Windows 7 Crash Bccode 116 [and cant solve]

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  1. Posts : 9
    windows 7 64bit home premium
       #1

    Windows 7 Crash Bccode 116 [and cant solve]


    So Ive been running windows 7 since it released. it was going fine till recently it started blue screening and crashing with BCC code 116 . i updated drivers. fresh installed and everything I could think of, drivers etc . The crashes can happen quickly or sometimes it even lasts an hour or more before the next one but still quite frequently. I even dismantled and dusted the machine.I managed t get that screen cap before it crashed shortly after freezing so didn't really give a lot of time to write it all down. in the event manager it shows as a Bug check.[this is all a day after a clean wipe]

    "The computer has rebooted from a bug-check. The bugcheck was: 0x00000116 (0xfffffa800603c2e0, 0xfffff8800f89023c, 0xffffffffc000009a, 0x0000000000000004). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 032911-30638-01."

    But all the stuff Ive tried hasn't seemed to work. Was wondering if anyone could help.

    My PC :
    CPU:Intel® Core™2 Quad CPU Q8400 @ 2.66GHz
    Motherboard:Asus P5QC with intel chipset
    RAM:6gb OCZ ram
    Video Card: NVIDIA GeForce GTX 470
    OS:Microsoft® Windows® 7™ Home Premium 64-bit
    Last edited by Eternia; 29 Mar 2011 at 09:13.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Eternia said:
    So Ive been running windows 7 since it released. it was going fine till recently it started blue screening and crashing with BCC code 116 . i updated drivers. fresh installed and everything I could think of, drivers etc . The crashes can happen quickly or sometimes it even lasts an hour or more before the next one but still quite frequently. I even dismantled and dusted the machine.I managed t get that screen cap before it crashed shortly after freezing so didn't really give a lot of time to write it all down. in the event manager it shows as a Bug check.[this is all a day after a clean wipe]

    "The computer has rebooted from a bug-check. The bugcheck was: 0x00000116 (0xfffffa800603c2e0, 0xfffff8800f89023c, 0xffffffffc000009a, 0x0000000000000004). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 032911-30638-01."

    But all the stuff Ive tried hasn't seemed to work. Was wondering if anyone could help.

    My PC :
    CPU:Intel® Core™2 Quad CPU Q8400 @ 2.66GHz
    Motherboard:Asus P5QC with intel chipset
    RAM:6gb OCZ ram
    Video Card: NVIDIA GeForce GTX 470
    OS:Microsoft® Windows® 7™ Home Premium 64-bit
    You have two problems




    1-ASACPI.SYS a major cause of BSOD's in the 2005 rev.

    The pre 2009 version of this driver is a known BSOD cause.

    Visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt

    Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 8th item down).

    Download and install it.

    Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005)


    2-video driver. This crash was caused by an attempt to reset your video driver. Re-install it with the newest version using these

    When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

    When it is removed then download and install the fresh copy.


    Ken
      My Computer


  3. Posts : 9
    windows 7 64bit home premium
    Thread Starter
       #3

    Ken, thank you for the help you've given so far.

    The link for the asus site you linked was broken but I went onto their site, found my motherboard and the filed you named in the utilities section. I downloaded and installed it. Afterward I checked the file date and it said created in 2009, not 2005. After that I downloaded Guru3D and ran the program. I believe I wiped out all my video card drivers and then restarted my computer and downloaded the latest drivers from the nVidia site. After that I restarted again and upon logging into Windows the screen blacked out and started flickering between a blank black screen and the monitor telling me 'no signal.' If I'm lucky it will actually load my desktop. However, shortly after my computer will just restart.

    After multiple restarts I can finally log in long enough to get the error code below:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 116
    BCP1: FFFFFA8008CA54E0
    BCP2: FFFFF8800F1D5354
    BCP3: 0000000000000000
    BCP4: 000000000000000D
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\032911-30888-01.dmp
    C:\Users\Sammie\AppData\Local\Temp\WER-63180-0.sysdata.xml

    Have I done something wrong with what you asked me to do above?

    Also i get "Display driver nvlddmkm stopped responding and has successfully recovered." inside a game or even while not playing any game at all or doing anything. so I need help please.

    Thank you for attempting to help me. I've been very frustrated.

    -Sammie
    Last edited by Eternia; 30 Mar 2011 at 03:04.
      My Computer


  4. Posts : 2,566
    Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
       #4
      My Computer


  5. Posts : 9
    windows 7 64bit home premium
    Thread Starter
       #5

    Thanks for the link though sadly Ive read every solution I could find on links like that one. That's why i posted in the first place. Also my PC still won't stay on for even two minutes or let alone get passed my windows log in screen before it freezes/screen blacks out and I have to force restart it or wait for it to hopefully kick me back to the bios.so I could really use some help.
      My Computer


  6. Posts : 2,566
    Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
       #6

    Have you run the Furmark Test?
      My Computer


  7. Posts : 9
    windows 7 64bit home premium
    Thread Starter
       #7

    DeanP said:
    Have you run the Furmark Test?
    no because recently the crashes ,well mostly inability to log in has gotten worse . It even took about 8 tries to get into safe mode.i will however try to run it. if i can somehow keep my pc on.
    Last edited by Eternia; 30 Mar 2011 at 20:32.
      My Computer


  8. Posts : 9
    windows 7 64bit home premium
    Thread Starter
       #8

    tried 8+ times PC wont get to my desktop . it blacks out when I try to log into my desktop. cant get into safe mode either same problem occurs.
      My Computer


  9. Posts : 9
    windows 7 64bit home premium
    Thread Starter
       #9

    so after like 20-30 tries of getting onto my desktop it managed to stay for awhile i managed to uninstall all vid card drivers and it boots semi normally. Doesn't freeze up or at least the 2 times Ive done it. any suggestions?
    also as it crashed repeatedly i got in my event viewer

    "The SBSD Security Center Service service failed to start due to the following error:
    The service did not respond to the start or control request in a timely fashion."

    "A timeout was reached (30000 milliseconds) while waiting for the SBSD Security Center Service service to connect."

    "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

    "Display driver nvlddmkm stopped responding and has successfully recovered."

    "The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xfffffa80083b8190, 0xfffff8800f247314, 0x0000000000000000, 0x000000000000000d). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 033111-17300-01."


    and like 4 bug checks of 116 -_- this is all within 5minutes .
    managed to pull my minidump file if it helps any.

    [pc has no video drivers at the moment]
      My Computer


  10. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #10

    Eternia said:
    so after like 20-30 tries of getting onto my desktop it managed to stay for awhile i managed to uninstall all vid card drivers and it boots semi normally. Doesn't freeze up or at least the 2 times Ive done it. any suggestions?
    Seems you need a new GPU
    RMA it if is is still under warranty
      My Computer


 
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