Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Hang and Crash

31 Mar 2011   #1

Home Premium 32bit
Hang and Crash

Attachment 147224


My computer has started hanging on suspend or on shutdown lately. Often when I suspend i return to find an unexpected shutdown.

Today I saw this when i rebooted:

Problem signature:
  Problem Event Name:	BlueScreen
  OS Version:	6.1.7600.
  Locale ID:	1033

Additional information about the problem:
  BCCode:	9087
  BCP1:	00000000
  BCP2:	00000000
  BCP3:	00000000
  BCP4:	00000000
  OS Version:	6_1_7600
  Service Pack:	0_0
  Product:	256_1

Files that help describe the problem:

Read our privacy statement online:

If the online privacy statement is not available, please read our privacy statement offline:
What could be the problem?

Some system stats: LG p300-u.apb3a9
windows 7 32 bit - retail. installed over Vista about 6-8 months ago.

My System SpecsSystem Spec
31 Mar 2011   #2

Windows 10 Pro x64, Arch Linux

My System SpecsSystem Spec
03 Apr 2011   #3

Home Premium 32bit

Post has been updated with files. Thanks.

I'd like to add one more think I've noticed: the computer refuses to resume from sleep mode, I raise the screen and press a key to wake it up, and it powers back on, but remains blank and hangs. I then have to force a shut down by holding the power button and reboot.
My System SpecsSystem Spec

04 Apr 2011   #4

Windows 10 Pro x64, Arch Linux

Your Bluesoleil Bluetooth software from IVT Corporation is the cause
Please rmeove that software since it has known issues with Windows 7
BugCheck 9F, {4, 258, 85703d48, 8312db24}

*** WARNING: Unable to verify timestamp for btcusb.sys
*** ERROR: Module load completed but symbols could not be loaded for btcusb.sys
Probably caused by : btcusb.sys ( btcusb+50d )
My System SpecsSystem Spec
04 Apr 2011   #5

Home Premium 32bit

I'll give it a shot and see what happens.
My System SpecsSystem Spec

 Hang and Crash

Thread Tools

Similar help and support threads
Thread Forum
Programs hang up during use, sometimes crash without warning
Iím a member of the IT department in a relatively small company. Earlier last week, one of my users reported a strange error to me. I have never encountered this before. The problem he described is detailed further below. We have several of this model laptop; this is the first one to give us any...
General Discussion
Welcome screen hang, log on hang, black screen crash, and more!
Hello, I have recently (within the last week or so) started experiencing several problems with Windows 7 professional (64bit build 7601), (dual boot with Ubuntu) on my Dell XPS L502X (Intel i5 2430M). This post - ...
BSOD Help and Support
Hang/crash during logon
Hi, new to the forum, and have a series of problems contributing to an awful mess, hope you can help and thanks in advance. I'll try to provide as much possible information to help diagnose what's going on here. I've tried a lot of things already, I just cant decide what to do next. Anyway, here...
General Discussion
Windows 7 x64 Hang/Crash No BSOD
I am having a weird problem. It happens at least once or twice a day. It doesn't matter what I am doing. My computer will randomly hang and will not come back. I can be surfing the web, working in Excel, Word or Powerpoint, any thing and it will hang up. For example: I left my computer on last...
BSOD Help and Support
Guaranteed crash/hang while Gaming! Help!
Hey all, first time poster here. I'll 'try' to as brief as possible. So I recently built a new computer (first custom build), with Windows 7 64bit and the rest of the parts listed in my specs. Runs great, except when I'm gaming. Problem is that I can hardly go a half-hour without the game...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 13:57.
Twitter Facebook Google+