random BOSD.


  1. Posts : 1
    Windows 7 Ultimate 32bit
       #1

    random BOSD.


    Three monthes ago, my system began to BSOD randomly. I reinstalled the Windows 7 system on Mar. 8. It works stable for several days and now it BSOD very day. Mainly it's when I using IE.

    Can anybody help me?

    Is Windows 7 . . .
    - x86 (32-bit) or x64 ? - x86
    - the original installed OS on the system? - No, i've reinstalled it. The system disk was formated.
    - an OEM or full retail version? - OEM

    - What is the age of system (hardware)? ~18 months on everything.

    - What is the age of OS installation (have you re-installed the OS?) ~15 days.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    johnqhu said:
    Three monthes ago, my system began to BSOD randomly. I reinstalled the Windows 7 system on Mar. 8. It works stable for several days and now it BSOD very day. Mainly it's when I using IE.

    Can anybody help me?

    Is Windows 7 . . .
    - x86 (32-bit) or x64 ? - x86
    - the original installed OS on the system? - No, i've reinstalled it. The system disk was formated.
    - an OEM or full retail version? - OEM

    - What is the age of system (hardware)? ~18 months on everything.

    - What is the age of OS installation (have you re-installed the OS?) ~15 days.

    Memory corruption probably caused by Kaspersky.


    I would run memtest to verify the memory and remove and replace Kaspersky with Microsoft Security Essentials


    Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.

    Boot from the CD, and leave it running for at least 5 or 6 passes.

    Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

    Test the sticks individually, and if you find a good one, test it in all slots.


    http://support.kaspersky.com/downloa...vremover10.zip

    http://www.microsoft.com/security_essentials/


    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\032411-15303-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
    Machine Name:
    Kernel base = 0x83c00000 PsLoadedModuleList = 0x83d4a850
    Debug session time: Thu Mar 24 01:48:43.053 2011 (GMT-4)
    System Uptime: 0 days 1:32:54.458
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .........................
    Loading User Symbols
    Loading unloaded module list
    .......
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    BAD_POOL_HEADER (19)
    The pool is already corrupt at the time of the current request.
    This may or may not be due to the caller.
    The internal pool links must be walked to figure out a possible cause of
    the problem, and then special pool applied to the suspect tags or the driver
    verifier to a suspect driver.
    Arguments:
    Arg1: 00000020, a pool block header size is corrupt.
    Arg2: e2367830, The pool entry we were looking for within the page.
    Arg3: e2367880, The next pool entry.
    Arg4: 0a0a083b, (reserved)
    
    Debugging Details:
    ------------------
    
    GetPointerFromAddress: unable to read from 83d6a718
    Unable to read MiSystemVaType memory at 83d4a1a0
    
    BUGCHECK_STR:  0x19_20
    
    POOL_ADDRESS: GetPointerFromAddress: unable to read from 83d6a718
    Unable to read MiSystemVaType memory at 83d4a1a0
     e2367830 
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  iexplore.exe
      My Computer


 

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