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Windows 7: BSOD 0x0000001e

25 Mar 2011   #41
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Try running Driver Verifier: Driver Verifier - Enable and Disable


My System SpecsSystem Spec
.
25 Mar 2011   #42
P1raten

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by DeanP View Post
Try running Driver Verifier: Driver Verifier - Enable and Disable
Already have it enabled.
My System SpecsSystem Spec
25 Mar 2011   #43
Jonathan_King

Windows 7 Professional x64
 
 

Hello there,

The Verifier_Enabled dumps point to atdcm64a.sys, which seems to be a part of ATI Catalyst. Please uninstall anything ATI-related (graphics drivers notwithstanding). If you can't figure out what to remove, remove it all, and then install the Driver Only from here: ATI Radeon

After everything has been removed, reboot if necessary, and then go to C:\ATI\Support\11-2_vista64_win7_64_dd\Bin64. Does that directory exist still? If so, do you see atdcm64a.sys?

Do the same for C:\Program Files\ATI\CIM\Bin64.

...Summary of the dumps:
Code:

Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Fri Mar 25 12:51:42.916 2011 (UTC - 4:00)
System Uptime: 0 days 0:02:00.586
*** WARNING: Unable to verify timestamp for atdcm64a.sys
*** ERROR: Module load completed but symbols could not be loaded for atdcm64a.sys
Probably caused by : atdcm64a.sys ( atdcm64a+2432 )
BUGCHECK_STR:  0xc9_20e
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  AtiSetup.exe
FAILURE_BUCKET_ID:  X64_0xc9_20e_VRF_atdcm64a+2432
SystemProductName = System Product Name
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Fri Mar 25 12:49:02.973 2011 (UTC - 4:00)
System Uptime: 0 days 1:05:36.628
*** WARNING: Unable to verify timestamp for atdcm64a.sys
*** ERROR: Module load completed but symbols could not be loaded for atdcm64a.sys
Probably caused by : atdcm64a.sys ( atdcm64a+2432 )
BUGCHECK_STR:  0xc9_20e
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  AtiSetup.exe
FAILURE_BUCKET_ID:  X64_0xc9_20e_VRF_atdcm64a+2432
SystemProductName = System Product Name
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
.

25 Mar 2011   #44
P1raten

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by Jonathan_King View Post
Hello there,

The Verifier_Enabled dumps point to atdcm64a.sys, which seems to be a part of ATI Catalyst. Please uninstall anything ATI-related (graphics drivers notwithstanding). If you can't figure out what to remove, remove it all, and then install the Driver Only from here: ATI Radeon

After everything has been removed, reboot if necessary, and then go to C:\ATI\Support\11-2_vista64_win7_64_dd\Bin64. Does that directory exist still? If so, do you see atdcm64a.sys?

Do the same for C:\Program Files\ATI\CIM\Bin64.

...Summary of the dumps:
Code:

Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Fri Mar 25 12:51:42.916 2011 (UTC - 4:00)
System Uptime: 0 days 0:02:00.586
*** WARNING: Unable to verify timestamp for atdcm64a.sys
*** ERROR: Module load completed but symbols could not be loaded for atdcm64a.sys
Probably caused by : atdcm64a.sys ( atdcm64a+2432 )
BUGCHECK_STR:  0xc9_20e
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  AtiSetup.exe
FAILURE_BUCKET_ID:  X64_0xc9_20e_VRF_atdcm64a+2432
SystemProductName = System Product Name
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Fri Mar 25 12:49:02.973 2011 (UTC - 4:00)
System Uptime: 0 days 1:05:36.628
*** WARNING: Unable to verify timestamp for atdcm64a.sys
*** ERROR: Module load completed but symbols could not be loaded for atdcm64a.sys
Probably caused by : atdcm64a.sys ( atdcm64a+2432 )
BUGCHECK_STR:  0xc9_20e
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  AtiSetup.exe
FAILURE_BUCKET_ID:  X64_0xc9_20e_VRF_atdcm64a+2432
SystemProductName = System Product Name
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
Uninstalled everything labeled ATI that I could find, restarted and Installed it again.

The directory still exists, and yes the atdcm64a.sys file still exists.
My System SpecsSystem Spec
25 Mar 2011   #45
Jonathan_King

Windows 7 Professional x64
 
 

I always save this as a last resort, but manually delete those drivers; that is the redneck way of preventing them from loading.
My System SpecsSystem Spec
26 Mar 2011   #46
P1raten

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by Jonathan_King View Post
I always save this as a last resort, but manually delete those drivers; that is the redneck way of preventing them from loading.
So, the whole ATI folder?
My System SpecsSystem Spec
26 Mar 2011   #47
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

No, just the driver in question.
My System SpecsSystem Spec
26 Mar 2011   #48
P1raten

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by mgorman87 View Post
No, just the driver in question.
atdcm64a.sys

then?
My System SpecsSystem Spec
26 Mar 2011   #49
Jonathan_King

Windows 7 Professional x64
 
 

Yep!
My System SpecsSystem Spec
26 Mar 2011   #50
P1raten

Windows 7 64bit
 
 

I've only come across 2 BSOD's today. Both were releated to a faulty driver in a software i installed. After uninstalling it the BSOD stopped.

Im not getting my hopes up though, cause one time i didnt have a BSOD for a week and then they just came out of nowhere.

I thank all of you for the time being and i will report back if anything happens.
My System SpecsSystem Spec
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