HELP with BSOD


  1. Posts : 2
    Windows 7 Home Premium 64-bit OS
       #1

    HELP with BSOD


    Need help analyzing BSOD. It happens at random.
    My hardware and OS information:
    HP Pavilion Elite e9150t CTO Desktop PC
    I7 @ 2.67GHz
    RAM 8GB
    System 64-bit Windows 7 Home Premium upgraded from Windows Vista early last year.
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    Defects in a hardware device is the cause, this is indicated by Bugcheck 0x124. The most probable causes are defective RAM or GPU
    Stop 0x124 - what it means and what to try
    RAM - Test with Memtest86+
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa8007d368f8, 0, 0}
    
    Probably caused by : hardware
    
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa8007d368f8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_GenuineIntel
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`0357e6f0 fffff800`034c8d29 : fffffa80`07d368d0 fffffa80`06d4c040 00000000`00000004 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
    fffff880`0357ec10 fffff800`033a8217 : fffffa80`07d368d0 fffff800`03422658 fffffa80`06d4c040 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
    fffff880`0357ec40 fffff800`0330f865 : fffff800`034843a0 00000000`00000001 fffffa80`07d40830 fffffa80`06d4c040 : nt!WheapProcessWorkQueueItem+0x57
    fffff880`0357ec80 fffff800`0328fa21 : fffff880`011e1e00 fffff800`0330f840 fffffa80`06d4c000 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
    fffff880`0357ecb0 fffff800`03522cce : 00000000`00000000 fffffa80`06d4c040 00000000`00000080 fffffa80`06d18040 : nt!ExpWorkerThread+0x111
    fffff880`0357ed40 fffff800`03276fe6 : fffff880`03371180 fffffa80`06d4c040 fffff880`0337c0c0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`0357ed80 00000000`00000000 : fffff880`0357f000 fffff880`03579000 fffff880`030f1540 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hardware
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE_PRV
    
    BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE_PRV
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 2
    Windows 7 Home Premium 64-bit OS
    Thread Starter
       #3

    Completed RAM - Test with Memtest86+ it ran overnight no errors.
    Reviewing the info on Stop 0x124 - what it means and what to try
    Will post with what I find.
    Thanks
      My Computer


 

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