New
#1
Black screen at start up, can't access drives
Hi. I tried reading the forums, but I didn't quite get information on the exact problem I have. When I boot (I use Windows 7 Home Premium 64 bits) I initially got an error message that said I needed the .NET Framework version 2.05 or above in order to use a program called Soluto, I click accept and the computer takes me to the user logon screen. After I enter my password I get a black screen, so I started troubleshooting.
I first tried running on safe mode, and I got the black screen again, so I tried ctrl-alt-del to see if I could open the task manager. I was successful. From there I managed to run explorer.exe as a new task.
At this point I can see all my files using the search bar on the start menu by writing their addresses (as in d:/randomfolder/example.jpg) but I can't open them by clicking on them, nor can I run any application that is pinned to the task bar by clicking on them because I get different errors (such as visual c++ runtime error r6034 and a comment saying something along the lines of "incompatible shell") and I get mixed results from the task manager. However, I can open regedit.exe from the task manager, although I did not use it at all. All of this happens even after I tried a clean boot
I know the hard drive works because I dual boot Ubuntu 10.04 on this machine and I can open the files on my C: drive from there. So I just decided to copy every file in the drive and try other options.
My fist choice was to go to a restore point using the tools in my laptop, but my computer couldn't find any, I then tried to use my backup partition to wipe the C: drive and reinstall windows 7 with factory settings, and the computer couldn't find the drive.
I'm at a loss as to what the problem could be exactly, and I'm not knowledgeable enough to try to solve the problem via the task manager/registry editor. I would appreciate any help that would lead to having windows 7 running as intended. Right now my best guess would be to back up every partition in my hard drive, then wipe everything out and start from scratch, but there must be a better way. Any thoughts?
Thanks in advance.
Update: I managed to open firefox through the task manager and I can browse the web with it, but when I try to download anything it gets cancelled. I tried downloding the executable on the BSOD thread, but I don't even have the option to run it
Last edited by pantabulosin; 26 Mar 2011 at 01:35. Reason: Added more information