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Windows 7: Random crashes

28 Mar 2011   #1
imadaman

Windows 7 Home Premium x64
 
 
Random crashes

I think it started last year, being [rare] random crashes, so I didn't mind it a lot, then earlier this year it started also BSoDing [which also crashed, the BSoDs I mean], and now it very often crashes/hangs/BSoDs, no matter what I do. Sometimes I could even play for hours before it hangs, sometimes it doesn't give Video feed, sometimes it doesn't recognize the Keyboard, but doesn't give the double-beep signaling that Keyboard's not present.

Code:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> 
  <EventID>41</EventID> 
  <Version>2</Version> 
  <Level>1</Level> 
  <Task>63</Task> 
  <Opcode>0</Opcode> 
  <Keywords>0x8000000000000002</Keywords> 
  <TimeCreated SystemTime="2011-03-23T15:19:11.378013700Z" /> 
  <EventRecordID>223756</EventRecordID> 
  <Correlation /> 
  <Execution ProcessID="4" ThreadID="8" /> 
  <Channel>System</Channel> 
  <Computer>EDI_NODE_69105</Computer> 
  <Security UserID="S-1-5-18" /> 
  </System>
- <EventData>
  <Data Name="BugcheckCode">0</Data> 
  <Data Name="BugcheckParameter1">0x0</Data> 
  <Data Name="BugcheckParameter2">0x0</Data> 
  <Data Name="BugcheckParameter3">0x0</Data> 
  <Data Name="BugcheckParameter4">0x0</Data> 
  <Data Name="SleepInProgress">false</Data> 
  <Data Name="PowerButtonTimestamp">0</Data> 
  </EventData>
  </Event>
Code:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="EventLog" /> 
  <EventID Qualifiers="32768">6008</EventID> 
  <Level>2</Level> 
  <Task>0</Task> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2011-03-22T18:56:05.000000000Z" /> 
  <EventRecordID>223638</EventRecordID> 
  <Channel>System</Channel> 
  <Computer>EDI_NODE_69105</Computer> 
  <Security /> 
  </System>
- <EventData>
  <Data>20:59:42</Data> 
  <Data>‎21.‎3.‎2011</Data> 
  <Data /> 
  <Data /> 
  <Data>7150</Data> 
  <Data /> 
  <Data /> 
  <Binary>DB0703000100150014003B002A003202DB0703000100150012003B002A003202600900003C000000010000006009000000000000B00400000100000000000000</Binary> 
  </EventData>
  </Event>
Code:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Disk" /> 
  <EventID Qualifiers="32772">52</EventID> 
  <Level>3</Level> 
  <Task>0</Task> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2011-03-21T18:00:37.058495400Z" /> 
  <EventRecordID>223477</EventRecordID> 
  <Channel>System</Channel> 
  <Computer>EDI_NODE_69105</Computer> 
  <Security /> 
  </System>
- <EventData>
  <Data>\Device\Harddisk1\DR1</Data> 
  <Binary>0E00030001000000000000003400048002000000000000000000000000112D000000000000000000000000</Binary> 
  </EventData>
  </Event>
Last one's likely 'cause my 1.5TB HDD's been giving SMART Error for a year now. Happens when it's disconnected. The cause for SMART Error is "broken" connector, so it's nothing serious.

The one I got these from is already gone, it seems.
Code:
032411-33883-01.dmp	24/03/2011 08:15:26 AM		0x00000124	00000000`00000000	fffffa80`04c89028	00000000`b656c000	00000000`00000128	hal.dll	hal.dll+12a3b					x64		C:\Windows\Minidump\032411-33883-01.dmp	4	15	7601	275,792
Code:
hal.dll	hal.dll+12a3b	fffff800`03205000	fffff800`0324e000	0x00049000	0x4ce7c669	20/11/2010 03:00:25 PM						
ntoskrnl.exe	ntoskrnl.exe+18d7d3	fffff800`02c1b000	fffff800`03205000	0x005ea000	0x4ce7951a	20/11/2010 11:30:02 AM	Microsoft® Windows® Operating System	NT Kernel & System	6.1.7601.17514 (win7sp1_rtm.101119-1850)	Microsoft Corporation	C:\Windows\system32\ntoskrnl.exe
It stopped for a while after I updated my BIOS, but then returned, and most recently happened when I was scrolling down my steam games list, after which the computer auto-rebooted, but BSoD'd when 'twas supposed to go to the Login screen, after which it auto-rebooted again, and I attempted to start Auto-Repair, but it BSoD'd again[1]. So I restarted the computer, but while it registered the Keyboard on the boot-test thing of the Motherboard, it didn't take inputs, so I disconnected the power cord for a while (about 20 minutes during which I read a chapter of a book). After reconnecting it, I restarted the computer, and launched the Auto-Repair, which couldn't fix the problem[2], so I started normally.[3]

[1] The BSoD error was Machine_Boot_Exception or something along the lines

[2]
Code:
Problem Signature 1: 6.1.7600.16385
Problem Signature 2: 6.1.7600.16385
Problem Signature 3: Unknown
Problem Signature 4: 53
Problem Signature 5: Autofailure
Problem Signature 6: 1
Problem Signature 7: 0xd1
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
[3]
Code:
Problem signature:
  Problem Event Name:	BlueScreen
  OS Version:	6.1.7601.2.1.0.768.3
  Locale ID:	2057

Additional information about the problem:
  BCCode:	d1
  BCP1:	FFFFFB804491AE00
  BCP2:	0000000000000002
  BCP3:	0000000000000000
  BCP4:	FFFFF880016C6040
  OS Version:	6_1_7601
  Service Pack:	1_0
  Product:	768_1

Files that help describe the problem:
  C:\Windows\Minidump\032811-17144-01.dmp
  C:\Users\USER 511\AppData\Local\Temp\WER-39312-0.sysdata.xml

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt
The attached file is the most recent BSoD's .dmp file.
Also, SC CONFIG IKSYSFLT START= DISABLED does not work.
Code:
C:\Windows\system32>SC CONFIG IKSYSFLT START= DISABLED 
[SC] OpenService FAILED 1060: 

The specified service does not exist as an installed service.



My System SpecsSystem Spec
.
28 Mar 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by imadaman View Post
I think it started last year, being [rare] random crashes, so I didn't mind it a lot, then earlier this year it started also BSoDing [which also crashed, the BSoDs I mean], and now it very often crashes/hangs/BSoDs, no matter what I do. Sometimes I could even play for hours before it hangs, sometimes it doesn't give Video feed, sometimes it doesn't recognize the Keyboard, but doesn't give the double-beep signaling that Keyboard's not present.
Code:
Code:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> 
  <EventID>41</EventID> 
  <Version>2</Version> 
  <Level>1</Level> 
  <Task>63</Task> 
  <Opcode>0</Opcode> 
  <Keywords>0x8000000000000002</Keywords> 
  <TimeCreated SystemTime="2011-03-23T15:19:11.378013700Z" /> 
  <EventRecordID>223756</EventRecordID> 
  <Correlation /> 
  <Execution ProcessID="4" ThreadID="8" /> 
  <Channel>System</Channel> 
  <Computer>EDI_NODE_69105</Computer> 
  <Security UserID="S-1-5-18" /> 
  </System>
- <EventData>
  <Data Name="BugcheckCode">0</Data> 
  <Data Name="BugcheckParameter1">0x0</Data> 
  <Data Name="BugcheckParameter2">0x0</Data> 
  <Data Name="BugcheckParameter3">0x0</Data> 
  <Data Name="BugcheckParameter4">0x0</Data> 
  <Data Name="SleepInProgress">false</Data> 
  <Data Name="PowerButtonTimestamp">0</Data> 
  </EventData>
  </Event>
Code:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="EventLog" /> 
  <EventID Qualifiers="32768">6008</EventID> 
  <Level>2</Level> 
  <Task>0</Task> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2011-03-22T18:56:05.000000000Z" /> 
  <EventRecordID>223638</EventRecordID> 
  <Channel>System</Channel> 
  <Computer>EDI_NODE_69105</Computer> 
  <Security /> 
  </System>
- <EventData>
  <Data>20:59:42</Data> 
  <Data>‎21.‎3.‎2011</Data> 
  <Data /> 
  <Data /> 
  <Data>7150</Data> 
  <Data /> 
  <Data /> 
  <Binary>DB0703000100150014003B002A003202DB0703000100150012003B002A003202600900003C000000010000006009000000000000B00400000100000000000000</Binary> 
  </EventData>
  </Event>
Code:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Disk" /> 
  <EventID Qualifiers="32772">52</EventID> 
  <Level>3</Level> 
  <Task>0</Task> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2011-03-21T18:00:37.058495400Z" /> 
  <EventRecordID>223477</EventRecordID> 
  <Channel>System</Channel> 
  <Computer>EDI_NODE_69105</Computer> 
  <Security /> 
  </System>
- <EventData>
  <Data>\Device\Harddisk1\DR1</Data> 
  <Binary>0E00030001000000000000003400048002000000000000000000000000112D000000000000000000000000</Binary> 
  </EventData>
  </Event>
Last one's likely 'cause my 1.5TB HDD's been giving SMART Error for a year now. Happens when it's disconnected. The cause for SMART Error is "broken" connector, so it's nothing serious. The one I got these from is already gone, it seems.
Code:
032411-33883-01.dmp    24/03/2011 08:15:26 AM        0x00000124    00000000`00000000    fffffa80`04c89028    00000000`b656c000    00000000`00000128    hal.dll    hal.dll+12a3b                    x64        C:\Windows\Minidump\032411-33883-01.dmp    4    15    7601    275,792
Code:
hal.dll    hal.dll+12a3b    fffff800`03205000    fffff800`0324e000    0x00049000    0x4ce7c669    20/11/2010 03:00:25 PM                        
ntoskrnl.exe    ntoskrnl.exe+18d7d3    fffff800`02c1b000    fffff800`03205000    0x005ea000    0x4ce7951a    20/11/2010 11:30:02 AM    Microsoft® Windows® Operating System    NT Kernel & System    6.1.7601.17514 (win7sp1_rtm.101119-1850)    Microsoft Corporation    C:\Windows\system32\ntoskrnl.exe
It stopped for a while after I updated my BIOS, but then returned, and most recently happened when I was scrolling down my steam games list, after which the computer auto-rebooted, but BSoD'd when 'twas supposed to go to the Login screen, after which it auto-rebooted again, and I attempted to start Auto-Repair, but it BSoD'd again[1]. So I restarted the computer, but while it registered the Keyboard on the boot-test thing of the Motherboard, it didn't take inputs, so I disconnected the power cord for a while (about 20 minutes during which I read a chapter of a book). After reconnecting it, I restarted the computer, and launched the Auto-Repair, which couldn't fix the problem[2], so I started normally.[3] [1] The BSoD error was Machine_Boot_Exception or something along the lines [2]
Code:
Problem Signature 1: 6.1.7600.16385
Problem Signature 2: 6.1.7600.16385
Problem Signature 3: Unknown
Problem Signature 4: 53
Problem Signature 5: Autofailure
Problem Signature 6: 1
Problem Signature 7: 0xd1
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
[3]
Code:
Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7601.2.1.0.768.3
  Locale ID:    2057

Additional information about the problem:
  BCCode:    d1
  BCP1:    FFFFFB804491AE00
  BCP2:    0000000000000002
  BCP3:    0000000000000000
  BCP4:    FFFFF880016C6040
  OS Version:    6_1_7601
  Service Pack:    1_0
  Product:    768_1

Files that help describe the problem:
  C:\Windows\Minidump\032811-17144-01.dmp
  C:\Users\USER 511\AppData\Local\Temp\WER-39312-0.sysdata.xml

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt
The attached file is the most recent BSoD's .dmp file. Also, SC CONFIG IKSYSFLT START= DISABLED does not work.
Code:
C:\Windows\system32>SC CONFIG IKSYSFLT START= DISABLED 
[SC] OpenService FAILED 1060: 

The specified service does not exist as an installed service.
Not so random. You have a few problems




1-ASACPI.SYS a major cause of BSOD's in the 2005 rev.

The pre 2009 version of this driver is a known BSOD cause.

Visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt

Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 8th item down).

Download and install it.

Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005)

2-sptd.sys used by alcohol120 and daemon tools is also Huge.

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp,sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads

when you're done you can use this Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) in its place.

Remove those two first. If you get any more DMP's upload them


Good Luck


ken
My System SpecsSystem Spec
28 Mar 2011   #3
imadaman

Windows 7 Home Premium x64
 
 

I updated the 2005 to the 2009 version, and I updated the SPTD uninstaller but can't find where it was installed

Edit: Silly me, it's not an executable program, isn't it?
My System SpecsSystem Spec
.

28 Mar 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by imadaman View Post
I updated the 2005 to the 2009 version, and I updated the SPTD uninstaller but can't find where it was installed

Edit: Silly me, it's not an executable program, isn't it?
Try doing a search
My System SpecsSystem Spec
28 Mar 2011   #5
imadaman

Windows 7 Home Premium x64
 
 

Oh wait I'm supposed to use it and click "Remove" instead of "Update", no?
My System SpecsSystem Spec
28 Mar 2011   #6
imadaman

Windows 7 Home Premium x64
 
 

I'll just presume 'twas indeed "Remove" and just do that.
My System SpecsSystem Spec
30 Mar 2011   #7
imadaman

Windows 7 Home Premium x64
 
 

Well, didn't BSoD this time, but rebooted all of a sudden after I quit Mass Effect 2

I have a hint of a guess that it was the GPU overheating, but I'm not entirely sure.
My System SpecsSystem Spec
31 Mar 2011   #8
imadaman

Windows 7 Home Premium x64
 
 

Here are two .dmps, of which other (the one for yesterday, the 30th) happened. Or at least I didn't get a BSoD for the one that was dated for earlier today.
My System SpecsSystem Spec
01 Apr 2011   #9
imadaman

Windows 7 Home Premium x64
 
 

Hanged twice again today, didn't BSoD.
My System SpecsSystem Spec
02 Apr 2011   #10
imadaman

Windows 7 Home Premium x64
 
 

Another BSoD, didn't generate a .dmp file.
Partmgr.sys
address FFFFF88000F91000 base at FFFFF88000F83000 datestamp 4ce792c0
STOP: 0x00000007A (0xFFFFF6FC40007C88, 0xFFFFFFFFC000000E, 0x0000000108E73860, 0xFFFFF88000F91000)
Happened while playing Assassin's Creed II. And whenever I quit the game, it hangs, crashes or BSoDs.
My System SpecsSystem Spec
Reply

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