009 (4A5BCC79)
fffff880`07917000 fffff880`07944000   mrxsmb   mrxsmb.sys   Sat Nov 20 03:27:41 2010 (4CE7948D)
fffff880`07944000 fffff880`07991000   mrxsmb10 mrxsmb10.sys Sat Nov 20 03:26:53 2010 (4CE7945D)
fffff880`07991000 fffff880`079b5000   mrxsmb20 mrxsmb20.sys Sat Nov 20 03:26:47 2010 (4CE79457)
fffff880`07e00000 fffff880`07e7d000   btwavdt  btwavdt.sys  Mon Jul 19 16:42:27 2010 (4C44C6C3)
fffff880`07ee1000 fffff880`07f87000   peauth   peauth.sys   Mon Jul 13 20:01:19 2009 (4A5BD8DF)
fffff880`07f87000 fffff880`07f92000   secdrv   secdrv.SYS   Wed Sep 13 08:18:38 2006 (4508052E)
fffff880`07f92000 fffff880`07ffd000   srv2     srv2.sys     Sat Nov 20 03:27:43 2010 (4CE7948F)
fffff880`08000000 fffff880`0808c000   bthport  bthport.sys  Sat Nov 20 04:44:51 2010 (4CE7A6A3)
fffff880`0808c000 fffff880`080bd000   srvnet   srvnet.sys   Sat Nov 20 03:27:20 2010 (4CE79478)
fffff880`080bd000 fffff880`080cf000   tcpipreg tcpipreg.sys Sat Nov 20 04:51:48 2010 (4CE7A844)
fffff880`080e4000 fffff880`0836d000   btwampfl btwampfl.sys Mon Jul 12 20:41:18 2010 (4C3BC43E)
fffff880`0836d000 fffff880`08385000   BTHUSB   BTHUSB.sys   Sat Nov 20 04:44:33 2010 (4CE7A691)
fffff880`08385000 fffff880`083b1000   rfcomm   rfcomm.sys   Mon Jul 13 19:06:56 2009 (4A5BCC20)
fffff880`083b1000 fffff880`083c1000   BthEnum  BthEnum.sys  Mon Jul 13 19:06:52 2009 (4A5BCC1C)
fffff880`083c1000 fffff880`083e1000   bthpan   bthpan.sys   Mon Jul 13 19:07:00 2009 (4A5BCC24)
fffff880`083e1000 fffff880`083ef000   btwl2cap btwl2cap.sys Mon Mar 01 20:25:23 2010 (4B8C7713)
fffff880`08600000 fffff880`08636000   fastfat  fastfat.SYS  Mon Jul 13 18:23:28 2009 (4A5BC1F0)
fffff880`08636000 fffff880`0863f000   BCM42RLY BCM42RLY.sys Mon Mar 22 21:58:28 2010 (4BA82E54)
fffff880`086b3000 fffff880`0874c000   srv      srv.sys      Sat Nov 20 03:28:05 2010 (4CE794A5)
fffff880`0874c000 fffff880`0874fa00   btwrchid btwrchid.sys Mon Jul 19 16:43:43 2010 (4C44C70F)
fffff880`08750000 fffff880`08758000   TuneUpUtilitiesDriver64 TuneUpUtilitiesDriver64.sys Thu Sep 17 06:54:52 2009 (4AB2238C)
fffff880`08758000 fffff880`087e5000   CVPNDRVA CVPNDRVA.sys Tue Mar 23 14:16:37 2010 (4BA91395)
fffff960`00000000 fffff960`00311000   win32k   win32k.sys   unavailable (00000000)
fffff960`00520000 fffff960`0052a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff960`006e0000 fffff960`00707000   cdd      cdd.dll      unavailable (00000000)
fffff960`008b0000 fffff960`00911000   ATMFD    ATMFD.DLL    unavailable (00000000)

Unloaded modules:
fffff880`0863f000 fffff880`086b0000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`01889000 fffff880`01897000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`04217000 fffff880`0436b000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00154000
fffff880`0436b000 fffff880`0437e000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
My System SpecsSystem Spec
21 Mar 2011   #3

Windows 7 Home Premium x64

Thank you so much for answering!!!

What if it's a laptop? is there a workaround?
It's an Alienware m15x

I really appreciate your help :) my first smile in days
My System SpecsSystem Spec

21 Mar 2011   #4

Microsoft Community Contributor Award Recipient

Windows 7 x64

You can disable the device in the device manager, that may not be enough to fix your problem though, it's the only thing I can come up with that isn't overly complicated.
My System SpecsSystem Spec
21 Mar 2011   #5

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7

You can update the Ricoh Card Driver, here - Drivers and Downloads

Please uninstall TuneUp Utilites. Windows 7 does not require a TuneUp Utility to speed up the system - in fact, using it in Win 7 causes crashes (BSOD, freezes), system instability, performance drops, etc...
My System SpecsSystem Spec
21 Mar 2011   #6

Microsoft Community Contributor Award Recipient

Windows 7 x64

Dean to the rescue.
My System SpecsSystem Spec
22 Mar 2011   #7

Windows 7 Home Premium x64

Guys, you're the best!!

Actually, I did that. I found it weird TuneUp kept bugging me to disable some stuff that I required for work. Also, as Dean mentioned, I started to notice some unusual crashes that weren't there before and even slower system.

Btw, I work as QA Engineer, doing manual and performance testing.. I'm good as Dev MCPD certified but as it's obvious, I suck in hardware stuff!

Maguscreed, I uninstalled/deleted the drivers you mentioned and let Windows do whatever it wants, if it continues to crash, I planned to follow your advice on disabling.

Dean, thanks for the information and the link! I'll look for the driver there and hopefully, come back with good news an a bottle of champagne for you guys :) unless you prefer something else.

Thanks again!!
My System SpecsSystem Spec
22 Mar 2011   #8

Windows 7 Home Premium x64

Ok.. I'm back

I've installed the driver and about half an hour after I got BSOD..


this time, and it took more than 5 minutes to startup this time.

My System SpecsSystem Spec
22 Mar 2011   #9

Windows 10 Pro x64, Arch Linux

Quote   Quote: Originally Posted by Tery View Post
Ok.. I'm back

I've installed the driver and about half an hour after I got BSOD..


this time, and it took more than 5 minutes to startup this time.

Upload the latest dump files
My System SpecsSystem Spec
22 Mar 2011   #10

Windows 7 Home Premium x64

There you go, thanks!
My System SpecsSystem Spec

 BSOD, slow startup and shutdown

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