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Windows 7: BSOD Driver State Power Faiure

31 Mar 2011   #11
ocremy14

windows 7
 
 

well after i did the update (SP1) the internet was working for a while then my card seemed to just crash and now its not detecting any networks. its enabled and active and its shown in my device manager but it is unable to find any networks. if it is defective, how hard is it to replace those kinds of things in a notebook. ive never opend up a notebook before. i dont want to be walking around with a wireless thumb drive for the rest of this machines lifespan.


My System SpecsSystem Spec
.
31 Mar 2011   #12
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

I apologize. I must have loaded the wrong memory dump.

Your last system crash on the 27th was caused by CD-ROM Class Filter Driver by Gear Software. This also is included with iTunes. Since you're having network issues, I don't think uninstalling iTunes will fix it. If you continue to receive BSOD pointing at the driver then an uninstall might be necessary.

EDIT: I changed my mind. I went through your older dumps and saw the same iTunes driver crash. Please uninstall iTunes for the time being.

Please enable driver verifier - Driver Verifier - Enable and Disable

I saw some device errors in your system events. Please run a hard disk scan using Seatools.

Code:
Rtlh86.sys   Mon Apr 14 22:05:06 2008 (48040D52)
Download the Realtek network drivers - here

Code:
Event[1624]:
  Log Name: System
  Source: Service Control Manager
  Date: 2011-03-30T20:24:11.193
  Event ID: 7023
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Matt-Laptop
  Description: 
The Akamai NetSession Interface service terminated with the following error: 
The specified module could not be found.
This error happens a lot in your system events. This could be the reason why your internet isn't working. See if you can uninstall it. Browse to C:\Program Files\Common Files\Akamai\AdminTool.exe and you should be able to uninstall it that way.

Code:
3/27/2011 3:03 PM
Application Error
Faulting application name: BLService.exe
This error happens a lot. Please download this hotfix from HP to fix the issue.

Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Mike\Downloads\Windows_NT6_BSOD_jcgriff2 (2)(1)\Windows_NT6_BSOD_jcgriff2\032711-33945-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?ffffffff`8312cad4?
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Machine Name:
Kernel base = 0x83006000 PsLoadedModuleList = 0x8314e810
Debug session time: Sun Mar 27 10:58:37.074 2011 (UTC - 4:00)
System Uptime: 3 days 18:19:42.745
Loading Kernel Symbols
...............................................................
................................................................
...............................................
Loading User Symbols
Loading unloaded module list
........................................
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 00000003, A device object has been blocking an Irp for too long a time
Arg2: 865fb908, Physical Device Object of the stack
Arg3: 8312cae0, Functional Device Object of the stack
Arg4: 85a30008, The blocked IRP

Debugging Details:
------------------

Unable to load image \SystemRoot\system32\DRIVERS\GEARAspiWDM.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for GEARAspiWDM.sys
*** ERROR: Module load completed but symbols could not be loaded for GEARAspiWDM.sys

DRVPOWERSTATE_SUBCODE:  3

DRIVER_OBJECT: 860ef238

IMAGE_NAME:  atapi.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bbf13

MODULE_NAME: atapi

FAULTING_MODULE: 8ad56000 atapi

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

STACK_TEXT:  
8312ca94 83042044 0000009f 00000003 865fb908 nt!KeBugCheckEx+0x1e
8312cb00 830418d8 8312cba0 00000000 83139280 nt!PopCheckIrpWatchdog+0x1f5
8312cb38 8307016d 83147a20 00000000 7366304c nt!PopCheckForIdleness+0x73
8312cb7c 83070111 8312fd20 8312cca8 00000001 nt!KiProcessTimerDpcTable+0x50
8312cc68 8306ffce 8312fd20 8312cca8 00000000 nt!KiProcessExpiredTimerList+0x101
8312ccdc 8306e34e 013e1172 8580aca0 83139280 nt!KiTimerExpiration+0x25c
8312cd20 8306e178 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb
8312cd24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  0x9F_3_IMAGE_atapi.sys

BUCKET_ID:  0x9F_3_IMAGE_atapi.sys

Followup: MachineOwner
---------

0: kd> lmntsm
start    end        module name
919e9000 919f4000   Accelerometer Accelerometer.sys Tue Mar 18 17:24:47 2008 (47E0331F)
8ac1e000 8ac66000   ACPI     ACPI.sys     Mon Jul 13 19:11:11 2009 (4A5BBF0F)
9175d000 917b7000   afd      afd.sys      Mon Jul 13 19:12:34 2009 (4A5BBF62)
91b94000 91ba6000   AgileVpn AgileVpn.sys Mon Jul 13 19:55:00 2009 (4A5BC954)
98c29000 98d2f000   AGRSM    AGRSM.sys    Mon Nov 10 09:56:37 2008 (49184BA5)
8b1d3000 8b1db000   Amddfltr Amddfltr.sys Tue Jan 08 11:41:55 2008 (4783A7D3)
90d98000 90da8000   amdiox86 amdiox86.sys Thu Feb 18 10:17:49 2010 (4B7D5A1D)
90d14000 90d25000   amdppm   amdppm.sys   Mon Jul 13 19:11:03 2009 (4A5BBF07)
8ad8c000 8ad95000   amdxata  amdxata.sys  Tue May 19 13:57:35 2009 (4A12F30F)
b31c9000 b31d2000   asyncmac asyncmac.sys Mon Jul 13 19:54:46 2009 (4A5BC946)
8ad56000 8ad5f000   atapi    atapi.sys    Mon Jul 13 19:11:15 2009 (4A5BBF13)
8ad5f000 8ad82000   ataport  ataport.SYS  Mon Jul 13 19:11:18 2009 (4A5BBF16)
9180b000 9191b000   athr     athr.sys     Tue Jun 09 14:04:52 2009 (4A2EA444)
9200b000 92791000   atikmdag atikmdag.sys Wed Jan 26 17:42:31 2011 (4D40A357)
90d25000 90d64000   atikmpag atikmpag.sys Wed Jan 26 17:13:11 2011 (4D409C77)
8b1cb000 8b1d3000   AtiPcie  AtiPcie.sys  Mon Oct 30 14:23:10 2006 (4546430E)
82160000 821ad000   ATMFD    ATMFD.DLL    unavailable (00000000)
8ad20000 8ad2b000   BATTC    BATTC.SYS    Mon Jul 13 19:19:15 2009 (4A5BC0F3)
90691000 90698000   Beep     Beep.SYS     Mon Jul 13 19:45:00 2009 (4A5BC6FC)
90d06000 90d14000   blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8)
8364f000 83657000   BOOTVID  BOOTVID.dll  Mon Jul 13 21:04:34 2009 (4A5BD9A2)
af2bd000 af2d6000   bowser   bowser.sys   Mon Jul 13 19:14:21 2009 (4A5BBFCD)
81e20000 81e3e000   cdd      cdd.dll      unavailable (00000000)
98d86000 98d9c000   cdfs     cdfs.sys     Mon Jul 13 19:11:14 2009 (4A5BBF12)
8adda000 8adf9000   cdrom    cdrom.sys    Mon Jul 13 19:11:24 2009 (4A5BBF1C)
83699000 83744000   CI       CI.dll       Mon Jul 13 21:09:28 2009 (4A5BDAC8)
927eb000 927f9000   circlass circlass.sys Mon Jul 13 19:51:17 2009 (4A5BC875)
8b1a6000 8b1cb000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
83657000 83699000   CLFS     CLFS.SYS     Mon Jul 13 19:11:10 2009 (4A5BBF0E)
919f4000 919f7700   CmBatt   CmBatt.sys   Mon Jul 13 19:19:18 2009 (4A5BC0F6)
8af7f000 8afdc000   cng      cng.sys      Mon Jul 13 19:32:55 2009 (4A5BC427)
8ad18000 8ad20000   compbatt compbatt.sys Mon Jul 13 19:19:18 2009 (4A5BC0F6)
91b87000 91b94000   CompositeBus CompositeBus.sys Mon Jul 13 19:45:26 2009 (4A5BC716)
98d9c000 98da9000   crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
90c8a000 90cee000   csc      csc.sys      Mon Jul 13 19:15:08 2009 (4A5BBFFC)
90cee000 90d06000   dfsc     dfsc.sys     Mon Jul 13 19:14:16 2009 (4A5BBFC8)
90c7e000 90c8a000   discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214)
8b195000 8b1a6000   disk     disk.sys     Mon Jul 13 19:11:28 2009 (4A5BBF20)
966a8000 966c1000   drmk     drmk.sys     Mon Jul 13 20:36:05 2009 (4A5BD2F5)
98da9000 98db4000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:11:16 2009 (4A5BBF14)
98dbe000 98dcf000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
98db4000 98dbe000   dump_msahci dump_msahci.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
98d7c000 98d86000   Dxapi    Dxapi.sys    Mon Jul 13 19:25:25 2009 (4A5BC265)
91a31000 91ae8000   dxgkrnl  dxgkrnl.sys  Mon Nov 01 22:37:53 2010 (4CCF7981)
91ae8000 91b21000   dxgmms1  dxgmms1.sys  Wed Feb 02 22:34:49 2011 (4D4A2259)
91b6f000 91b87000   enecir   enecir.sys   Thu Jan 24 00:23:11 2008 (479820BF)
8adc9000 8adda000   fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
8ad95000 8adc9000   fltmgr   fltmgr.sys   Mon Jul 13 19:11:13 2009 (4A5BBF11)
8afea000 8aff3000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:11:14 2009 (4A5BBF12)
8b15a000 8b18c000   fvevol   fvevol.sys   Fri Sep 25 22:24:21 2009 (4ABD7B55)
8b34f000 8b380000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:12:03 2009 (4A5BBF43)
91946000 9194b280   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:16:53 2009 (4A1151B5)
83416000 8344d000   hal      halmacpi.dll Mon Jul 13 19:11:03 2009 (4A5BBF07)
91b21000 91b40000   HDAudBus HDAudBus.sys Mon Jul 13 19:50:55 2009 (4A5BC85F)
96629000 96679000   HdAudio  HdAudio.sys  Mon Jul 13 19:51:46 2009 (4A5BC892)
98d4b000 98d5e000   HIDCLASS HIDCLASS.SYS Mon Jul 13 19:51:01 2009 (4A5BC865)
98d3c000 98d4b000   hidir    hidir.sys    Mon Jul 13 19:51:04 2009 (4A5BC868)
98d5e000 98d64480   HIDPARSE HIDPARSE.SYS Mon Jul 13 19:50:59 2009 (4A5BC863)
919c8000 919cc180   HpqKbFiltr HpqKbFiltr.sys Mon Jun 18 18:12:03 2007 (46770333)
af238000 af2bd000   HTTP     HTTP.sys     Mon Jul 13 19:12:53 2009 (4A5BBF75)
8b152000 8b15a000   hwpolicy hwpolicy.sys Mon Jul 13 19:11:01 2009 (4A5BBF05)
919b0000 919c8000   i8042prt i8042prt.sys Mon Jul 13 19:11:23 2009 (4A5BBF1B)
919cd000 919da000   kbdclass kbdclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
98d65000 98d71000   kbdhid   kbdhid.sys   Mon Jul 13 19:45:09 2009 (4A5BC705)
80b9f000 80ba7000   kdcom    kdcom.dll    Mon Jul 13 21:08:58 2009 (4A5BDAAA)
9123d000 9175d000   kl1      kl1.sys      Fri Sep 25 09:59:00 2009 (4ABCCCA4)
9063c000 9068a000   klif     klif.sys     Tue Sep 22 06:31:42 2009 (4AB8A78E)
90d64000 90d98000   ks       ks.sys       Wed Mar 03 22:57:52 2010 (4B8F2FC0)
8af6c000 8af7f000   ksecdd   ksecdd.sys   Mon Jul 13 19:11:56 2009 (4A5BBF3C)
8b11d000 8b142000   ksecpkg  ksecpkg.sys  Thu Dec 10 23:04:22 2009 (4B21C4C6)
96778000 96788000   lltdio   lltdio.sys   Mon Jul 13 19:53:18 2009 (4A5BC8EE)
96743000 9675e000   luafv    luafv.sys    Mon Jul 13 19:15:44 2009 (4A5BC020)
927a8000 927c4800   mcdbus   mcdbus.sys   Tue Feb 24 05:42:13 2009 (49A3CF05)
83633000 8363e000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 19:13:13 2009 (4A5BBF89)
98d2f000 98d3c000   modem    modem.sys    Mon Jul 13 19:55:24 2009 (4A5BC96C)
b31b9000 b31c4000   monitor  monitor.sys  Mon Jul 13 19:25:58 2009 (4A5BC286)
919dc000 919e9000   mouclass mouclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
98d71000 98d7c000   mouhid   mouhid.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
8ad40000 8ad56000   mountmgr mountmgr.sys Mon Jul 13 19:11:27 2009 (4A5BBF1F)
af2d6000 af2e8000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:52:52 2009 (4A5BC8D4)
b3149000 b316a000   mrxdav   mrxdav.sys   Mon Jul 13 19:14:25 2009 (4A5BBFD1)
af2e8000 af30b000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:32:02 2010 (4B88CA72)
af30b000 af346000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:32:21 2010 (4B88CA85)
af346000 af361000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:32:11 2010 (4B88CA7B)
8ad82000 8ad8c000   msahci   msahci.sys   Mon Jul 13 19:45:50 2009 (4A5BC72E)
906ea000 906f5000   Msfs     Msfs.SYS     Mon Jul 13 19:11:26 2009 (4A5BBF1E)
8ac6f000 8ac77000   msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
8af41000 8af6c000   msrpc    msrpc.sys    Mon Jul 13 19:11:59 2009 (4A5BBF3F)
90c74000 90c7e000   mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
8b142000 8b152000   mup      mup.sys      Mon Jul 13 19:14:14 2009 (4A5BBFC6)
8b028000 8b0df000   ndis     ndis.sys     Mon Jul 13 19:12:24 2009 (4A5BBF58)
91bbe000 91bc9000   ndistapi ndistapi.sys Mon Jul 13 19:54:24 2009 (4A5BC930)
967ce000 967de000   ndisuio  ndisuio.sys  Mon Jul 13 19:53:51 2009 (4A5BC90F)
91bc9000 91beb000   ndiswan  ndiswan.sys  Mon Jul 13 19:54:34 2009 (4A5BC93A)
90c00000 90c11000   NDProxy  NDProxy.SYS  Mon Jul 13 19:54:27 2009 (4A5BC933)
917f0000 917fe000   netbios  netbios.sys  Mon Jul 13 19:53:54 2009 (4A5BC912)
917b7000 917e9000   netbt    netbt.sys    Mon Jul 13 19:12:18 2009 (4A5BBF52)
8b0df000 8b11d000   NETIO    NETIO.SYS    Mon Jul 13 19:12:35 2009 (4A5BBF63)
906f5000 90703000   Npfs     Npfs.SYS     Mon Jul 13 19:11:31 2009 (4A5BBF23)
90c6a000 90c74000   nsiproxy nsiproxy.sys Mon Jul 13 19:12:08 2009 (4A5BBF48)
83006000 83416000   nt       ntkrpamp.exe Tue Oct 26 22:30:44 2010 (4CC78ED4)
8ae12000 8af41000   Ntfs     Ntfs.sys     Mon Jul 13 19:12:05 2009 (4A5BBF45)
9068a000 90691000   Null     Null.SYS     Mon Jul 13 19:11:12 2009 (4A5BBF10)
96788000 967ce000   nwifi    nwifi.sys    Mon Jul 13 19:51:59 2009 (4A5BC89F)
91200000 9121f000   pacer    pacer.sys    Mon Jul 13 19:53:58 2009 (4A5BC916)
8acac000 8acbd000   partmgr  partmgr.sys  Mon Jul 13 19:11:35 2009 (4A5BBF27)
8ac77000 8aca1000   pci      pci.sys      Mon Jul 13 19:11:16 2009 (4A5BBF14)
8ad2b000 8ad32000   pciide   pciide.sys   Mon Jul 13 19:11:19 2009 (4A5BBF17)
8ad32000 8ad40000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:11:15 2009 (4A5BBF13)
8afdc000 8afea000   pcw      pcw.sys      Mon Jul 13 19:11:10 2009 (4A5BBF0E)
af361000 af3f8000   peauth   peauth.sys   Mon Jul 13 20:35:44 2009 (4A5BD2E0)
b31dd000 b31e5800   point32  point32.sys  Tue Dec 14 06:09:17 2010 (4D07505D)
96679000 966a8000   portcls  portcls.sys  Mon Jul 13 19:51:00 2009 (4A5BC864)
8363e000 8364f000   PSHED    PSHED.dll    Mon Jul 13 21:09:36 2009 (4A5BDAD0)
91ba6000 91bbe000   rasl2tp  rasl2tp.sys  Mon Jul 13 19:54:33 2009 (4A5BC939)
91a00000 91a18000   raspppoe raspppoe.sys Mon Jul 13 19:54:53 2009 (4A5BC94D)
91a18000 91a2f000   raspptp  raspptp.sys  Mon Jul 13 19:54:47 2009 (4A5BC947)
92791000 927a8000   rassstp  rassstp.sys  Mon Jul 13 19:54:57 2009 (4A5BC951)
90c29000 90c6a000   rdbss    rdbss.sys    Mon Jul 13 19:14:26 2009 (4A5BBFD2)
91beb000 91bf5000   rdpbus   rdpbus.sys   Mon Jul 13 20:02:40 2009 (4A5BCB20)
906d2000 906da000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:01:40 2009 (4A5BCAE4)
b30dc000 b3101000   rdpdr    rdpdr.sys    Mon Jul 13 20:02:56 2009 (4A5BCB30)
906da000 906e2000   rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
906e2000 906ea000   rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
b3118000 b3149000   RDPWD    RDPWD.SYS    Mon Jul 13 20:01:50 2009 (4A5BCAEE)
8b3d0000 8b3fd000   rdyboost rdyboost.sys Mon Jul 13 19:22:02 2009 (4A5BC19A)
967de000 967f1000   rspndr   rspndr.sys   Mon Jul 13 19:53:20 2009 (4A5BC8F0)
91925000 91946000   Rtlh86   Rtlh86.sys   Mon Apr 14 22:05:06 2008 (48040D52)
98de6000 98dfa000   RTSTOR   RTSTOR.SYS   Mon Apr 21 08:59:02 2008 (480C8F96)
927c5000 927eb000   SCSIPORT SCSIPORT.SYS Mon Jul 13 19:45:55 2009 (4A5BC733)
af200000 af20a000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
8b3c8000 8b3d0000   spldr    spldr.sys    Mon May 11 12:13:47 2009 (4A084EBB)
b308b000 b30dc000   srv      srv.sys      Thu Aug 26 23:31:26 2010 (4C77318E)
b303c000 b308b000   srv2     srv2.sys     Thu Aug 26 23:30:45 2010 (4C773165)
af20a000 af22b000   srvnet   srvnet.sys   Thu Aug 26 23:30:39 2010 (4C77315F)
966c1000 96724000   stwrt    stwrt.sys    Thu Sep 11 12:05:43 2008 (48C941D7)
91809000 9180a380   swenum   swenum.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
91b40000 91b6e680   SynTP    SynTP.sys    Fri Jan 18 13:50:15 2008 (4790F4E7)
8b206000 8b34f000   tcpip    tcpip.sys    Sun Jun 13 23:36:59 2010 (4C15A3DB)
af22b000 af238000   tcpipreg tcpipreg.sys Mon Jul 13 19:54:14 2009 (4A5BC926)
9071a000 90725000   TDI      TDI.SYS      Mon Jul 13 19:12:12 2009 (4A5BBF4C)
b3101000 b310b000   tdtcp    tdtcp.sys    Mon Jul 13 20:01:37 2009 (4A5BCAE1)
90703000 9071a000   tdx      tdx.sys      Mon Jul 13 19:12:10 2009 (4A5BBF4A)
907c2000 907d2000   termdd   termdd.sys   Mon Jul 13 20:01:35 2009 (4A5BCADF)
82110000 82119000   TSDDD    TSDDD.dll    unavailable (00000000)
b310b000 b3118000   tssecsrv tssecsrv.sys Mon Jul 13 20:01:50 2009 (4A5BCAEE)
90da8000 90db6000   umbus    umbus.sys    Mon Jul 13 19:51:38 2009 (4A5BC88A)
b318b000 b3193000   umpass   umpass.sys   Mon Jul 13 19:51:35 2009 (4A5BC887)
98dcf000 98de6000   usbccgp  usbccgp.sys  Mon Jul 13 19:51:31 2009 (4A5BC883)
919da000 919db700   USBD     USBD.SYS     Mon Jul 13 19:51:05 2009 (4A5BC869)
919a1000 919b0000   usbehci  usbehci.sys  Mon Jul 13 19:51:14 2009 (4A5BC872)
90db6000 90dfa000   usbhub   usbhub.sys   Mon Jul 13 19:52:06 2009 (4A5BC8A6)
9194c000 91956000   usbohci  usbohci.sys  Mon Jul 13 19:51:14 2009 (4A5BC872)
91956000 919a1000   USBPORT  USBPORT.SYS  Mon Jul 13 19:51:13 2009 (4A5BC871)
98c00000 98c23b80   usbvideo usbvideo.sys Wed Mar 03 23:04:40 2010 (4B8F3158)
8aca1000 8acac000   vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
90698000 906a4000   vga      vga.sys      Mon Jul 13 19:25:50 2009 (4A5BC27E)
906a4000 906c5000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D)
8b380000 8b388380   vmstorfl vmstorfl.sys Mon Jul 13 19:28:44 2009 (4A5BC32C)
8acbd000 8accd000   volmgr   volmgr.sys   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
8accd000 8ad18000   volmgrx  volmgrx.sys  Mon Jul 13 19:11:41 2009 (4A5BBF2D)
8b389000 8b3c8000   volsnap  volsnap.sys  Mon Jul 13 19:11:34 2009 (4A5BBF26)
90725000 907af000   vsdatant vsdatant.sys Mon May 03 13:44:36 2010 (4BDF0B84)
9191b000 91925000   vwifibus vwifibus.sys Mon Jul 13 19:52:02 2009 (4A5BC8A2)
9121f000 91230000   vwififlt vwififlt.sys Mon Jul 13 19:52:03 2009 (4A5BC8A3)
907af000 907c2000   wanarp   wanarp.sys   Mon Jul 13 19:55:02 2009 (4A5BC956)
906c5000 906d2000   watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
83744000 837b5000   Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
837b5000 837c3000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
917e9000 917f0000   wfplwf   wfplwf.sys   Mon Jul 13 19:53:51 2009 (4A5BC90F)
81eb0000 820fb000   win32k   win32k.sys   unavailable (00000000)
91800000 91809000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:19:16 2009 (4A5BC0F4)
8ac66000 8ac6f000   WMILIB   WMILIB.SYS   Mon Jul 13 19:11:22 2009 (4A5BBF1A)
9675e000 96778000   WudfPf   WudfPf.sys   Mon Jul 13 19:50:13 2009 (4A5BC835)
b316a000 b318a480   WUDFRd   WUDFRd.sys   Mon Jul 13 19:50:44 2009 (4A5BC854)

Unloaded modules:
b3193000 b319e000   hiber_pciide
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
b319e000 b31a8000   hiber_msahci
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000A000
b31a8000 b31b9000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
b3000000 b3017000   USBSTOR.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00017000
b31b1000 b31bc000   monitor.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
b3029000 b3031000   umpass.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00008000
b3020000 b3029000   hpdskflt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
b3017000 b3020000   hpdskflt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
b31ee000 b31f6000   umpass.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00008000
b318b000 b3196000   hiber_pciide
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
b3196000 b31a0000   hiber_msahci
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000A000
b31a0000 b31b1000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
96738000 96743000   monitor.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
b316a000 b318b000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00021000
b3000000 b3017000   USBSTOR.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00017000
b3017000 b3020000   hpdskflt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
8b18c000 8b195000   hpdskflt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
b31e6000 b31ee000   umpass.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00008000
b31d2000 b31da000   umpass.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00008000
b31bc000 b31c7000   hidusb.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
b31b1000 b31bc000   hidusb.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
b319d000 b31b1000   usbaudio.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00014000
b3189000 b319d000   usbaudio.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00014000
b317e000 b3189000   hidusb.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
b316a000 b317e000   usbaudio.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00014000
b3016000 b302a000   usbaudio.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00014000
b300b000 b3016000   hidusb.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
b3000000 b300b000   hidusb.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
b31f1000 b31fc000   hidusb.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
b31e6000 b31f1000   hidusb.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
b31d2000 b31dd000   hidusb.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
b314b000 b315f000   usbaudio.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00014000
b315f000 b31c9000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0006A000
b3149000 b314b000   MSPQM.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00002000
96724000 96738000   usbaudio.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00014000
af361000 af379000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00018000
8b1db000 8b1e8000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
8b1e8000 8b1f3000   dump_pciidex
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
8b1f3000 8b1fd000   dump_msahci.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000A000
8b000000 8b011000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
My System SpecsSystem Spec
31 Mar 2011   #13
ocremy14

windows 7
 
 

ok just enabled the verifier on first reboot immediate BSOD Bad Pool Caller. waiting a few minutes to see of any more happen
My System SpecsSystem Spec
.

31 Mar 2011   #14
ocremy14

windows 7
 
 

ok heres the latest dump after bad pool caller BSOD occurred on startup.
also i have uninstalled akami and itunes.
My System SpecsSystem Spec
31 Mar 2011   #15
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Please uninstall Zone Alarm. It was the cause of your last crash.


Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Mike\Downloads\Windows_NT6_BSOD_jcgriff2 (3)\Windows_NT6_BSOD_jcgriff2\033111-24024-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0x83055000 PsLoadedModuleList = 0x8319f850
Debug session time: Thu Mar 31 14:42:58.895 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:18.860
Loading Kernel Symbols
...............................................................
............
Loading User Symbols
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BAD_POOL_CALLER (c2)
The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
Arguments:
Arg1: 0000009b, Attempt to allocate pool with a tag of zero.  This would make the pool untrackable and worse, corrupt the existing tag tables.
Arg2: 00000000, Pool type
Arg3: 00002000, Size of allocation in bytes
Arg4: 85c534e8, Caller's address.

Debugging Details:
------------------

Unable to load image \SystemRoot\system32\DRIVERS\vsdatant.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for vsdatant.sys
*** ERROR: Module load completed but symbols could not be loaded for vsdatant.sys

FAULTING_IP: 
ndis!ndisVerifierAllocateMemoryWithTag+66
85c534e8 8bf0            mov     esi,eax

BUGCHECK_STR:  0xc2_9b

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

PROCESS_NAME:  System

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 8338bf03 to 83133f20

STACK_TEXT:  
80786824 8338bf03 000000c2 0000009b 00000000 nt!KeBugCheckEx+0x1e
80786844 8339b9ae 00000000 00000000 00000001 nt!VerifierBugCheckIfAppropriate+0x30
8078685c 83387b7b 00000080 00002000 807868a0 nt!ExAllocatePoolSanityChecks+0x2f
80786890 833878be 00000080 00002000 00000000 nt!VeAllocatePoolWithTagPriority+0x68
807868ac 85c534e8 00000000 00002000 00000000 nt!VerifierExAllocatePoolWithTagPriority+0x1f
807868d8 8cd342c2 8cd6f47c 00002000 00000000 ndis!ndisVerifierAllocateMemoryWithTag+0x66
WARNING: Stack unwind information not available. Following frames may be wrong.
807868f4 8cd45076 8ca21d38 8cd65db8 00000000 vsdatant+0x2f2c2
8078690c 8cd23689 00000003 8ca38000 8ca21d38 vsdatant+0x40076
807869b8 832192e6 8ca21d38 8ca38000 899eafd0 vsdatant+0x1e689
80786b9c 83406583 00000001 00000000 80786bd4 nt!IopLoadDriver+0x7ed
80786be8 83406226 8080fa60 8080a620 00000000 nt!IopInitializeSystemDrivers+0x163
80786c6c 8340a224 0080a620 8578ecd8 8578e938 nt!IoInitSystem+0x6de
80786d48 831e2440 80786d90 8325ef5e 8080a620 nt!Phase1InitializationDiscard+0xced
80786d50 8325ef5e 8080a620 b62d5d6b 00000000 nt!Phase1Initialization+0xd
80786d90 83106219 831e2433 8080a620 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  kb

FOLLOWUP_IP: 
vsdatant+2f2c2
8cd342c2 ??              ???

SYMBOL_STACK_INDEX:  6

SYMBOL_NAME:  vsdatant+2f2c2

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: vsdatant

IMAGE_NAME:  vsdatant.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4bdf0b84

FAILURE_BUCKET_ID:  0xc2_9b_VRF_vsdatant+2f2c2

BUCKET_ID:  0xc2_9b_VRF_vsdatant+2f2c2

Followup: MachineOwner
---------
My System SpecsSystem Spec
31 Mar 2011   #16
ocremy14

windows 7
 
 

wow wireless is working again.
Where do i go from here disable the verifier correct? what about an antivirus, does that mean that zonealarm is going to interfere in the future. should i plan on getting a new antivirus program? thanks for all your help this has been a nightmare of the past 24 hours or so.
My System SpecsSystem Spec
31 Mar 2011   #17
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Follow the same link that you went to to enable driver verifier. It will explain how to disable it.

As for anti virus, you may use Microsoft Security Essentials. It is free and does what it needs to. And yes, you will not be able to use Zone Alarm anymore.
My System SpecsSystem Spec
31 Mar 2011   #18
ocremy14

windows 7
 
 

thank you thank you thank you.
it only lets me click rep once ha
thanks again.
My System SpecsSystem Spec
31 Mar 2011   #19
ocremy14

windows 7
 
 

ok well I guess I'm not out of the woods yet.
The CPU is always almost maxed out so the mouse skips and lags and so do most interactions with the GUI.
I got one more blue screen but after another restart it was gone and the diagnostic tool seemed to have frozen as well. When i restarted that first time after i ran the verifier.exe and i received that bad pool caller BSOD i got stuck outside of windows it made me do a system restore but i have re uninstalled itunes and zonealarm was uninstalled after the system restore. I installed security essentials too. Do i need to jump back to current system restore points or something. I feel like the CPU is in turmoil with something.
My System SpecsSystem Spec
31 Mar 2011   #20
ocremy14

windows 7
 
 

latest health report.
the dump bsod program has stopped generating output. ???
My System SpecsSystem Spec
Reply

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