Strange BSoD


  1. Posts : 346
    Windows 7 Pro X64
       #1

    Strange BSoD


    I was trying to run a video on netflix streaming, but firefox was not playing the audio. So I started IE9 and the audio ran, but after a few min I got a BSoD.

    I hope I have everything I need posted in the attachment :)

    ps: it is win 7 pro X64 with CPU installed December and mobo January
      My Computer


  2. Posts : 5,705
    Win7 x64 + x86
       #2

    If you're overclocking, please return the system to normal values while we troubleshoot. If there's a problem with the overclock it'll show as a hardware problem until the system is returned to stock values - so stopping the overclock is the way to troubleshoot these issues (and prevent having to replace hardware unnecessarily)

    According to the MSINFO32 report you've had a bunch of video errors (STOP 0x117), followed by a couple of hardware errors (STOP 0x124) and then one error that may be related to your networking (a STOP 0x3B). The analysis of the last error shows a video driver issue, and no firm evidence of a networking error.

    I also see that you have Alcohol 52% installed. It has a driver that's known to cause BSOD's (sptd.sys). Please uninstall Alcohol 52% and then use this free tool to remove the offending driver: DuplexSecure - FAQ - Remove 64 bit sptd.sys

    Then please update your networking driver (it's a part of your nForce chipset drivers) from here: NVIDIA DRIVERS 15.53 WHQL
    Next, please update your video drivers from the nVidia website here: NVIDIA DRIVERS 266.58 WHQL

    Then, please follow the steps at this link to troubleshoot your video card (the STOP 0x117 issue is very similar to the STOP 0x116 error - so the troubleshooting is the same): STOP 0x116: VIDEO_TDR_ERROR troubleshooting

    Next, please do the following:
    OLDER DRIVERS PRESENT IN THE DUMP FILES
    - Please update these drivers from the device manufacturer's website - or uninstall/remove them from your system. Reference links included below.
    - DO NOT use Windows Update or the Update Drivers function of Device Manager.
    - Please feel free to post back about any drivers that you are having difficulty locating.
    - Windows Update exceptions may be noted below for Windows drivers:
    Code:
    
    sptd.sys          Tue Aug 24 02:13:12 2010 (4C7362F8)
    vmbus.sys         Sat Nov 20 04:57:29 2010 (4CE79B89)
    winhv.sys         Sat Nov 20 04:20:02 2010 (4CE792C2)
    L8042Kbd.sys      Tue Aug 24 13:23:11 2010 (4C73FFFF)
    nvm62x64.sys      Fri Oct 17 17:01:06 2008 (48F8FD12)
    aovbrs38.SYS      Sat Jul 17 06:58:04 2010 (4C418CBC)
    LHidFilt.Sys      Tue Aug 24 13:21:36 2010 (4C73FFA0)
    LMouFilt.Sys      Tue Aug 24 13:21:43 2010 (4C73FFA7)
    LUsbFilt.Sys      Tue Aug 24 13:21:47 2010 (4C73FFAB)
    ladfDHP2amd64.sys Fri Sep 24 13:06:44 2010 (4C9CDAA4)
    DefragFS.SYS      Tue Dec 15 05:18:19 2009 (4B27626B)
    SbieDrv.sys       Sun Oct 17 18:42:23 2010 (4CBB7BCF)
    ladfSBVMamd64.sys Fri Sep 24 15:13:10 2010 (4C9CF846)
    cpuz135_x64.sys   Tue Nov 09 08:33:36 2010 (4CD94DB0)
    avgrkx64.sys      Mon Sep 06 20:49:37 2010 (4C858C21)
    AVGIDSEH.Sys      Mon Sep 13 18:46:38 2010 (4C8EA9CE)
    

    http://www.carrona.org/dvrref.html#sptd.sys
    http://www.carrona.org/dvrref.html#vmbus.sys
    http://www.carrona.org/dvrref.html#winhv.sys
    http://www.carrona.org/dvrref.html#L8042Kbd.sys
    http://www.carrona.org/dvrref.html#nvm62x64.sys
    http://www.carrona.org/dvrref.html#LHidFilt.Sys
    http://www.carrona.org/dvrref.html#LMouFilt.Sys
    http://www.carrona.org/dvrref.html#LUsbFilt.Sys
    http://www.carrona.org/dvrref.html#DefragFS.SYS
    http://www.carrona.org/dvrref.html#SbieDrv.sys
    http://www.carrona.org/dvrref.html#cpuz135_x64.sys
    http://www.carrona.org/dvrref.html#avgrkx64.sys
    http://www.carrona.org/dvrref.html#AVGIDSEH.Sys
    BSOD BUGCHECK SUMMARY
    Code:
    
    Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
    Debug session time: Fri Mar 25 02:17:33.249 2011 (UTC - 4:00)
    System Uptime: 0 days 13:50:36.952
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+c1f1 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  iexplore.exe
    FAILURE_BUCKET_ID:  X64_0x3B_nt!_??_::FNODOBFM::_string_+c1f1
    Bugcheck code 0000003B
    Arguments 00000000`c0000005 fffff800`0306f734 fffff880`089df630 00000000`00000000
    BiosVersion = V1.2
    BiosReleaseDate = 01/20/2010
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
    Debug session time: Tue Mar 22 12:44:09.875 2011 (UTC - 4:00)
    System Uptime: 0 days 0:00:07.578
    Probably caused by : hardware
    BUGCHECK_STR:  0x124_AuthenticAMD
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV
    Bugcheck code 00000124
    Arguments 00000000`00000000 fffffa80`046c28f8 00000000`00000000 00000000`00000000
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
    Debug session time: Thu Mar 10 12:24:53.828 2011 (UTC - 4:00)
    System Uptime: 0 days 0:00:06.578
    Probably caused by : hardware
    BUGCHECK_STR:  0x124_AuthenticAMD
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV
    Bugcheck code 00000124
    Arguments 00000000`00000000 fffffa80`045a28f8 00000000`00000000 00000000`00000000
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
    Debug session time: Sat Feb 19 02:11:04.828 2011 (UTC - 4:00)
    System Uptime: 0 days 0:00:08.843
    Probably caused by : hardware
    BUGCHECK_STR:  0x124_AuthenticAMD
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV
    Bugcheck code 00000124
    Arguments 00000000`00000000 fffffa80`04d8d8f8 00000000`00000000 00000000`00000000
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      
      
      My Computer


  3. Posts : 346
    Windows 7 Pro X64
    Thread Starter
       #3

    If it is a video card driver error I think that happened because I did not uninstall my old drivers before I updated. I know I should have.

    As for the other steps I will do them in the morning...although I will need to find a new program to mount an iso to a virtual drive.
      My Computer


  4. Posts : 11,840
    64-bit Windows 8.1 Pro
       #4

    MagicISO will do nicely, and I dont believe it uses sptd.sys...
      My Computer


 

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