Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD During WoW only

24 Mar 2011   #1
crazy621

Windows 7 Premium 64-Bit
 
 
BSOD During WoW only

Recent computer build, somewhat computer savvy.

Haven't done anything new to my system but during WoW the past few days I have been getting BSOD. Here is what I get back for information.

Dump File : 032411-20529-01.dmp
Crash Time : 3/24/2011 1:18:00 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`04a2fd98
Parameter 3 : fffff880`03dd04d8
Parameter 4 : fffff880`03dcfd30
Caused By Driver : dxgmms1.sys
Caused By Address : dxgmms1.sys+14448
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\032411-20529-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 292,112


I have updated DirectX and all the drivers I could possibly find. It let's me play
WoW for a short period of time, and then randomly will quit. Any help would be greatly appreciated.


My System SpecsSystem Spec
.
24 Mar 2011   #2
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

My System SpecsSystem Spec
24 Mar 2011   #3
brady

 

If these BSODs seem random... meaning there were no driver/software/hardware updates prior to these BSODs... I would check the heat from the GPU... spray it out with canned air to help move the air around a bit.
My System SpecsSystem Spec
.

24 Mar 2011   #4
youllbelost

Dual Booting Windows 7 64-Bit Ultimate Edition and Fedora 16.
 
 

Hi crazy621,
Welcome to SF,

I play DoTA and got the same error due to erroneous drivers.

1.Even if you have updated your display drivers, try and reinstall them.
2. Revert back to a previous version..
3.My friend, unexpectedly, got this error from sound card drivers. Though you have them on board, try to reinstall them too.

Revert back here.
YBL
My System SpecsSystem Spec
24 Mar 2011   #5
crazy621

Windows 7 Premium 64-Bit
 
 

System is a fresh build I did about 3 months ago.

Windows 7 Premium 64-Bit - Purchased as an OEM Builders version

AMD Phenom II X4 955 Black Edition Deneb 3.2GHz Socket AM3

ASUS M4A79XTD EVO AM3 AMD 790X ATX AMD Motherboard

G.SKILL Ripjaws Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3

EVGA 01G-P3-1366-TR GeForce GTX 460 SE (Fermi) 1GB 256-bit G

Western Digital Caviar Black WD5002AALX 500GB 7200 RPM SATA 6.0Gb/s 3.5" Internal Hard Drive -Bare Drive

CORSAIR Enthusiast Series CMPSU-650TX 650W ATX12V

COOLER MASTER HAF 912
My System SpecsSystem Spec
24 Mar 2011   #6
crazy621

Windows 7 Premium 64-Bit
 
 

Thanks for the responses so far. The error seems to be coming from dxgmms1.sys every time.

It happens randomly in WoW... at first it happened when I was doing some PvP... then I did some updates and reinstalled some drivers and it left me play for a few hours and then BOOM happened as I was turning a corner in Durnholde Keep on my 66 Druid.

I'm at a loss. I'm somewhat computer savvy so this infuriates me as I cannot seem to fix it.
My System SpecsSystem Spec
24 Mar 2011   #7
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Have you run any system cleaners after you had the last BSOD and before you posted the report? There are no BSOD dump files in the report. The next time the system crashes, go to C:/minidump and upload that file here.

For time time being, you can run a stress test on your video card. Download a program like Speedfan to monitor your temps. If they start to get really high end the test.
Video Card - Stress Test with Furmark
My System SpecsSystem Spec
24 Mar 2011   #8
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by crazy621 View Post
Thanks for the responses so far. The error seems to be coming from dxgmms1.sys every time.

It happens randomly in WoW... at first it happened when I was doing some PvP... then I did some updates and reinstalled some drivers and it left me play for a few hours and then BOOM happened as I was turning a corner in Durnholde Keep on my 66 Druid.

I'm at a loss. I'm somewhat computer savvy so this infuriates me as I cannot seem to fix it.

No dmp files included in upload try this method.




To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
My System SpecsSystem Spec
24 Mar 2011   #9
youllbelost

Dual Booting Windows 7 64-Bit Ultimate Edition and Fedora 16.
 
 

Quote   Quote: Originally Posted by brady View Post
If these BSODs seem random... meaning there were no driver/software/hardware updates prior to these BSODs... I would check the heat from the GPU... spray it out with canned air to help move the air around a bit.
Yeah, Spot On..!
This works as a last resort, if this happens on other games also.

YBL
My System SpecsSystem Spec
24 Mar 2011   #10
crazy621

Windows 7 Premium 64-Bit
 
 

I made the changes recommended but for some reason I am not even able to see my Windows folder at the moment and when I search for the minidump folder, it comes up showing no reports inside it.

Any suggestions there? I have loaded WoW up in an attempt to make it BSOD again to get a fresh new report to copy. ALSO if you look at my first post, you will see that I had copied and pasted the codes and parameters from my last BSOD.

Let me know if those will help or if you still need more.
My System SpecsSystem Spec
Reply

 BSOD During WoW only




Thread Tools



Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:43.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App