BSOD when installing drivers for logitech c910 webcam


  1. Posts : 4
    windows 7 home prem x64
       #1

    BSOD when installing drivers for logitech c910 webcam


    windows 7 hom prem ( x64)
    Asus P8p67Le
    Intel I core i7 2600
    8 gb ram

    Fresh Install of win 7 (64 bit) then tried to install my webcam c910, with its latest drivers, I get a BSOD constantly......wondering if anyone could help because i have no idea.


    16.6: kd:x86> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    A device driver attempting to corrupt the system has been caught. This is
    because the driver was specified in the registry as being suspect (by the
    administrator) and the kernel has enabled substantial checking of this driver.
    If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
    be among the most commonly seen crashes.
    Arguments:
    Arg1: 0000000000000091, A driver switched stacks using a method that is not supported by
    the operating system. The only supported way to extend a kernel
    mode stack is by using KeExpandKernelStackAndCallout.
    Arg2: 0000000000000002
    Arg3: fffffa8006724680
    Arg4: 0000000000000000

    Debugging Details:
    ------------------


    BUGCHECK_STR: 0xc4_91

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    CURRENT_IRQL: 0

    LAST_CONTROL_TRANSFER: from 0000000000000000 to 0000000000000000

    STACK_TEXT:
    00000000 00000000 00000000 00000000 00000000 0x0


    STACK_COMMAND: kb

    SYMBOL_NAME: ANALYSIS_INCONCLUSIVE

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: Unknown_Module

    IMAGE_NAME: Unknown_Image

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    BUCKET_ID: INVALID_KERNEL_CONTEXT

    Followup: MachineOwner
    ---------

    16.6: kd:x86> lmvm Unknown_Module
    start end module name
    Last edited by Saveferis; 02 Apr 2011 at 05:46.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Saveferis said:
    windows 7 hom prem ( x64)
    Asus P8p67Le
    Intel I core i7 2600
    8 gb ram

    Fresh Install of win 7 (64 bit) then tried to install my webcam c910, with its latest drivers, I get a BSOD constantly......wondering if anyone could help because i have no idea.


    16.6: kd:x86> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    A device driver attempting to corrupt the system has been caught. This is
    because the driver was specified in the registry as being suspect (by the
    administrator) and the kernel has enabled substantial checking of this driver.
    If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
    be among the most commonly seen crashes.
    Arguments:
    Arg1: 0000000000000091, A driver switched stacks using a method that is not supported by
    the operating system. The only supported way to extend a kernel
    mode stack is by using KeExpandKernelStackAndCallout.
    Arg2: 0000000000000002
    Arg3: fffffa8006724680
    Arg4: 0000000000000000

    Debugging Details:
    ------------------


    BUGCHECK_STR: 0xc4_91

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    CURRENT_IRQL: 0

    LAST_CONTROL_TRANSFER: from 0000000000000000 to 0000000000000000

    STACK_TEXT:
    00000000 00000000 00000000 00000000 00000000 0x0


    STACK_COMMAND: kb

    SYMBOL_NAME: ANALYSIS_INCONCLUSIVE

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: Unknown_Module

    IMAGE_NAME: Unknown_Image

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    BUCKET_ID: INVALID_KERNEL_CONTEXT

    Followup: MachineOwner
    ---------

    16.6: kd:x86> lmvm Unknown_Module
    start end module name




    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



    To ensure minidumps are enabled:

    Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    Under the Advanced tab, click on the Startup and Recovery Settings... button.
    Ensure that Automatically restart is unchecked.
    Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    OK your way out.
    Reboot if changes have been made.
      My Computer


  3. Posts : 4
    windows 7 home prem x64
    Thread Starter
       #3

    I appreciate your quick response.......the zipped minidump has been attatched

    Thanks.
      My Computer


  4. Posts : 4
    windows 7 home prem x64
    Thread Starter
       #4

    No love......:)
    Last edited by Saveferis; 02 Apr 2011 at 08:24.
      My Computer


  5. Posts : 4
    windows 7 home prem x64
    Thread Starter
       #5

    Still no love......
      My Computer


 

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