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Windows 7: Black Screen of Death??????

30 Mar 2011   #1
dmcianfa

Windows 7 Home Premium x64 1 pack for System Builders
 
 
Black Screen of Death??????

Not a blue screen of death, but rather black.

Here's my issue. Shut computer off during vacation. I have a surge protector. Came back, boot up, no go. Boots until windows logo appears, then it just goes black with only the mouse cursor up. Nothing will exit from this screen. CTL-ALT-Del, no go.
1. Rebooted in safe mode and same deal and same black screen before login prompt.
2. Enabled low resolution to verify its not video card. nothing.
3. Entered BIOS and switched to boot from dvd drive with install disc. Went to Start up repair. said it could not fix. here is the readout on the bottom:

Root cause found:
---------------------------
Boot manager is missing or corrupt.
cannot repair automatically
Repair action: File repair
Result: Failed. Error code = 0x15
Time taken = 0 ms

4. Went to system restore: Cannot restore no points
5. Went to system last known image: No images created (my fault) just installed windows like 2 months prior with no issues.
6. Went to command prompt and did a Bootrec /bootfix and Bootrec /rebuildbcd. Nothing, still black screen.

Some background info in case it relates to the dillema. I have windows installed on my E:/ drive and seperate from my data HD (C:/), so I can run a bit faster. But, I still have some old data on the E:/ drive that I absolutely need and subsequently never moved to the C: drive. The E: drive is from my old computer, so I have some important photos and documents I do not wish to lose. So, I'm contemplating reistalling windows completely, but do not want to lose anything. I know I should have backed up my data on all drives, but I havn't yet. Plus I don't know how to do this effectively without windows running. Anyway, some fixes short a complete wipe and re-install would be grand. Thanks ahead of time all and look forward to any suggestions. My system specs are under my user profile if need be. I'm not a pro at fixes, but I am an engineer and understand some terminology and basic commands, but not all, so bear with me if I ask what an achronym is or how to do a particular corrective action. I didn't build the computer myself, I had a friend help whose done this plenty of times and for a living with no issues with other clients. However, he is out of the country right now. Anyway thanks.


My System SpecsSystem Spec
.
30 Mar 2011   #2
richyrichuk

Windows 7 Ultimate N 64-bit
 
 

have u booted without restart after system failure from 'F8' to get a bluescreen error code?
My System SpecsSystem Spec
30 Mar 2011   #3
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

My System SpecsSystem Spec
.

31 Mar 2011   #4
neonpc

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

windows on E: and data on C: doesn't look good to me.
Is it one hdd taht you are talking about or two phisical Hdd's?
My System SpecsSystem Spec
31 Mar 2011   #5
dmcianfa

Windows 7 Home Premium x64 1 pack for System Builders
 
 

rich,
Not sure I understand you rich. I have to reboot after system failure and I do not get a blue screen with F8, so no bluescreen error code.

DeanP,
Already tried that as stated in the original post and start of thread. Startup repair cannot fix the issue of missing or corrupt boot manager file.

neonpc,
This is not an unusual setup. Plenty of people I know have two hard drives, one for operating system and the other for data. It's fairly common among serious gamers and their machines to get a bit more umphhh out of their system. In any case to answer your question, yes there are two physical hard disks, but you could have seen that on my specs sheet under my profile when I said if you need them to look for my specs there.
My System SpecsSystem Spec
31 Mar 2011   #6
neonpc

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I would sugest to reseat the memory; try to boot with one memory stick only, or try with a new one.
Two HDD is OK, but why you have windows installed on E and your data is on C?
Anyway, If I were you I would recover the data from the OS drive and start all over. First make shure taht your memory is OK.
My System SpecsSystem Spec
31 Mar 2011   #7
dmcianfa

Windows 7 Home Premium x64 1 pack for System Builders
 
 

I'll try that when I get home, but the error is telling me it's the boot manager, which leads me to believe its not the RAM. I tested the memory in BIOS and it seemed to be trouble free with no errors. I'll try the one stick anyway and see what happens. Both these sticks 4g each are of pretty good quality I should mention.
My System SpecsSystem Spec
31 Mar 2011   #8
dmcianfa

Windows 7 Home Premium x64 1 pack for System Builders
 
 

***sigh***

I was hoping for more responses. One other thing, my wife just told me that when she shut it down before vacation she did a hard shutdown, meaning she flipped the switch without logging out or shutting down with the OS. Not good, not good right? I don't know I'm lost here and cringe at the thought of reinstalling everything from square one.
My System SpecsSystem Spec
31 Mar 2011   #9
richyrichuk

Windows 7 Ultimate N 64-bit
 
 

Quote   Quote: Originally Posted by DeanP View Post

if its a MBR issue have u tried what deanp said above?
My System SpecsSystem Spec
31 Mar 2011   #10
dmcianfa

Windows 7 Home Premium x64 1 pack for System Builders
 
 

Yep, tried repair. That's what gave me the "boot manager corrupt or missing" error under details that I listed in the initial post. However, it stated it could not fix it, so not sure where to go from here.
My System SpecsSystem Spec
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