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Windows 7: BDOSs' 15 min into game(s)

26 Mar 2011   #1

Windows 7 Ultimate x64
BDOSs' 15 min into game(s)

I am receiving frequent BDOSs' in every game (eg Crysis, Crysis 2, Metro 2033 etc.), after 15 min or so. Windows dumped the files in a directory. i have zipped them and attached them. can any analyst help me with this.

Thanks in advance


My System SpecsSystem Spec
27 Mar 2011   #2
Microsoft MVP


Please provide this info for a more thorough evaluation of your issues:

Please remove ZoneAlarm, restart the Windows Firewall, and test to see if that fixes the problems. Here's a free removal tool to ensure that you get all remnants of ZoneAlarm (direct download link):

The BSOD blames a component of the Windows video sub-system (dxgmms1.sys). So, I'd first suggest checking your video card to make sure it's clean of dust, that it's fan is running, and that it has good airflow getting to it. Then I'd do the following (in this order):
- uninstall the current nVidia video drivers from Control Panel...Programs...Uninstall a program.
If they aren't there, then uninstall the Display Adapter in Device Manager
- download and install the latest version of the appropriate Windows 7 64 bit video driver from here: Drivers - Download NVIDIA Drivers
- test for further BSOD's

- Please update these drivers from the device manufacturer's website - or uninstall/remove them from your system. Reference links are included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Please feel free to post back about any drivers that you are having difficulty locating.
- Windows Update exceptions may be noted below for Windows drivers:

nvstor.sys        Wed May 20 02:45:37 2009 (4A13A711)
nvstor64.sys      Tue Aug 04 20:31:07 2009 (4A78D2CB)
amdxata.sys       Tue May 19 13:56:59 2009 (4A12F2EB)
vsdatant.sys      Sun Oct 11 01:37:27 2009 (4AD16F17)
nvmf6264.sys      Wed Nov 11 18:16:48 2009 (4AFB45E0)
nvhda64v.sys      Thu Nov 11 18:10:36 2010 (4CDC77EC)
dump_nvstor64.sys Tue Aug 04 20:31:07 2009 (4A78D2CB)

Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Mar 26 03:06:41.847 2011 (UTC - 4:00)
System Uptime: 0 days 0:24:12.346
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+2b )
FAILURE_BUCKET_ID:  X64_0x7E_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+2b
Bugcheck code 1000007E
Arguments ffffffff`c0000005 fffff880`0fe20cf7 fffff880`03bb96a8 fffff880`03bb8f00
BiosVersion = V1.1
BiosReleaseDate = 09/05/2008
CPUID:        "Intel(R) Core(TM)2 Quad  CPU   Q9550  @ 2.83GHz"
MaxSpeed:     2830
CurrentSpeed: 2833
My System SpecsSystem Spec
28 Mar 2011   #3

Windows 7 Ultimate x64

thanks a lot for coming through, i'll follow the above steps and le you know if it works fine
My System SpecsSystem Spec


 BDOSs' 15 min into game(s)

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