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Windows 7: Help me with this one...

22 Mar 2011   #1
Nano3

 
Help me with this one...

The HDD Crashed the other day - I replaced it with a new one... Installed a fresh W7...

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: c000021a
BCP1: FFFFF8A0037639F0
BCP2: 0000000000000000
BCP3: FFFFFFFFC0000001
BCP4: 0000000000100448
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\032011-26161-01.dmp
C:\Users\Marie\AppData\Local\Temp\WER-50996-0.sysdata.xml

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My System SpecsSystem Spec
.
22 Mar 2011   #2
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Please follow the standard bsod posting instructions, they are listed here
https://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
27 Mar 2011   #3
Nano3

 
Posting the rightway

Mod told meto post the right way... let me know if i followed directions carefuly, Thanks for your time!
My System SpecsSystem Spec
.

28 Mar 2011   #4
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

What types of issues are you having besides the one BSOD in your report?

Are you not running a genuine copy of Windows 7?
Code:
Event[33]:
  Log Name: Application
  Source: Microsoft-Windows-Security-SPP
  Date: 2011-03-26T11:49:58.000
  Event ID: 8208
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Marie-PC
  Description: 
Acquisition of genuine ticket failed (hr=0xC004C4A2) for template Id 66c92734-d682-4d71-983e-d6ec3f16059f
Event[34]:
  Log Name: Application
  Source: Microsoft-Windows-Security-SPP
  Date: 2011-03-26T11:49:58.000
  Event ID: 8209
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Marie-PC
  Description: 
Genuine state set to non-genuine (0x00000000) for application Id 55c92734-d682-4d71-983e-d6ec3f16059f
My System SpecsSystem Spec
29 Mar 2011   #5
Nano3

 
hmm

Wrong cd to get windows on that... okay, Now attempting to reinstall an official Windows 7 copy and the following is what i get...
My System SpecsSystem Spec
29 Mar 2011   #6
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Where did you get your copy of Windows from?
My System SpecsSystem Spec
30 Mar 2011   #7
Nano3

 

this official copy i got it from my schools academic software website. It's a site me and other students go to, to download different kinds of Microsoft products... it's a legit copy
My System SpecsSystem Spec
30 Mar 2011   #8
Nano3

 

Bump...
My System SpecsSystem Spec
30 Mar 2011   #9
Nano3

 

Just tried it again and got to the first windows updates... after i restart... the cpu crashes
My System SpecsSystem Spec
31 Mar 2011   #10
Nano3

 

I did some research online... Apparently Toshiba is known for 64 bit win 7 and it's infamous BSODs... Anyone care to give it a second look for me? before i resort to downgrading to win xp
My System SpecsSystem Spec
Reply

 Help me with this one...




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