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#1
BSOD CRASH!!!
Basically, I'm getting a BSOD that's won't let me get past the login screen (it did 3 times trying different things with boot options, but only for a minute before the BSOD appeared again). I created a virtual computer with virtualbox to run older programs, and I had an old XP home edition service I needed a key for to install on virtualbox, so I downloaded a XP key gen and when I ran it I got a BSOD, certainly from a nasty virus. It happens all the time, can rarely get passed the login screen, and only for a minute. Tried all f8 boot options and safe mode doesn't work, but command prompt does, though I have no idea what to do in it. I did those 3 times to get to desktop and delete those harmful viruses quickly before I got a BSOD, but obvoiusly it already corrupted something important. Here is the error message:
IRQL_NOT_LESS_OR_EQUAL
Technical Information:
***STOP: 0x0000000A (0x0000000000000000,0x0000000000000002, 0x0000000000000000, 0xFFFFF80003CEB2B3)
It also suggests to disable BIOS memory such as caching or shadowing, but I have no idea how to do it.
I used to get something about iastor.sys in the technical information but I found something on another forum how to fix it:
- Boot in Safe mode with command prompt (BSOD in regular Safe mode)
- Open device manager with command "devmgmt"
- Browse for "IDE ATA/ATAPI controllers"->"Intel...SATA AHCI Controller".
- Right-Click on it and select properties.
- In "Driver" tab, click on Roll Back Driver.
Did that, no iastor.sys anymore in the error report. Yet I still a BSOD!!!
I can only access my BIOS and safe mode command prompt, so any possible fixes will have to be done there (can also access device manager)
My laptop is an acer aspire 7745G, intel core i5 460M @2.53 Ghz, 8 gb of ram, ati radeon 5650 graphics with intel integrated graphics, 3 MB L3 cache, running windows 7 home premium 64 bit.
Any help please! This is a brand new laptop, 3 months old! If I could just access it for 5 minutes then I could put all my important files on a USB and run my recovery discs! Note I do not have original windows 7 cd, as my laptop came preinstalled, I only recovery discs with windows 7 included on it. That's all the information I can give, as I can't get past the login screen. PLEASE HELP!!!