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#11
the thing is, if sptd.sys is uninstalled, the computer can't start properly, but if it is installed it does start up properly
the thing is, if sptd.sys is uninstalled, the computer can't start properly, but if it is installed it does start up properly
Is Windows 7 . . .
- x86 (32-bit) or x64 ?
32 bit
- the original installed OS on the system?
Yes
- an OEM or full retail version?
OEM
- What is the age of system (hardware)?
Around 11 months
- What is the age of OS installation (have you re-installed the OS?)
Around 11 months
My computer just went into the BSOD, i don't know what happened, but before the BSOD, avg reported a Blackhole exploit kit. What is a blackhole exploit kit exactly? Is it dangerous? Please Help!
What is Blackhole exploit: Malware Intelligence Blog: Black Hole Exploits Kit. Another crimeware in addition to criminal supply. A division of MalwareIntelligence
http://community.websense.com/blogs/...ploit-kit.aspx
http://www.symantec.com/connect/blogs/blackhole-theory
From the dump it looks like the crash was caused by AVG blocking/diverting the Exploit kit from accessing your RAM.
But to be sure you're "in the clean" you should get a second opinion: load this and run a full scan
Malwarebytes : Malwarebytes Anti-Malware is a free download that removes viruses and malware from your computer
when that comes up cleand, read/install this:
Learn how to install Windows 7 Service Pack 1 (SP1)
If your computer crashes again, make sure to zip up and upload the new crash dumpsCode:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* PAGE_FAULT_IN_NONPAGED_AREA (50) Invalid system memory was referenced. This cannot be protected by try-except, it must be protected by a Probe. Typically the address is just plain bad or it is pointing at freed memory. Arguments: Arg1: 8c6a0030, memory referenced. Arg2: 00000000, value 0 = read operation, 1 = write operation. Arg3: 82cdebb4, If non-zero, the instruction address which referenced the bad memory address. Arg4: 00000001, (reserved) Debugging Details: ------------------ READ_ADDRESS: GetPointerFromAddress: unable to read from 82db9718 Unable to read MiSystemVaType memory at 82d99160 8c6a0030 FAULTING_IP: nt!MiAllocatePagedPoolPages+17c 82cdebb4 8b7830 mov edi,dword ptr [eax+30h] MM_INTERNAL_CODE: 1 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x50 PROCESS_NAME: firefox.exe CURRENT_IRQL: 0 TRAP_FRAME: b80ff9c4 -- (.trap 0xffffffffb80ff9c4) ErrCode = 00000000 eax=8c6a0000 ebx=8c6abd38 ecx=82d99100 edx=00000000 esi=0000051e edi=0007c200 eip=82cdebb4 esp=b80ffa38 ebp=b80ffa64 iopl=0 nv up ei pl nz ac pe nc cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010216 nt!MiAllocatePagedPoolPages+0x17c: 82cdebb4 8b7830 mov edi,dword ptr [eax+30h] ds:0023:8c6a0030=???????? Resetting default scope LAST_CONTROL_TRANSFER: from 82c975f8 to 82cd68e3 STACK_TEXT: b80ff9ac 82c975f8 00000000 8c6a0030 00000000 nt!MmAccessFault+0x106 b80ff9ac 82cdebb4 00000000 8c6a0030 00000000 nt!KiTrap0E+0xdc b80ffa64 82d6f024 00000600 00000021 8c6abe00 nt!MiAllocatePagedPoolPages+0x17c b80ffac8 82ce578f 00000021 0051e000 00000ff0 nt!MiAllocatePoolPages+0x1f b80ffb20 82d70cd8 00000000 00000021 0051e000 nt!ExpAllocateBigPool+0xa6 b80ffb80 9287b868 00000021 0051d74c 35316847 nt!ExAllocatePoolWithTag+0x12d b80ffb94 92859c37 0051d74c 35316847 00000000 win32k!Win32AllocPool+0x13 b80ffba8 9286db3e 0051d74c 35316847 b80ffc58 win32k!PALLOCMEM+0x18 b80ffbc4 92883047 0051d74c 00000005 00000001 win32k!AllocateObject+0x98 b80ffc24 92857a97 00001900 00000000 00000000 win32k!SURFMEM::bCreateDIB+0x261 b80ffc90 9285759d 00000000 00000006 01080030 win32k!hsurfCreateCompatibleSurface+0x2a8 b80ffd0c 9285762f ffb91008 00000640 00000346 win32k!GreCreateCompatibleBitmap+0x1cd b80ffd20 82c9442a 4e010d76 00000640 00000346 win32k!NtGdiCreateCompatibleBitmap+0x19 b80ffd20 76f464f4 4e010d76 00000640 00000346 nt!KiFastCallEntry+0x12a WARNING: Frame IP not in any known module. Following frames may be wrong. 0028eafc 00000000 00000000 00000000 00000000 0x76f464f4 STACK_COMMAND: kb FOLLOWUP_IP: win32k!Win32AllocPool+13 9287b868 5d pop ebp SYMBOL_STACK_INDEX: 6 SYMBOL_NAME: win32k!Win32AllocPool+13 FOLLOWUP_NAME: MachineOwner MODULE_NAME: win32k IMAGE_NAME: win32k.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc2a2 FAILURE_BUCKET_ID: 0x50_win32k!Win32AllocPool+13 BUCKET_ID: 0x50_win32k!Win32AllocPool+13 Followup: MachineOwner ---------
https://www.sevenforums.com/crashes-d...tructions.html
And if your Sims3 Launcher keeps crashing, delete the temp files under \Documents\Electronic Arts\The Sims 3: CASPartCache.package, compositorCache.package, scriptCache.package, simCompositorCache.package
and start TS3.exe directly
-DG