Blue Screen of Death


  1. Posts : 3
    Windows 7
       #1

    Blue Screen of Death


    Is Windows 7 . . . - x86 (32-bit) or x64 ?32 - the original installed OS on the system? original - an OEM or full retail version? OEM - OEM = came pre-installed on system - Full Retail = you purchased it from retailer - What is the age of system (hardware)? 2 yrs ? - What is the age of OS installation (have you re-installed the OS?) not that I am aware of

    I have uninstalled the Atheros driver, rolled it back, etc to no avail. It seems like it should be an east fix but here I am
    6 hours later and still the same results...crash. I could not get the system report to run so I attached what I
    could, any help would be appreciated.

    I also took a picture of the error message I can attach it if needed.

      My Computer


  2. Posts : 2,566
    Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
       #2

    Hi,
    Can I please get your model number of your HP Product?

    Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
    You can use MagicDisc as an alternative: http://www.magiciso.com/tutorials/mi...c-overview.htm
      My Computer


  3. Posts : 3
    Windows 7
    Thread Starter
       #3

    DeanP said:
    Hi,
    Can I please get your model number of your HP Product?

    Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
    You can use MagicDisc as an alternative: Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview
    Model number hp g50
    NP534UA#ABA
      My Computer


  4. Posts : 3
    Windows 7 Ultimate x64
       #4

    @Aliciacya,

    Yes, my problem was solved thanks to some great help I got here on the forum. I was able to find the driver update for my Atheros network adapter here: Atheros 2011 Wireless LAN Driver Compaq Presario CQ56-115DX Notebook PC - HP Customer Care (United States - English)
      My Computer


 

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