Occasional BSOD when PC idles

Sajco said:

Hi.

I hope you guys can help me to resolve this random BSODs that are occouring randomly on my new PC (less then 1 month old). I got about three BSOD in about three weeks. But I got only one dmp file. First two times there was no dmp file. Then I changed the location of dmp files and on third BSOD I managed to get a dmp file.

I think the problem is gdrv.sys. I already uninstalled Gigabyte Energy Saver app and I thought I solved the problem. PC was up for one week. But this morning there was a BSOD again. I must mention that BSOD occours when PC idles for couple of hours.

My configuration:
- Windows 7 x64 Professional (OEM)
- installation is less then 1 month old
- HW is less then 1 month old
- custom build PC
- motherboard Gigabyte GA-P67A-UD4-B3
- Kingston value RAM 2x 2GB 1.5V
- Intel 2500k processor
- Gigabyte Nvidia GTX460SE
- Samsung F3 1GB

Thank you very much for all your help and sorry for my "not so good" english. :)

Not too much information in one dmp file and the driver causing it is un-named. This was a memory exception but the driver is inconclusive

I would run memtest

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.

Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.


And Driver Verifier

I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

thank you for reply. I already ran memtest and it didn't find any error.

I will try driver verifier in following days and I will also upload more dump files if any BSOD occoures again.

And today it happened again. Another BSOD. Here is dump file if mybe there is some more information then last time.

I didn't have time to try Driver Verifier.

And here we go again. My PC was free of BSOD for about 3 week but now they are here again. I attached last four BSODs and a pic of last BSOD.

I would really appreciate if somebody could look into it.

Thank you very much for your help.