Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: "Windows Explorer Has Stopped Working"

26 Mar 2011   #1
HDM

Windows 7 Ultimate x64 (SP1)
 
 
"Windows Explorer Has Stopped Working"

Hi all,

You can get my problem by reading the thread name. Why does this keep happening?

Sometimes happens when I try to run a specific mkv file & sometimes when going into a folder.

By running CCleaner, I can play the mkv file.

But this just keeps happening over & over. Now I have to run CCleaner & Use De-Fragmentation 3-4 times a day.

I was wondering if there was a solution to this problem.

Thanks in advance!

HDM


My System SpecsSystem Spec
.
26 Mar 2011   #2
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

hi there
first thing to do is:

Perform a SFC Scan (System File Check)

1. Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow

2. Type the following command, sfc /scannow and then press ENTER:

(A message will appear stating that 'The system scan will begin'. Be patient because the scan may take some time)

3. If any files require a replace SFC will replace them. You may be asked to insert your Windows 7 DVD for this process to continue

4. If everything is okay you should, after the scan, see the following message "Windows resource protection did not find any integrity violations"

5. After the scan has completed, close the command prompt window, restart the computer. (TIP repeat scan 3 times)

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7 >>> How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
My System SpecsSystem Spec
26 Mar 2011   #3
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

second thing to try is downloading ShellExView v1.65 - Shell Extensions Manager

Download here for Windows 7 64 BIT >>> http://www.nirsoft.net/utils/shexview-x64.zip

Quote:
Disable/Enable Shell Extensions

The ShellExView utility allows you to disable and enable the shell extensions components on your system. In order to disable or enable a shell extension item, select the desired item, and from the File menu (or from the pop-up menu) select the appropriate option - "Enable Selected Items" or "Disable Selected Items".
Here's 2 examples of useful things that you can do with this feature:
Context Menu: Some applications, like WinZip, CuteFTP, and others, add some items to the context menu when you right-click on a file in explorer window. If you disable the appropriate shell extension, you won't get these additional menu items.
In order to locate the desired shell extension item:
Sort the extensions list by the "Type" column and look at all "Context Menu" items.
Search the application that creates the menu you want to disable. The icon near each item can help to locate the desired shell extension.
Shell Folder: When you enter into some special folders like "History" and "Temporary Internet Files", you don't see the real file system, but the a virtual folder that the shell extension create for you. If you want to watch the real file system inside "History" or "Temporary Internet Files", you can disable the appropriate shell extension items.

Quote:
Description

Shell Extensions are in-process COM objects which extends the abilities of Windows operating system. Most shell extensions are automatically installed by the operating system, but there are also many other applications that install additional shell extension components. For example: If you install WinZip on your computer, you'll see a special WinZip menu when you right-click on a Zip file. This menu is created by adding a shell extension to the system.
The ShellExView utility displays the details of shell extensions installed on your computer, and allows you to easily disable and enable each shell extension.
**Please read this at the following link >>>Right-click is slow or weird behavior caused by context menu handlers link >>> Right-click is slow or weird behavior caused by context menu handlers


Quote:
Error message "Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience"

These problems are caused by a bad context menu handler. A context menu handler is a shell extension handler that adds commands to an existing context menu (Example: cut, copy, paste, print, Scan with Norton etc). A poorly coded context menu handler may be causing any of the above symptoms. As context menu handlers can be added in different areas (file class, folder, allfilesystemobjects, HKCR\* registry keys), it's a difficult task for an end-user to pinpoint which shell extension is causing the problem.
Quote:
Effective usage of ShellExView to resolve right-click problems

Download ShellExView (from nirsoft.net) and run it. It will scan the registry for all the shell extensions. Once the scan is over and the list is displayed, you need to spot the context menu handlers. Sort the results using "Type", so that the context menu handlers are displayed together.

The rule is to disable non-Microsoft context menu handlers *one-by-one* and verify if the problem is solved. If disabling one does not solve the problem, undo the disabled item and disable the next non-Microsoft handler. Do the same until the problem is solved and finally identify the culprit. Scroll right to see the Company Name column in ShellExView.
My System SpecsSystem Spec
.

26 Mar 2011   #4
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

also it may be worth deleting your temp files manually (using windows run)

on the keyboard use this method press winkey + r type %temp% press enter select all files right click and click delete. some files will not be able to delete (see snap shot)
My System SpecsSystem Spec
26 Mar 2011   #5
HDM

Windows 7 Ultimate x64 (SP1)
 
 

Hi Brian

First of all, thank you very much for the help you have given. I'm really speechless! Could anyone be more kind?!

And I'm in between the process now, I will let you know how it turns out.

Cheers!
HDM
My System SpecsSystem Spec
26 Mar 2011   #6
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

that's ok
please read everything so you understand the program its easy to use after a couple of times using, its solved explorer problems for me crashes/restarts some programs just don't work with explorer to well in the context menu on the desktop/files.
My System SpecsSystem Spec
26 Mar 2011   #7
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

here is another good program that everyone should have in there toolbox! for looking at your start-up programs

Autoruns for Windows v10.06 >>> http://download.sysinternals.com/Files/Autoruns.zip

Autoruns for Windows

there is also a sysinternals suite of diagnostic programs >>>

http://download.sysinternals.com/Fil...rnalsSuite.zip

Sysinternals Suite

Quote:
Introduction Autoruns

This utility, which has the most comprehensive knowledge of auto-starting locations of any startup monitor, shows you what programs are configured to run during system bootup or login, and shows you the entries in the order Windows processes them. These programs include ones in your startup folder, Run, RunOnce, and other Registry keys. You can configure Autoruns to show other locations, including Explorer shell extensions, toolbars, browser helper objects, Winlogon notifications, auto-start services, and much more. Autoruns goes way beyond the MSConfig utility bundled with Windows Me and XP.

Autoruns' Hide Signed Microsoft Entries option helps you to zoom in on third-party auto-starting images that have been added to your system and it has support for looking at the auto-starting images configured for other accounts configured on a system. Also included in the download package is a command-line equivalent that can output in CSV format, Autorunsc.

You'll probably be surprised at how many executables are launched automatically!
Quote:
Sysinternals Suite
By Mark Russinovich The Sysinternals Troubleshooting Utilities have been rolled up into a single Suite of tools. This file contains the individual troubleshooting tools and help files.
My System SpecsSystem Spec
28 Mar 2011   #8
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

have you had any development on your problem ?
My System SpecsSystem Spec
30 Mar 2011   #9
HDM

Windows 7 Ultimate x64 (SP1)
 
 

Ah! Yes, I was just about to reply.

Yes, mate. After performing your steps, I have not had the problem since. So, I'm hoping it's taken care of

Again, thanks a lot for your help and cheers!

HDM
My System SpecsSystem Spec
30 Mar 2011   #10
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

well done so i will ask for this to be marked solved
My System SpecsSystem Spec
Reply

 "Windows Explorer Has Stopped Working"




Thread Tools




Similar help and support threads
Thread Forum
"Windows Explorer has stopped working" when attempting to copy
This is sort of odd. I'm moving some folders from my laptop's internal HD to an external one (actually copy and delete, but close enough), but with one folder I can't get to first base. Just one. I haven't had a problem using the drag-and-drop method inside WE for any of the others. It doesn't...
General Discussion
"Windows Explorer has stopped working" on startup after update
After updating yesterday, explorer.exe no longer starts correctly, either on startup or manually. A windows restore to before my latest updates fixes the problem, but installing the updates causes the problem again. I do want to keep the system up to date, so I figure I shouldn't just turn...
General Discussion
"Windows Explorer stopped working" whenever trying to move a file
Hi All, Let me get right to the point... Background: I just changed my hard disk because my old one's integrity is at 2% to a point where I couldn't even load Windows. So, I reinstalled everything: Win 7 Ultimate x32 and all other third-party software that I use. All the installation...
General Discussion
"Windows Explorer has stopped working" error repeatedly.
when i switch on the laptop, i got "Windows Explorer has stopped working" and then it try to restart "Windows Explorer is restarting".. it happened continuously and after about 5 min, it run normally. it always happened at the start up and seldom happened when i try to open the folder. I'm...
Performance & Maintenance
"Windows Explorer has stopped working" error endlessly.
Hey guys, When I am on my computer, I continuously get the "Windows Explorer has stopped working.." error, and then "Windows Explorer is restarting.." It doesn't matter what I am doing, and it occurs roughly every 1 minute. Sometimes less. I'm not sure what the problem is. It started...
General Discussion
Search Index "Windows explorer has stopped working" error
Hello, I problem I have been geting in the past 2 days is that whenever I use the search index, like for example look in my librarys, program files, or look for anything on my computer, a box pops up saying "Windows explorer has stopped working", and whatever im searching for will automaticaly...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:42.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App