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Windows 7: BSOD problem

01 Apr 2011   #1
Keppet

Windows 7 Home Premium x64
 
 
BSOD problem

I have been getting a black screen of death on this computer seemingly at random. Most often it's occurred while playing World of Warcraft, but has also happened a couple of times while just browsing in Firefox. It has never happened while the computer is just sitting idle with no applications running.

The computer freezes up, the screen goes black (usually - sometimes another colour) and must be rebooted by the power button. Sometimes the fans spin up to max speed when this happens until rebooting, other times not.

I've swapped out almost all hardware with the exception of the CPU and MoBo. I have tried switching RAM, video card, monitor and PSU. I've tried different seatings for the RAM and video card, disabled the onboard sound and networking, checked for dust or any loose cables. I've updated all drivers and even the BIOS. I've done a registry clean. I've run hwmonitor to check temperatures too but nothing seems out of the ordinary.

A couple of times upon reboot I've gotten the 0x00000117 error (display adapter did not respond in a timely manner) but most of the time there's nothing. I read Jonathan King's tutorial on using the Driver Verifier so I did that and got a blue screen of death, with an 0x000000C9 error.

I have even switched out the main hard drive with one from another computer and the problem persisted. That seems to indicate to me that it's nothing to do with Windows or anything else software-related, but I'm at the point where I've swapped out basically all the hardware except the CPU and MoBo and have no idea what to try now.

Anyway, I've attached the minidump. Any help would be much appreciated.


My System SpecsSystem Spec
.
01 Apr 2011   #2
Keppet

Windows 7 Home Premium x64
 
 

I forgot to mention:

The computer is just over a year old, I bought all the parts and built it myself. The only thing that has been replaced is the RAM, about a month ago one stick died so I sent both back and got them replaced.

When I ran Driver Verifier I got the 0x000000C9 when Windows was still booting up. Restarted and got it again, but on the third time I got into Windows successfully, so at that point I disabled Driver Verifier and uploaded the dump files.

Really desparate for some help here, I've tried everything I can think of
My System SpecsSystem Spec
01 Apr 2011   #3
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Hello and welcome,
Dump blames your Logitech Camera - update it here... Downloads
Code:
lv302a64.sys  Thu May 10 16:21:51 2007
LV302V64.SYS  Thu May 10 16:22:39 2007
The 2009 Realtek Ethernet is a known BSOD cause; update it here... Realtek
Code:
Rt64win7.sys  Thu Feb 26 22:04:13 2009
Update your Realtek Sound: Realtek
Code:
RTKVHD64.sys  Tue Jun 02 22:15:09 2009
Please make sure that your Norton AntiVirus is updated to the latest version --> Symantec - AntiVirus, Anti-Spyware, Endpoint Security, Backup, Storage Solutions

Dean
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C9, {6, 103, fffff98009946b80, 0}

Unable to load image \SystemRoot\system32\DRIVERS\lv302a64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for lv302a64.sys
*** ERROR: Module load completed but symbols could not be loaded for lv302a64.sys
Unable to load image \SystemRoot\system32\drivers\LVUSBS64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for LVUSBS64.sys
*** ERROR: Module load completed but symbols could not be loaded for LVUSBS64.sys
Probably caused by : lv302a64.sys ( lv302a64+15e1 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_VERIFIER_IOMANAGER_VIOLATION (c9)
The IO manager has caught a misbehaving driver.
Arguments:
Arg1: 0000000000000006, IRP passed to IoCompleteRequest contains invalid status
Arg2: 0000000000000103, the status
Arg3: fffff98009946b80, the IRP
Arg4: 0000000000000000

Debugging Details:
------------------


BUGCHECK_STR:  0xc9_6

DRIVER_VERIFIER_IO_VIOLATION_TYPE:  6

IRP_ADDRESS:  fffff98009946b80

DEVICE_OBJECT: fffffa8006c79270

DRIVER_OBJECT: fffffa800606d730

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

PROCESS_NAME:  System

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff8000373a0c2 to fffff8000329d640

STACK_TEXT:  
fffff880`02fd31e8 fffff800`0373a0c2 : 00000000`000000c9 00000000`00000006 00000000`00000103 fffff980`09946b80 : nt!KeBugCheckEx
fffff880`02fd31f0 fffff880`06f1d5e1 : fffff880`02fd32f0 fffff980`00000000 00000000`00000103 00000000`00000000 : nt!IovCompleteRequest+0xc2
fffff880`02fd32c0 fffff880`02fd32f0 : fffff980`00000000 00000000`00000103 00000000`00000000 00000000`00000000 : lv302a64+0x15e1
fffff880`02fd32c8 fffff980`00000000 : 00000000`00000103 00000000`00000000 00000000`00000000 fffff800`0372d2a7 : 0xfffff880`02fd32f0
fffff880`02fd32d0 00000000`00000103 : 00000000`00000000 00000000`00000000 fffff800`0372d2a7 00000001`06060000 : 0xfffff980`00000000
fffff880`02fd32d8 00000000`00000000 : 00000000`00000000 fffff800`0372d2a7 00000001`06060000 fffff880`02fd32f8 : 0x103


STACK_COMMAND:  kb

FOLLOWUP_IP: 
lv302a64+15e1
fffff880`06f1d5e1 ??              ???

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  lv302a64+15e1

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: lv302a64

IMAGE_NAME:  lv302a64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  46429ddf

FAILURE_BUCKET_ID:  X64_0xc9_6_VRF_lv302a64+15e1

BUCKET_ID:  X64_0xc9_6_VRF_lv302a64+15e1

Followup: MachineOwner
---------

0: kd> lmtsmn
start             end                 module name
fffff880`04d5a000 fffff880`04d98000   1394ohci 1394ohci.sys Sat Nov 20 23:44:56 2010 (4CE7A6A8)
fffff880`00ec2000 fffff880`00f19000   ACPI     ACPI.sys     Sat Nov 20 22:19:16 2010 (4CE79294)
fffff880`04a2f000 fffff880`04ab8000   afd      afd.sys      Sat Nov 20 22:23:27 2010 (4CE7938F)
fffff880`04dde000 fffff880`04df4000   AgileVpn AgileVpn.sys Tue Jul 14 12:10:24 2009 (4A5BCCF0)
fffff880`05138000 fffff880`0514c000   amdiox64 amdiox64.sys Fri Feb 19 04:17:53 2010 (4B7D5A21)
fffff880`015e3000 fffff880`015f8000   amdppm   amdppm.sys   Tue Jul 14 11:19:25 2009 (4A5BC0FD)
fffff880`0104b000 fffff880`01092000   amdsbs   amdsbs.sys   Sat Mar 21 07:36:03 2009 (49C3E213)
fffff880`010f5000 fffff880`01100000   amdxata  amdxata.sys  Sat Mar 20 05:18:18 2010 (4BA3A3CA)
fffff880`00e00000 fffff880`00e09000   atapi    atapi.sys    Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`00da7000 fffff880`00dd1000   ataport  ataport.SYS  Sat Nov 20 22:19:15 2010 (4CE79293)
fffff880`05663000 fffff880`05f5f000   atikmdag atikmdag.sys Thu Jan 27 11:48:28 2011 (4D40A4BC)
fffff880`04c07000 fffff880`04c55000   atikmpag atikmpag.sys Thu Jan 27 11:13:33 2011 (4D409C8D)
fffff880`044d3000 fffff880`044da000   Beep     Beep.SYS     Tue Jul 14 12:00:13 2009 (4A5BCA8D)
fffff880`04a1a000 fffff880`04a2b000   blbdrive blbdrive.sys Tue Jul 14 11:35:59 2009 (4A5BC4DF)
fffff880`011c9000 fffff880`011f3000   cdrom    cdrom.sys    Sat Nov 20 22:19:20 2010 (4CE79298)
fffff880`00cbd000 fffff880`00d7d000   CI       CI.dll       Sun Nov 21 02:12:36 2010 (4CE7C944)
fffff880`01600000 fffff880`01630000   CLASSPNP CLASSPNP.SYS Sat Nov 20 22:19:23 2010 (4CE7929B)
fffff880`00c5f000 fffff880`00cbd000   CLFS     CLFS.SYS     Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`01463000 fffff880`014d5000   cng      cng.sys      Sat Nov 20 23:08:45 2010 (4CE79E2D)
fffff880`04dce000 fffff880`04dde000   CompositeBus CompositeBus.sys Sat Nov 20 23:33:17 2010 (4CE7A3ED)
fffff880`01630000 fffff880`0163e000   crashdmp crashdmp.sys Tue Jul 14 12:01:01 2009 (4A5BCABD)
fffff880`04400000 fffff880`0441e000   dfsc     dfsc.sys     Sat Nov 20 22:26:31 2010 (4CE79447)
fffff880`04a0b000 fffff880`04a1a000   discache discache.sys Tue Jul 14 11:37:18 2009 (4A5BC52E)
fffff880`019da000 fffff880`019f0000   disk     disk.sys     Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`05099000 fffff880`050bb000   drmk     drmk.sys     Tue Jul 14 13:01:25 2009 (4A5BD8E5)
fffff880`01648000 fffff880`0168f000   dump_amdsbs dump_amdsbs.sys Sat Mar 21 07:36:03 2009 (49C3E213)
fffff880`0163e000 fffff880`01648000   dump_diskdump dump_diskdump.sys Sat Nov 20 23:33:56 2010 (4CE7A414)
fffff880`0168f000 fffff880`016a2000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 11:21:51 2009 (4A5BC18F)
fffff880`04c55000 fffff880`04d49000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 22:50:50 2010 (4CE799FA)
fffff880`05f5f000 fffff880`05fa5000   dxgmms1  dxgmms1.sys  Sat Nov 20 22:49:53 2010 (4CE799C1)
fffff880`04583000 fffff880`045f9000   eeCtrl64 eeCtrl64.sys Sat May 22 09:44:45 2010 (4BF6FECD)
fffff880`02c00000 fffff880`02c20000   ENG64    ENG64.SYS    Sat Mar 05 11:02:16 2011 (4D716168)
fffff880`02c29000 fffff880`02dec000   EX64     EX64.SYS     Sat Mar 05 11:10:51 2011 (4D71636B)
fffff880`04d98000 fffff880`04da5000   fdc      fdc.sys      Tue Jul 14 12:00:54 2009 (4A5BCAB6)
fffff880`01157000 fffff880`0116b000   fileinfo fileinfo.sys Tue Jul 14 11:34:25 2009 (4A5BC481)
fffff880`051b8000 fffff880`051c3000   flpydisk flpydisk.sys Tue Jul 14 12:00:54 2009 (4A5BCAB6)
fffff880`0110b000 fffff880`01157000   fltmgr   fltmgr.sys   Sat Nov 20 22:19:24 2010 (4CE7929C)
fffff880`014e6000 fffff880`014f0000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 11:19:45 2009 (4A5BC111)
fffff880`019a0000 fffff880`019da000   fvevol   fvevol.sys   Sat Nov 20 22:24:06 2010 (4CE793B6)
fffff880`018ad000 fffff880`018f7000   fwpkclnt fwpkclnt.sys Sat Nov 20 22:21:37 2010 (4CE79321)
fffff800`03807000 fffff800`03850000   hal      hal.dll      Sun Nov 21 02:00:25 2010 (4CE7C669)
fffff880`05fa5000 fffff880`05fc9000   HDAudBus HDAudBus.sys Sat Nov 20 23:43:42 2010 (4CE7A65E)
fffff880`05000000 fffff880`0505c000   HdAudio  HdAudio.sys  Sat Nov 20 23:44:23 2010 (4CE7A687)
fffff880`01997000 fffff880`019a0000   hwpolicy hwpolicy.sys Sat Nov 20 22:18:54 2010 (4CE7927E)
fffff880`050d5000 fffff880`050e4000   kbdclass kbdclass.sys Tue Jul 14 11:19:50 2009 (4A5BC116)
fffff800`00b97000 fffff800`00ba1000   kdcom    kdcom.dll    Tue Jul 14 13:31:07 2009 (4A5BDFDB)
fffff880`050f5000 fffff880`05138000   ks       ks.sys       Sat Nov 20 23:33:23 2010 (4CE7A3F3)
fffff880`013b2000 fffff880`013cd000   ksecdd   ksecdd.sys   Sat Nov 20 22:21:15 2010 (4CE7930B)
fffff880`013cd000 fffff880`013f8000   ksecpkg  ksecpkg.sys  Sat Nov 20 23:10:34 2010 (4CE79E9A)
fffff880`051e5000 fffff880`051ea200   ksthunk  ksthunk.sys  Tue Jul 14 12:00:19 2009 (4A5BCA93)
fffff880`06f1c000 fffff880`06f1e380   lv302a64 lv302a64.sys Thu May 10 16:21:51 2007 (46429DDF)
fffff880`06e0a000 fffff880`06f1b880   LV302V64 LV302V64.SYS Thu May 10 16:22:39 2007 (46429E0F)
fffff880`06dda000 fffff880`06de4900   LVUSBS64 LVUSBS64.sys Thu May 10 16:21:07 2007 (46429DB3)
fffff880`00c3e000 fffff880`00c4b000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 13:29:09 2009 (4A5BDF65)
fffff880`050e4000 fffff880`050f3000   mouclass mouclass.sys Tue Jul 14 11:19:50 2009 (4A5BC116)
fffff880`00d8d000 fffff880`00da7000   mountmgr mountmgr.sys Sat Nov 20 22:19:21 2010 (4CE79299)
fffff880`01100000 fffff880`0110b000   msahci   msahci.sys   Sat Nov 20 23:33:58 2010 (4CE7A416)
fffff880`04538000 fffff880`04543000   Msfs     Msfs.SYS     Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`00f22000 fffff880`00f2c000   msisadrv msisadrv.sys Tue Jul 14 11:19:26 2009 (4A5BC0FE)
fffff880`0116b000 fffff880`011c9000   msrpc    msrpc.sys    Sat Nov 20 22:21:56 2010 (4CE79334)
fffff880`04a00000 fffff880`04a0b000   mssmbios mssmbios.sys Tue Jul 14 11:31:10 2009 (4A5BC3BE)
fffff880`01985000 fffff880`01997000   mup      mup.sys      Tue Jul 14 11:23:45 2009 (4A5BC201)
fffff880`014f0000 fffff880`015e3000   ndis     ndis.sys     Sat Nov 20 22:23:30 2010 (4CE79392)
fffff880`04df4000 fffff880`04e00000   ndistapi ndistapi.sys Tue Jul 14 12:10:00 2009 (4A5BCCD8)
fffff880`00dd1000 fffff880`00e00000   ndiswan  ndiswan.sys  Sat Nov 20 23:52:32 2010 (4CE7A870)
fffff880`051c3000 fffff880`051d8000   NDProxy  NDProxy.SYS  Sat Nov 20 23:52:20 2010 (4CE7A864)
fffff880`04b42000 fffff880`04b51000   netbios  netbios.sys  Tue Jul 14 12:09:26 2009 (4A5BCCB6)
fffff880`04ab8000 fffff880`04afd000   netbt    netbt.sys    Sat Nov 20 22:23:18 2010 (4CE79386)
fffff880`01400000 fffff880`01460000   NETIO    NETIO.SYS    Sat Nov 20 22:23:13 2010 (4CE79381)
fffff880`04543000 fffff880`04554000   Npfs     Npfs.SYS     Tue Jul 14 11:19:48 2009 (4A5BC114)
fffff880`04bee000 fffff880`04bfa000   nsiproxy nsiproxy.sys Tue Jul 14 11:21:02 2009 (4A5BC15E)
fffff800`0321d000 fffff800`03807000   nt       ntkrnlmp.exe Sat Nov 20 22:30:02 2010 (4CE7951A)
fffff880`0120f000 fffff880`013b2000   Ntfs     Ntfs.sys     Sat Nov 20 22:20:57 2010 (4CE792F9)
fffff880`02c20000 fffff880`02c29000   Null     Null.SYS     Tue Jul 14 11:19:37 2009 (4A5BC109)
fffff880`04b06000 fffff880`04b2c000   pacer    pacer.sys    Sat Nov 20 23:52:18 2010 (4CE7A862)
fffff880`04db1000 fffff880`04dce000   parport  parport.sys  Tue Jul 14 12:00:40 2009 (4A5BCAA8)
fffff880`00f6c000 fffff880`00f81000   partmgr  partmgr.sys  Sat Nov 20 22:20:00 2010 (4CE792C0)
fffff880`00f2c000 fffff880`00f5f000   pci      pci.sys      Sat Nov 20 22:19:11 2010 (4CE7928F)
fffff880`00ff2000 fffff880`00ff9000   pciide   pciide.sys   Tue Jul 14 11:19:49 2009 (4A5BC115)
fffff880`00d7d000 fffff880`00d8d000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 11:19:48 2009 (4A5BC114)
fffff880`014d5000 fffff880`014e6000   pcw      pcw.sys      Tue Jul 14 11:19:27 2009 (4A5BC0FF)
fffff880`0505c000 fffff880`05099000   portcls  portcls.sys  Tue Jul 14 12:06:27 2009 (4A5BCC03)
fffff880`00c4b000 fffff880`00c5f000   PSHED    PSHED.dll    Tue Jul 14 13:32:23 2009 (4A5BE027)
fffff880`01026000 fffff880`0104a000   rasl2tp  rasl2tp.sys  Sat Nov 20 23:52:34 2010 (4CE7A872)
fffff880`00c00000 fffff880`00c1b000   raspppoe raspppoe.sys Tue Jul 14 12:10:17 2009 (4A5BCCE9)
fffff880`00c1b000 fffff880`00c3c000   raspptp  raspptp.sys  Sat Nov 20 23:52:31 2010 (4CE7A86F)
fffff880`050bb000 fffff880`050d5000   rassstp  rassstp.sys  Tue Jul 14 12:10:25 2009 (4A5BCCF1)
fffff880`04b9d000 fffff880`04bee000   rdbss    rdbss.sys    Sat Nov 20 22:27:51 2010 (4CE79497)
fffff880`0451d000 fffff880`04526000   RDPCDD   RDPCDD.sys   Tue Jul 14 12:16:34 2009 (4A5BCE62)
fffff880`04526000 fffff880`0452f000   rdpencdd rdpencdd.sys Tue Jul 14 12:16:34 2009 (4A5BCE62)
fffff880`0452f000 fffff880`04538000   rdprefmp rdprefmp.sys Tue Jul 14 12:16:35 2009 (4A5BCE63)
fffff880`0194b000 fffff880`01985000   rdyboost rdyboost.sys Sat Nov 20 22:43:10 2010 (4CE7982E)
fffff880`05fc9000 fffff880`05ffb000   Rt64win7 Rt64win7.sys Thu Feb 26 22:04:13 2009 (49A65B0D)
fffff880`06c0d000 fffff880`06dbac00   RTKVHD64 RTKVHD64.sys Tue Jun 02 22:15:09 2009 (4A24FBAD)
fffff880`04da5000 fffff880`04db1000   serenum  serenum.sys  Tue Jul 14 12:00:33 2009 (4A5BCAA1)
fffff880`04b51000 fffff880`04b6e000   serial   serial.sys   Tue Jul 14 12:00:40 2009 (4A5BCAA8)
fffff880`01943000 fffff880`0194b000   spldr    spldr.sys    Tue May 12 04:56:27 2009 (4A0858BB)
fffff880`0442a000 fffff880`0449d000   SRTSP64  SRTSP64.SYS  Tue Feb 24 16:18:16 2009 (49A366F8)
fffff880`02dec000 fffff880`02e00000   SRTSPX64 SRTSPX64.SYS Tue Feb 24 16:20:53 2009 (49A36795)
fffff880`01092000 fffff880`010f5000   storport storport.sys Sat Nov 20 23:35:02 2010 (4CE7A456)
fffff880`050f3000 fffff880`050f4480   swenum   swenum.sys   Tue Jul 14 12:00:18 2009 (4A5BCA92)
fffff880`0449d000 fffff880`044d3000   SYMEVENT64x86 SYMEVENT64x86.SYS Tue Jan 15 12:32:19 2008 (478BF103)
fffff880`016a9000 fffff880`018ad000   tcpip    tcpip.sys    Sat Nov 20 22:25:52 2010 (4CE79420)
fffff880`04576000 fffff880`04583000   TDI      TDI.SYS      Sat Nov 20 22:22:06 2010 (4CE7933E)
fffff880`04554000 fffff880`04576000   tdx      tdx.sys      Sat Nov 20 22:21:54 2010 (4CE79332)
fffff880`04b89000 fffff880`04b9d000   termdd   termdd.sys   Sun Nov 21 00:03:40 2010 (4CE7AB0C)
fffff880`01000000 fffff880`01026000   tunnel   tunnel.sys   Sat Nov 20 23:51:50 2010 (4CE7A846)
fffff880`0514c000 fffff880`0515e000   umbus    umbus.sys    Sat Nov 20 23:44:37 2010 (4CE7A695)
fffff880`06f1f000 fffff880`06f39c80   usbaudio usbaudio.sys Sat Nov 20 23:43:52 2010 (4CE7A668)
fffff880`06dbb000 fffff880`06dd8000   usbccgp  usbccgp.sys  Sat Nov 20 23:44:03 2010 (4CE7A673)
fffff880`06dd8000 fffff880`06dd9f00   USBD     USBD.SYS     Tue Jul 14 12:06:23 2009 (4A5BCBFF)
fffff880`04d49000 fffff880`04d5a000   usbehci  usbehci.sys  Tue Jul 14 12:06:30 2009 (4A5BCC06)
fffff880`0515e000 fffff880`051b8000   usbhub   usbhub.sys   Sat Nov 20 23:44:30 2010 (4CE7A68E)
fffff880`05600000 fffff880`0560b000   usbohci  usbohci.sys  Tue Jul 14 12:06:30 2009 (4A5BCC06)
fffff880`0560b000 fffff880`05661000   USBPORT  USBPORT.SYS  Tue Jul 14 12:06:31 2009 (4A5BCC07)
fffff880`00f5f000 fffff880`00f6c000   vdrvroot vdrvroot.sys Tue Jul 14 12:01:31 2009 (4A5BCADB)
fffff880`044da000 fffff880`044e8000   vga      vga.sys      Tue Jul 14 11:38:47 2009 (4A5BC587)
fffff880`044e8000 fffff880`0450d000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 11:38:51 2009 (4A5BC58B)
fffff880`00f81000 fffff880`00f96000   volmgr   volmgr.sys   Sat Nov 20 22:19:28 2010 (4CE792A0)
fffff880`00f96000 fffff880`00ff2000   volmgrx  volmgrx.sys  Sat Nov 20 22:20:43 2010 (4CE792EB)
fffff880`018f7000 fffff880`01943000   volsnap  volsnap.sys  Sat Nov 20 22:20:08 2010 (4CE792C8)
fffff880`04b2c000 fffff880`04b42000   vwififlt vwififlt.sys Tue Jul 14 12:07:22 2009 (4A5BCC3A)
fffff880`04b6e000 fffff880`04b89000   wanarp   wanarp.sys   Sat Nov 20 23:52:36 2010 (4CE7A874)
fffff880`0450d000 fffff880`0451d000   watchdog watchdog.sys Tue Jul 14 11:37:35 2009 (4A5BC53F)
fffff880`00e0f000 fffff880`00eb3000   Wdf01000 Wdf01000.sys Tue Jul 14 11:22:07 2009 (4A5BC19F)
fffff880`00eb3000 fffff880`00ec2000   WDFLDR   WDFLDR.SYS   Tue Jul 14 11:19:54 2009 (4A5BC11A)
fffff880`04afd000 fffff880`04b06000   wfplwf   wfplwf.sys   Tue Jul 14 12:09:26 2009 (4A5BCCB6)
fffff880`0441e000 fffff880`04427000   wmiacpi  wmiacpi.sys  Tue Jul 14 11:31:02 2009 (4A5BC3B6)
fffff880`00f19000 fffff880`00f22000   WMILIB   WMILIB.SYS   Tue Jul 14 11:19:51 2009 (4A5BC117)

Unloaded modules:
fffff880`051f6000 fffff880`051f8000   USBD.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00002000
fffff880`051eb000 fffff880`051f6000   LVUSBS64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
fffff880`051e3000 fffff880`051e5000   USBD.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00002000
fffff880`051d8000 fffff880`051e3000   LVUSBS64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
My System SpecsSystem Spec
.

02 Apr 2011   #4
Keppet

Windows 7 Home Premium x64
 
 

Thanks for the reply!

So how did you get that information (the bugcheck and the offending files) from the data I uploaded? I had look through the files before uploading them but couldn't see anything useful -- do I just not know what I'm looking for, or do you need to run those files through some sort of program? Having that sort of divining at my disposal previously could have saved me about 30 hours of testing every little thing I could think of before coming here for help.


Anyway -- I updated both Realtek drivers. The Logitech website didn't have a driver to match the model of my webcam, I guess it's too old or something. I just uninstalled the current drivers and unplugged the webcam for now. Then I turned Driver Verifier back on and it's not blue screening anymore.

After about 4 hours using the computer (playing World of Warcraft while watching a dvd) it black screened again. No minidump so I don't know what else to say. Verifier is still running and I'll leave it going overnight but it hasn't picked up anything else.

I'll try to update the antivirus - I need to find my serial number which I probably won't be able to do until Monday. Is there anything else I can try in the meantime?

Again, thanks for the help, much appreciated.
My System SpecsSystem Spec
02 Apr 2011   #5
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Quote   Quote: Originally Posted by Keppet
So how did you get that information (the bugcheck and the offending files) from the data I uploaded? I had look through the files before uploading them but couldn't see anything useful -- do I just not know what I'm looking for, or do you need to run those files through some sort of program? Having that sort of divining at my disposal previously could have saved me about 30 hours of testing every little thing I could think of before coming here for help.
There's a certain program to read those dump files.
Quote   Quote: Originally Posted by Keppet
The Logitech website didn't have a driver to match the model of my webcam, I guess it's too old or something.
Is your Webcam Logitech?

Turn Verifier off and monitor your computer for anymore BSOD.
My System SpecsSystem Spec
02 Apr 2011   #6
Keppet

Windows 7 Home Premium x64
 
 

Yeah, the webcam is Logitech. It's a Logitech Communicate STX, when I select that product it takes me to a driver for Logitech Communicate STX Plus (a newer model than I have). So I downloaded that driver anyway, but when I tried to install it, it said it wasn't the right match for my hardware. So I just uninstalled the device and drivers completely.

I've turned Verifier off now, it ran fine all night once the webcam was out of the picture.

I'm still getting the random black screen lockups though... I can't find any serial number for the antivirus, it was an educational version so it's likely I don't have one. If that's the case, updating it is not an option but I can remove it entirely and see if the black screens still happen. I'll give that a try today.

There's no dump files from the black screen lockup, so I don't know what else I can do. Any suggestions?
My System SpecsSystem Spec
04 Apr 2011   #7
Keppet

Windows 7 Home Premium x64
 
 

Uninstalled the antivirus since I couldn't find a serial number to upgrade it... got another black screen after a few hours
My System SpecsSystem Spec
05 Apr 2011   #8
Keppet

Windows 7 Home Premium x64
 
 

Anyone have any suggestions? I'm getting desperate!
My System SpecsSystem Spec
05 Apr 2011   #9
cloa513

Windows 7 Home Premium 32 Japanese Vsersion
 
 

Have you used registry repair software? How did you switch out the hard disk. Must have been a lot of work reinstalling.
My System SpecsSystem Spec
05 Apr 2011   #10
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by cloa513 View Post
Have you used registry repair software? How did you switch out the hard disk. Must have been a lot of work reinstalling.
Windows 7 doesn't need any registry repair software
My System SpecsSystem Spec
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