Computer shuts down


  1. Posts : 2
    Windows 7 Professional 32-bit
       #1

    Computer shuts down


    Sometimes when I put my my computer to sleep, it goes to sleep normally but then it just shuts down. I then start it up and when the homescreen loads it says that Windows has recovered from and unexpected problem. I read in some other threads that people have to post the Minidump.zip to here it is.
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

       Information
    Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
    You can use MagicDisc as an alternative.
    Code:
    sptd.sys        0x8a895000    0x8a988000    0x000f3000    0x4ad245ea    12/10/2009 00:54:02
    The driver below looks suspicious, run a scan of Malwarebytes
    Code:
    abob5lhq.SYS        0x9343c000    0x93475000    0x00039000    0x4a5cf4c9    15/07/2009 01:12:41
    If BSODs continue to occur enable driver verifier and upload the latest dumps which are created
    Driver Verifier - Enable and Disable
      My Computer


  3. Posts : 878
    Windows 7 Ultimate x64 SP1
       #3

    LooNiE said:
    Sometimes when I put my my computer to sleep, it goes to sleep normally but then it just shuts down. I then start it up and when the homescreen loads it says that Windows has recovered from and unexpected problem. I read in some other threads that people have to post the Minidump.zip to here it is.
    Hi and welcome to SF!
    Is SP1 installed? If so, take a look at Windows 7 Sleep Mode Issues After SP1 Is Deployed
      My Computer


  4. Posts : 2
    Windows 7 Professional 32-bit
    Thread Starter
       #4

    Hey guys, thanks for your help. I'm just running the malware software, it's finding a few errors , hope that solves the issue. If it persists, I shall come back and ask you guys again. Thanks for the quick responses!
      My Computer


  5. Posts : 878
    Windows 7 Ultimate x64 SP1
       #5

    LooNiE said:
    Hey guys, thanks for your help. I'm just running the malware software, it's finding a few errors , hope that solves the issue. If it persists, I shall come back and ask you guys again. Thanks for the quick responses!
    You're welcome! :) And do not hesitate to return if needed!
      My Computer


 

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