BSOD when copying files via wired network

tonio · 15 Apr 2011

Hi

I'm having this blue screen problem on my desktop after I updated to Windows 7 SP1. I always get a BSOD(0x0000007F - UNEXPECTED_KERNEL_MODE_TRAP) every time I copy files from my laptop via wired network. The dump file is attached, can somebody take a look and give advise?

Thanks a lot.

CarlTR6 · 15 Apr 2011

Hi tonio and welcome to the forum. We need more information than the dump file alone gives and one dump file is not very conclusive. Please read this tutorial, follow the instructions and post back. We will be glad to help you. https://www.sevenforums.com/crashes-d...tructions.html

That said I looked at your dump file. It is bugcheck 7E and blames a Windows system core file which is highly unlikely to be the real cause.

1. Update your chipset drivers using the link provided; in particular, this driver should be update:

nvhda64v.sys Fri Jun 26 18:54:59 2009 - nVidia HDMI Audio Device (nForce chipset driver). Drivers - Download NVIDIA Drivers

Also, update this driver through the link provided:

RTKVHD64.sys Mon Jul 06 05:18:54 2009 - Realtek High Definition Audio Function Driver. Realtek

2. Install this Microsoft hotfix: Stop error message when you run an application that transfers data by using the UDP protocol in Windows Server 2008 R2 or in Windows 7: "STOP 0x0000007F"

See if these two steps improve your system's stability. Please post back and let us know.

Code:

Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0xfffff800`04419000 PsLoadedModuleList = 0xfffff800`0465ee90
Debug session time: Fri Apr 15 08:26:19.121 2011 (GMT-4)
System Uptime: 0 days 0:12:05.682
Loading Kernel Symbols
...............................................................
................................................................
....................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050031, 406f8, fffff800045c16e4}

Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000406f8
Arg4: fffff800045c16e4

Debugging Details:
------------------


BUGCHECK_STR:  0x7f_8

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80004498be9 to fffff80004499640

STACK_TEXT:  
fffff880`0456ace8 fffff800`04498be9 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000406f8 : nt!KeBugCheckEx
fffff880`0456acf0 fffff800`044970b2 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`0456ae30 fffff800`045c16e4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`04586ef0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiAllocatePoolPages+0x64


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiDoubleFaultAbort+b2
fffff800`044970b2 90              nop

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  nt!KiDoubleFaultAbort+b2

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7951a

FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2

BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2

Followup: MachineOwner
---------

2: kd> lmtsmn
start             end                 module name
fffff880`00f76000 fffff880`00fcd000   ACPI     ACPI.sys     Sat Nov 20 04:19:16 2010 (4CE79294)
fffff880`05638000 fffff880`056c1000   afd      afd.sys      Sat Nov 20 04:23:27 2010 (4CE7938F)
fffff880`05b01000 fffff880`05b17000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`00df2000 fffff880`00dfd000   amdxata  amdxata.sys  Fri Mar 19 12:18:18 2010 (4BA3A3CA)
fffff880`05add000 fffff880`05ae5000   ASACPI   ASACPI.sys   Wed Jul 15 23:31:29 2009 (4A5E9F11)
fffff880`05997000 fffff880`0599d000   AsIO     AsIO.sys     Mon Aug 03 03:03:16 2009 (4A768BB4)
fffff880`05ea1000 fffff880`05eaa000   aswFsBlk aswFsBlk.SYS Wed Feb 23 09:54:56 2011 (4D651FC0)
fffff880`05e67000 fffff880`05ea1000   aswMonFlt aswMonFlt.sys Wed Feb 23 09:55:04 2011 (4D651FC8)
fffff880`056c1000 fffff880`056cb000   aswRdr   aswRdr.SYS   Wed Feb 23 09:55:11 2011 (4D651FCF)
fffff880`0115e000 fffff880`011de000   aswSnx   aswSnx.SYS   Wed Feb 23 09:56:59 2011 (4D65203B)
fffff880`0594c000 fffff880`05997000   aswSP    aswSP.SYS    Wed Feb 23 09:57:02 2011 (4D65203E)
fffff880`013f0000 fffff880`01400000   aswTdi   aswTdi.SYS   Wed Feb 23 09:55:51 2011 (4D651FF7)
fffff880`05d6f000 fffff880`05d7a000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`00ff4000 fffff880`00ffd000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00dc8000 fffff880`00df2000   ataport  ataport.SYS  Sat Nov 20 04:19:15 2010 (4CE79293)
fffff880`016e9000 fffff880`016f0000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`0593b000 fffff880`0594c000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`03c00000 fffff880`03c1e000   bowser   bowser.sys   Tue Feb 22 23:55:04 2011 (4D649328)
fffff960`00720000 fffff960`00747000   cdd      cdd.dll      unavailable (00000000)
fffff880`016b6000 fffff880`016e0000   cdrom    cdrom.sys    Sat Nov 20 04:19:20 2010 (4CE79298)
fffff880`00ea7000 fffff880`00f67000   CI       CI.dll       Sat Nov 20 08:12:36 2010 (4CE7C944)
fffff880`01650000 fffff880`01680000   CLASSPNP CLASSPNP.SYS Sat Nov 20 04:19:23 2010 (4CE7929B)
fffff880`00d0d000 fffff880`00d6b000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`010ec000 fffff880`0115e000   cng      cng.sys      Sat Nov 20 05:08:45 2010 (4CE79E2D)
fffff880`05af1000 fffff880`05b01000   CompositeBus CompositeBus.sys Sat Nov 20 05:33:17 2010 (4CE7A3ED)
fffff880`05e00000 fffff880`05e0e000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`0591d000 fffff880`0593b000   dfsc     dfsc.sys     Sat Nov 20 04:26:31 2010 (4CE79447)
fffff880`0590e000 fffff880`0591d000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`0163a000 fffff880`01650000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`05fa1000 fffff880`05fc3000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`05e0e000 fffff880`05e17000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`06df4000 fffff880`06e00000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`05e17000 fffff880`05e2a000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`05e2a000 fffff880`05e36000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`104c8000 fffff880`105bc000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 04:50:50 2010 (4CE799FA)
fffff880`0f800000 fffff880`0f846000   dxgmms1  dxgmms1.sys  Sat Nov 20 04:49:53 2010 (4CE799C1)
fffff880`0107a000 fffff880`0108e000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`0102e000 fffff880`0107a000   fltmgr   fltmgr.sys   Sat Nov 20 04:19:24 2010 (4CE7929C)
fffff880`013e6000 fffff880`013f0000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`01600000 fffff880`0163a000   fvevol   fvevol.sys   Sat Nov 20 04:24:06 2010 (4CE793B6)
fffff880`018fb000 fffff880`01945000   fwpkclnt fwpkclnt.sys Sat Nov 20 04:21:37 2010 (4CE79321)
fffff800`04a03000 fffff800`04a4c000   hal      hal.dll      Sat Nov 20 08:00:25 2010 (4CE7C669)
fffff880`0f846000 fffff880`0f86a000   HDAudBus HDAudBus.sys Sat Nov 20 05:43:42 2010 (4CE7A65E)
fffff880`05fc9000 fffff880`05fe2000   HIDCLASS HIDCLASS.SYS Sat Nov 20 05:43:49 2010 (4CE7A665)
fffff880`06deb000 fffff880`06df3080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`06c1f000 fffff880`06c2d000   hidusb   hidusb.sys   Sat Nov 20 05:43:49 2010 (4CE7A665)
fffff880`03d1e000 fffff880`03de7000   HTTP     HTTP.sys     Sat Nov 20 04:24:30 2010 (4CE793CE)
fffff880`019e5000 fffff880`019ee000   hwpolicy hwpolicy.sys Sat Nov 20 04:18:54 2010 (4CE7927E)
fffff880`059c3000 fffff880`059d9000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`05bcc000 fffff880`05bdb000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`05fe2000 fffff880`05ff0000   kbdhid   kbdhid.sys   Sat Nov 20 05:33:25 2010 (4CE7A3F5)
fffff800`00b9c000 fffff800`00ba6000   kdcom    kdcom.dll    Sat Feb 05 11:52:49 2011 (4D4D8061)
fffff880`05a00000 fffff880`05a43000   ks       ks.sys       Sat Nov 20 05:33:23 2010 (4CE7A3F3)
fffff880`013ba000 fffff880`013d5000   ksecdd   ksecdd.sys   Sat Nov 20 04:21:15 2010 (4CE7930B)
fffff880`01460000 fffff880`0148b000   ksecpkg  ksecpkg.sys  Sat Nov 20 05:10:34 2010 (4CE79E9A)
fffff880`05fc3000 fffff880`05fc8200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`105da000 fffff880`105ef000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`05e44000 fffff880`05e67000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00caa000 fffff880`00cf9000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 08:03:51 2010 (4CE7C737)
fffff880`05e36000 fffff880`05e44000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`05bdb000 fffff880`05bea000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`05ff0000 fffff880`05ffd000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00c6c000 fffff880`00c86000   mountmgr mountmgr.sys Sat Nov 20 04:19:21 2010 (4CE79299)
fffff880`03c1e000 fffff880`03c36000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`03c36000 fffff880`03c63000   mrxsmb   mrxsmb.sys   Tue Feb 22 23:56:22 2011 (4D649376)
fffff880`05856000 fffff880`058a3000   mrxsmb10 mrxsmb10.sys Tue Feb 22 23:55:12 2011 (4D649330)
fffff880`03c63000 fffff880`03c87000   mrxsmb20 mrxsmb20.sys Tue Feb 22 23:55:12 2011 (4D649330)
fffff880`015cf000 fffff880`015da000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00fd6000 fffff880`00fe0000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`0108e000 fffff880`010ec000   msrpc    msrpc.sys    Sat Nov 20 04:21:56 2010 (4CE79334)
fffff880`05903000 fffff880`0590e000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`019d3000 fffff880`019e5000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`014c1000 fffff880`015b4000   ndis     ndis.sys     Sat Nov 20 04:23:30 2010 (4CE79392)
fffff880`05b3b000 fffff880`05b47000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`03cf3000 fffff880`03d06000   ndisuio  ndisuio.sys  Sat Nov 20 05:50:08 2010 (4CE7A7E0)
fffff880`05b47000 fffff880`05b76000   ndiswan  ndiswan.sys  Sat Nov 20 05:52:32 2010 (4CE7A870)
fffff880`05f37000 fffff880`05f4c000   NDProxy  NDProxy.SYS  Sat Nov 20 05:52:20 2010 (4CE7A864)
fffff880`05755000 fffff880`05764000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`056cb000 fffff880`05710000   netbt    netbt.sys    Sat Nov 20 04:23:18 2010 (4CE79386)
fffff880`01400000 fffff880`01460000   NETIO    NETIO.SYS    Sat Nov 20 04:23:13 2010 (4CE79381)
fffff880`015da000 fffff880`015eb000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`058f7000 fffff880`05903000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`04419000 fffff800`04a03000   nt       ntkrnlmp.exe Sat Nov 20 04:30:02 2010 (4CE7951A)
fffff880`01217000 fffff880`013ba000   Ntfs     Ntfs.sys     Sat Nov 20 04:20:57 2010 (4CE792F9)
fffff880`016e0000 fffff880`016e9000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`104c6000 fffff880`104c7180   nvBridge nvBridge.kmd Wed Feb 23 02:34:23 2011 (4D64B87F)
fffff880`05f4c000 fffff880`05f64000   nvhda64v nvhda64v.sys Fri Jun 26 18:54:59 2009 (4A4551C3)
fffff880`0f86a000 fffff880`104c5180   nvlddmkm nvlddmkm.sys Wed Feb 23 02:46:52 2011 (4D64BB6C)
fffff880`03ca0000 fffff880`03cf3000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`05719000 fffff880`0573f000   pacer    pacer.sys    Sat Nov 20 05:52:18 2010 (4CE7A862)
fffff880`05ac0000 fffff880`05add000   parport  parport.sys  Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`00d9e000 fffff880`00db3000   partmgr  partmgr.sys  Sat Nov 20 04:20:00 2010 (4CE792C0)
fffff880`00d6b000 fffff880`00d9e000   pci      pci.sys      Sat Nov 20 04:19:11 2010 (4CE7928F)
fffff880`00fed000 fffff880`00ff4000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00c5c000 fffff880`00c6c000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`013d5000 fffff880`013e6000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`05288000 fffff880`0532e000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`05f64000 fffff880`05fa1000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00cf9000 fffff880`00d0d000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`05b17000 fffff880`05b3b000   rasl2tp  rasl2tp.sys  Sat Nov 20 05:52:34 2010 (4CE7A872)
fffff880`05b76000 fffff880`05b91000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`05b91000 fffff880`05bb2000   raspptp  raspptp.sys  Sat Nov 20 05:52:31 2010 (4CE7A86F)
fffff880`05bb2000 fffff880`05bcc000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`058a6000 fffff880`058f7000   rdbss    rdbss.sys    Sat Nov 20 04:27:51 2010 (4CE79497)
fffff880`015b4000 fffff880`015bd000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`015bd000 fffff880`015c6000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`015c6000 fffff880`015cf000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`01999000 fffff880`019d3000   rdyboost rdyboost.sys Sat Nov 20 04:43:10 2010 (4CE7982E)
fffff880`03d06000 fffff880`03d1e000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`05a59000 fffff880`05ac0000   Rt64win7 Rt64win7.sys Fri Jan 21 02:34:00 2011 (4D3936E8)
fffff880`06c2f000 fffff880`06dead80   RTKVHD64 RTKVHD64.sys Mon Jul 06 05:18:54 2009 (4A51C17E)
fffff880`0532e000 fffff880`05339000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`05ae5000 fffff880`05af1000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`05764000 fffff880`05781000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`01991000 fffff880`01999000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`05c66000 fffff880`05cfe000   srv      srv.sys      Tue Feb 22 23:56:21 2011 (4D649375)
fffff880`0537c000 fffff880`053e6000   srv2     srv2.sys     Tue Feb 22 23:56:00 2011 (4D649360)
fffff880`05339000 fffff880`0536a000   srvnet   srvnet.sys   Tue Feb 22 23:55:44 2011 (4D649350)
fffff880`05bea000 fffff880`05beb480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`016f7000 fffff880`018fb000   tcpip    tcpip.sys    Sat Nov 20 04:25:52 2010 (4CE79420)
fffff880`0536a000 fffff880`0537c000   tcpipreg tcpipreg.sys Sat Nov 20 05:51:48 2010 (4CE7A844)
fffff880`015eb000 fffff880`015f8000   TDI      TDI.SYS      Sat Nov 20 04:22:06 2010 (4CE7933E)
fffff880`011de000 fffff880`01200000   tdx      tdx.sys      Sat Nov 20 04:21:54 2010 (4CE79332)
fffff880`0579c000 fffff880`057b0000   termdd   termdd.sys   Sat Nov 20 06:03:40 2010 (4CE7AB0C)
fffff960`005b0000 fffff960`005ba000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`0599d000 fffff880`059c3000   tunnel   tunnel.sys   Sat Nov 20 05:51:50 2010 (4CE7A846)
fffff880`05a43000 fffff880`05a55000   umbus    umbus.sys    Sat Nov 20 05:44:37 2010 (4CE7A695)
fffff880`06c00000 fffff880`06c1d000   usbccgp  usbccgp.sys  Sat Nov 20 05:44:03 2010 (4CE7A673)
fffff880`06c1d000 fffff880`06c1ef00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`105c9000 fffff880`105da000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`05edd000 fffff880`05f37000   usbhub   usbhub.sys   Sat Nov 20 05:44:30 2010 (4CE7A68E)
fffff880`05800000 fffff880`05856000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`105bc000 fffff880`105c9000   usbuhci  usbuhci.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00fe0000 fffff880`00fed000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`019ee000 fffff880`019fc000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`0148b000 fffff880`014b0000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00db3000 fffff880`00dc8000   volmgr   volmgr.sys   Sat Nov 20 04:19:28 2010 (4CE792A0)
fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Sat Nov 20 04:20:43 2010 (4CE792EB)
fffff880`01945000 fffff880`01991000   volsnap  volsnap.sys  Sat Nov 20 04:20:08 2010 (4CE792C8)
fffff880`0573f000 fffff880`05755000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`05781000 fffff880`0579c000   wanarp   wanarp.sys   Sat Nov 20 05:52:36 2010 (4CE7A874)
fffff880`014b0000 fffff880`014c0000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e00000 fffff880`00ea4000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f67000 fffff880`00f76000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`05710000 fffff880`05719000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00090000 fffff960`003a2000   win32k   win32k.sys   unavailable (00000000)
fffff880`00fcd000 fffff880`00fd6000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`05eaa000 fffff880`05ecb000   WudfPf   WudfPf.sys   Sat Nov 20 05:42:44 2010 (4CE7A624)

Unloaded modules:
fffff880`05cfe000 fffff880`05d6f000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01680000 fffff880`0168e000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0168e000 fffff880`0169a000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0169a000 fffff880`016a3000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`016a3000 fffff880`016b6000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000

tonio · 15 Apr 2011

Hi Carl,

I appreciate your kindly help. I attached the entire dump folder and the health report(Chinese version, not sure if you can read it) for your reference.

I followed your instruction to update the audio drivers. For the hotfix(Windows6.1-KB981180-x64.msu), it cannot be installed on my PC. The problem is still there however.

CarlTR6 · 16 Apr 2011

Thanks for the complete package. Some of it does not help due to the language barrier; but some of it is in English. I looked at the three dumps that you uploaded and all three are bugcheck 7F - usual causes: Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control. Two of the dumps blame a Windows system core file and the other blames the system driver, tcpip.sys, this driver controls the IP protocol and enables you to connect to the internet. It is highly unlikely that it is the cause of the crash; something else conflicted with it. Good job on updating the drivers. Perhaps SP1 includes the hotfix and that is why it will not install.

What USB devices do you have connected? Are your running any third party security programs besides Avast antivirus. Third party security programs can cause the 7F error code. Usually Avast runs well with Win 7.

I suggest that that you enable Driver Verifier. Carefully follow the instructions in this tutorial: Driver Verifier - Enable and Disable. Use your computer normally while Verifier is running. If Driver Verifier encounters a faulty driver, it will trigger a BSOD; upload any and all Verifier enabled dump files.

Depending on what we find or don't find with Verifier will determine what we do next.

Code:

Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0xfffff800`04417000 PsLoadedModuleList = 0xfffff800`0465ce90
Debug session time: Fri Apr 15 08:13:31.811 2011 (GMT-4)
System Uptime: 0 days 2:06:40.746
Loading Kernel Symbols
...............................................................
................................................................
.....................
Loading User Symbols
Loading unloaded module list
...................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050031, 406f8, fffff8000443a29e}

Probably caused by : tcpip.sys ( tcpip!WfpAuditEventGeneral+1da )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000406f8
Arg4: fffff8000443a29e

Debugging Details:
------------------


BUGCHECK_STR:  0x7f_8

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80004496be9 to fffff80004497640

STACK_TEXT:  
fffff880`045dbce8 fffff800`04496be9 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000406f8 : nt!KeBugCheckEx
fffff880`045dbcf0 fffff800`044950b2 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`045dbe30 fffff800`0443a29e : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`08cb7f80 fffff880`016e823a : 00000000`00000007 00000000`00000011 fffff880`08cb91d0 922c162f`d18fb155 : nt!SeReportSecurityEventWithSubCategory+0x9e
fffff880`08cb8410 fffff880`016e89a1 : 00000000`0000002c 24c88482`cc38b5b1 3003e8fb`00003900 e61ab59b`00003912 : tcpip!WfpAuditEventGeneral+0x1da
fffff880`08cb8890 fffff880`016e8c8c : fa0315c9`2817931f 47b55ea5`9879693b 47a2ad8b`88d3a527 de3a63c4`cd7f9849 : tcpip!IndicateDropAudit+0x341
fffff880`08cb8ae0 fffff880`016e8e79 : 61d3b5c2`05315046 9b3251ef`59df88fd fffffa80`05caf1b0 fffffa80`05caf1b0 : tcpip!ShimIndicateDiscard+0xac
fffff880`08cb8d50 fffff880`017348af : fffff880`08cb9538 fffffa80`091b9660 fffff880`08cb91d0 fffff880`08cb8f08 : tcpip!WfpShimIndicateDiscardGeneral+0x99
fffff880`08cb8dc0 fffff880`016fc6f8 : fffffa80`05f7b7b0 fffff880`08cb9c48 fffff880`017fa7a0 fffff880`08cb9d20 : tcpip!WfpAleClassify+0xdf
fffff880`08cb8e10 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : tcpip!WfpAlepAuthorizeReceive+0x818


STACK_COMMAND:  kb

FOLLOWUP_IP: 
tcpip!WfpAuditEventGeneral+1da
fffff880`016e823a 33c0            xor     eax,eax

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  tcpip!WfpAuditEventGeneral+1da

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: tcpip

IMAGE_NAME:  tcpip.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce79420

FAILURE_BUCKET_ID:  X64_0x7f_8_tcpip!WfpAuditEventGeneral+1da

BUCKET_ID:  X64_0x7f_8_tcpip!WfpAuditEventGeneral+1da

Followup: MachineOwner
---------

Debug session time: Sat Apr 16 00:15:00.710 2011 (GMT-4)
System Uptime: 0 days 0:30:42.645
Loading Kernel Symbols
...............................................................
................................................................
....................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050031, 406f8, fffff800046016e4}

Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000406f8
Arg4: fffff800046016e4

Debugging Details:
------------------


BUGCHECK_STR:  0x7f_8

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff800044d8be9 to fffff800044d9640

STACK_TEXT:  
fffff880`045dbce8 fffff800`044d8be9 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000406f8 : nt!KeBugCheckEx
fffff880`045dbcf0 fffff800`044d70b2 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`045dbe30 fffff800`046016e4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`045f7ef0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiAllocatePoolPages+0x64


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiDoubleFaultAbort+b2
fffff800`044d70b2 90              nop

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  nt!KiDoubleFaultAbort+b2

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7951a

FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2

BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2

Followup: MachineOwner
---------

3: kd> lmtsmn
start             end                 module name
fffff880`00ebc000 fffff880`00f13000   ACPI     ACPI.sys     Sat Nov 20 04:19:16 2010 (4CE79294)
fffff880`0426e000 fffff880`042f7000   afd      afd.sys      Sat Nov 20 04:23:27 2010 (4CE7938F)
fffff880`01200000 fffff880`01216000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`00c2a000 fffff880`00c35000   amdxata  amdxata.sys  Fri Mar 19 12:18:18 2010 (4BA3A3CA)
fffff880`05071000 fffff880`05079000   ASACPI   ASACPI.sys   Wed Jul 15 23:31:29 2009 (4A5E9F11)
fffff880`043f5000 fffff880`043fb000   AsIO     AsIO.sys     Mon Aug 03 03:03:16 2009 (4A768BB4)
fffff880`06c00000 fffff880`06c09000   aswFsBlk aswFsBlk.SYS Wed Feb 23 09:54:56 2011 (4D651FC0)
fffff880`06fc4000 fffff880`06ffe000   aswMonFlt aswMonFlt.sys Wed Feb 23 09:55:04 2011 (4D651FC8)
fffff880`042f7000 fffff880`04301000   aswRdr   aswRdr.SYS   Wed Feb 23 09:55:11 2011 (4D651FCF)
fffff880`05085000 fffff880`05105000   aswSnx   aswSnx.SYS   Wed Feb 23 09:56:59 2011 (4D65203B)
fffff880`05000000 fffff880`0504b000   aswSP    aswSP.SYS    Wed Feb 23 09:57:02 2011 (4D65203E)
fffff880`051be000 fffff880`051ce000   aswTdi   aswTdi.SYS   Wed Feb 23 09:55:51 2011 (4D651FF7)
fffff880`07e71000 fffff880`07e7c000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`00ff3000 fffff880`00ffc000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00c00000 fffff880`00c2a000   ataport  ataport.SYS  Sat Nov 20 04:19:15 2010 (4CE79293)
fffff880`0510e000 fffff880`05115000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`051ec000 fffff880`051fd000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`073b4000 fffff880`073d2000   bowser   bowser.sys   Tue Feb 22 23:55:04 2011 (4D649328)
fffff960`006c0000 fffff960`006e7000   cdd      cdd.dll      unavailable (00000000)
fffff880`016b6000 fffff880`016e0000   cdrom    cdrom.sys    Sat Nov 20 04:19:20 2010 (4CE79298)
fffff880`00cff000 fffff880`00dbf000   CI       CI.dll       Sat Nov 20 08:12:36 2010 (4CE7C944)
fffff880`01650000 fffff880`01680000   CLASSPNP CLASSPNP.SYS Sat Nov 20 04:19:23 2010 (4CE7929B)
fffff880`00ca1000 fffff880`00cff000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0112f000 fffff880`011a1000   cng      cng.sys      Sat Nov 20 05:08:45 2010 (4CE79E2D)
fffff880`01481000 fffff880`01491000   CompositeBus CompositeBus.sys Sat Nov 20 05:33:17 2010 (4CE7A3ED)
fffff880`06ef3000 fffff880`06f01000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`051ce000 fffff880`051ec000   dfsc     dfsc.sys     Sat Nov 20 04:26:31 2010 (4CE79447)
fffff880`043e6000 fffff880`043f5000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`0163a000 fffff880`01650000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`05666000 fffff880`05688000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`06f0d000 fffff880`06f16000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`06f01000 fffff880`06f0d000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`06f16000 fffff880`06f29000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`06ee7000 fffff880`06ef3000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`10505000 fffff880`105f9000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 04:50:50 2010 (4CE799FA)
fffff880`0f800000 fffff880`0f846000   dxgmms1  dxgmms1.sys  Sat Nov 20 04:49:53 2010 (4CE799C1)
fffff880`010bd000 fffff880`010d1000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`01071000 fffff880`010bd000   fltmgr   fltmgr.sys   Sat Nov 20 04:19:24 2010 (4CE7929C)
fffff880`013ec000 fffff880`013f6000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`01600000 fffff880`0163a000   fvevol   fvevol.sys   Sat Nov 20 04:24:06 2010 (4CE793B6)
fffff880`018ec000 fffff880`01936000   fwpkclnt fwpkclnt.sys Sat Nov 20 04:21:37 2010 (4CE79321)
fffff800`04410000 fffff800`04459000   hal      hal.dll      Sat Nov 20 08:00:25 2010 (4CE7C669)
fffff880`0f846000 fffff880`0f86a000   HDAudBus HDAudBus.sys Sat Nov 20 05:43:42 2010 (4CE7A65E)
fffff880`06f64000 fffff880`06f7d000   HIDCLASS HIDCLASS.SYS Sat Nov 20 05:43:49 2010 (4CE7A665)
fffff880`06f7d000 fffff880`06f85080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`06f56000 fffff880`06f64000   hidusb   hidusb.sys   Sat Nov 20 05:43:49 2010 (4CE7A665)
fffff880`072eb000 fffff880`073b4000   HTTP     HTTP.sys     Sat Nov 20 04:24:30 2010 (4CE793CE)
fffff880`019d6000 fffff880`019df000   hwpolicy hwpolicy.sys Sat Nov 20 04:18:54 2010 (4CE7927E)
fffff880`019df000 fffff880`019f5000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`056fb000 fffff880`0570a000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`06f86000 fffff880`06f94000   kbdhid   kbdhid.sys   Sat Nov 20 05:33:25 2010 (4CE7A3F5)
fffff800`00ba9000 fffff800`00bb3000   kdcom    kdcom.dll    Sat Feb 05 11:52:49 2011 (4D4D8061)
fffff880`0571b000 fffff880`0575e000   ks       ks.sys       Sat Nov 20 05:33:23 2010 (4CE7A3F3)
fffff880`013c0000 fffff880`013db000   ksecdd   ksecdd.sys   Sat Nov 20 04:21:15 2010 (4CE7930B)
fffff880`01400000 fffff880`0142b000   ksecpkg  ksecpkg.sys  Sat Nov 20 05:10:34 2010 (4CE79E9A)
fffff880`05688000 fffff880`0568d200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`0568e000 fffff880`056a3000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`06fa1000 fffff880`06fc4000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00c3e000 fffff880`00c8d000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 08:03:51 2010 (4CE7C737)
fffff880`06f29000 fffff880`06f37000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`0570a000 fffff880`05719000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`06f94000 fffff880`06fa1000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00dcf000 fffff880`00de9000   mountmgr mountmgr.sys Sat Nov 20 04:19:21 2010 (4CE79299)
fffff880`073d2000 fffff880`073ea000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`07200000 fffff880`0722d000   mrxsmb   mrxsmb.sys   Tue Feb 22 23:56:22 2011 (4D649376)
fffff880`07c36000 fffff880`07c83000   mrxsmb10 mrxsmb10.sys Tue Feb 22 23:55:12 2011 (4D649330)
fffff880`07c83000 fffff880`07ca7000   mrxsmb20 mrxsmb20.sys Tue Feb 22 23:55:12 2011 (4D649330)
fffff880`05173000 fffff880`0517e000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00f1c000 fffff880`00f26000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`010d1000 fffff880`0112f000   msrpc    msrpc.sys    Sat Nov 20 04:21:56 2010 (4CE79334)
fffff880`0425d000 fffff880`04268000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`019c4000 fffff880`019d6000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`014a1000 fffff880`01594000   ndis     ndis.sys     Sat Nov 20 04:23:30 2010 (4CE79392)
fffff880`01491000 fffff880`0149d000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`072c0000 fffff880`072d3000   ndisuio  ndisuio.sys  Sat Nov 20 05:50:08 2010 (4CE7A7E0)
fffff880`011c5000 fffff880`011f4000   ndiswan  ndiswan.sys  Sat Nov 20 05:52:32 2010 (4CE7A870)
fffff880`057ca000 fffff880`057df000   NDProxy  NDProxy.SYS  Sat Nov 20 05:52:20 2010 (4CE7A864)
fffff880`0438b000 fffff880`0439a000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`04301000 fffff880`04346000   netbt    netbt.sys    Sat Nov 20 04:23:18 2010 (4CE79386)
fffff880`01594000 fffff880`015f4000   NETIO    NETIO.SYS    Sat Nov 20 04:23:13 2010 (4CE79381)
fffff880`0517e000 fffff880`0518f000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`04251000 fffff880`0425d000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`04459000 fffff800`04a43000   nt       ntkrnlmp.exe Sat Nov 20 04:30:02 2010 (4CE7951A)
fffff880`0121d000 fffff880`013c0000   Ntfs     Ntfs.sys     Sat Nov 20 04:20:57 2010 (4CE792F9)
fffff880`05105000 fffff880`0510e000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`10503000 fffff880`10504180   nvBridge nvBridge.kmd Fri Jan 07 20:57:22 2011 (4D27C482)
fffff880`05600000 fffff880`05629000   nvhda64v nvhda64v.sys Thu Nov 11 18:10:36 2010 (4CDC77EC)
fffff880`0f8a8000 fffff880`10502d00   nvlddmkm nvlddmkm.sys Fri Jan 07 21:07:22 2011 (4D27C6DA)
fffff880`0726d000 fffff880`072c0000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`0434f000 fffff880`04375000   pacer    pacer.sys    Sat Nov 20 05:52:18 2010 (4CE7A862)
fffff880`0f888000 fffff880`0f8a5000   parport  parport.sys  Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`00f66000 fffff880`00f7b000   partmgr  partmgr.sys  Sat Nov 20 04:20:00 2010 (4CE792C0)
fffff880`00f26000 fffff880`00f59000   pci      pci.sys      Sat Nov 20 04:19:11 2010 (4CE7928F)
fffff880`00fec000 fffff880`00ff3000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00dbf000 fffff880`00dcf000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`013db000 fffff880`013ec000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`07ca7000 fffff880`07d4d000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`05629000 fffff880`05666000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00c8d000 fffff880`00ca1000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`011a1000 fffff880`011c5000   rasl2tp  rasl2tp.sys  Sat Nov 20 05:52:34 2010 (4CE7A872)
fffff880`056a5000 fffff880`056c0000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`056c0000 fffff880`056e1000   raspptp  raspptp.sys  Sat Nov 20 05:52:31 2010 (4CE7A86F)
fffff880`056e1000 fffff880`056fb000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`04200000 fffff880`04251000   rdbss    rdbss.sys    Sat Nov 20 04:27:51 2010 (4CE79497)
fffff880`05158000 fffff880`05161000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`05161000 fffff880`0516a000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`0516a000 fffff880`05173000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`0198a000 fffff880`019c4000   rdyboost rdyboost.sys Sat Nov 20 04:43:10 2010 (4CE7982E)
fffff880`072d3000 fffff880`072eb000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`01000000 fffff880`01067000   Rt64win7 Rt64win7.sys Fri Jan 21 02:34:00 2011 (4D3936E8)
fffff880`06c36000 fffff880`06ee6880   RTKVHD64 RTKVHD64.sys Wed Apr 06 03:30:01 2011 (4D9C1679)
fffff880`07d4d000 fffff880`07d58000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`05079000 fffff880`05085000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`0439a000 fffff880`043b7000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`01982000 fffff880`0198a000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`07f35000 fffff880`07fcd000   srv      srv.sys      Tue Feb 22 23:56:21 2011 (4D649375)
fffff880`07ecb000 fffff880`07f35000   srv2     srv2.sys     Tue Feb 22 23:56:00 2011 (4D649360)
fffff880`07d58000 fffff880`07d89000   srvnet   srvnet.sys   Tue Feb 22 23:55:44 2011 (4D649350)
fffff880`05719000 fffff880`0571a480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`016e8000 fffff880`018ec000   tcpip    tcpip.sys    Sat Nov 20 04:25:52 2010 (4CE79420)
fffff880`07d89000 fffff880`07d9b000   tcpipreg tcpipreg.sys Sat Nov 20 05:51:48 2010 (4CE7A844)
fffff880`051b1000 fffff880`051be000   TDI      TDI.SYS      Sat Nov 20 04:22:06 2010 (4CE7933E)
fffff880`0518f000 fffff880`051b1000   tdx      tdx.sys      Sat Nov 20 04:21:54 2010 (4CE79332)
fffff880`043d2000 fffff880`043e6000   termdd   termdd.sys   Sat Nov 20 06:03:40 2010 (4CE7AB0C)
fffff960`00440000 fffff960`0044a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`0504b000 fffff880`05071000   tunnel   tunnel.sys   Sat Nov 20 05:51:50 2010 (4CE7A846)
fffff880`0575e000 fffff880`05770000   umbus    umbus.sys    Sat Nov 20 05:44:37 2010 (4CE7A695)
fffff880`06f37000 fffff880`06f54000   usbccgp  usbccgp.sys  Sat Nov 20 05:44:03 2010 (4CE7A673)
fffff880`06f54000 fffff880`06f55f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`0f877000 fffff880`0f888000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`05770000 fffff880`057ca000   usbhub   usbhub.sys   Sat Nov 20 05:44:30 2010 (4CE7A68E)
fffff880`0142b000 fffff880`01481000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`0f86a000 fffff880`0f877000   usbuhci  usbuhci.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00f59000 fffff880`00f66000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`05115000 fffff880`05123000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`05123000 fffff880`05148000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00f7b000 fffff880`00f90000   volmgr   volmgr.sys   Sat Nov 20 04:19:28 2010 (4CE792A0)
fffff880`00f90000 fffff880`00fec000   volmgrx  volmgrx.sys  Sat Nov 20 04:20:43 2010 (4CE792EB)
fffff880`01936000 fffff880`01982000   volsnap  volsnap.sys  Sat Nov 20 04:20:08 2010 (4CE792C8)
fffff880`04375000 fffff880`0438b000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`043b7000 fffff880`043d2000   wanarp   wanarp.sys   Sat Nov 20 05:52:36 2010 (4CE7A874)
fffff880`05148000 fffff880`05158000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e09000 fffff880`00ead000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00ead000 fffff880`00ebc000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`04346000 fffff880`0434f000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`000b0000 fffff960`003c2000   win32k   win32k.sys   unavailable (00000000)
fffff880`00f13000 fffff880`00f1c000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`06c09000 fffff880`06c2a000   WudfPf   WudfPf.sys   Sat Nov 20 05:42:44 2010 (4CE7A624)

Unloaded modules:
fffff880`07e7c000 fffff880`07e7e000   MSTEE.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07e7e000 fffff880`07e81000   MSKSSRV.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07e00000 fffff880`07e71000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07e00000 fffff880`07e71000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01680000 fffff880`0168e000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0168e000 fffff880`0169a000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0169a000 fffff880`016a3000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`016a3000 fffff880`016b6000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000

tonio · 17 Apr 2011

Thanks for the response. I do not connect any USB device on the pc and the windows 7 environment is near clean. Just few 3rd party softwares including Avast, TVersity and Klite codec installed, no other security program is running.

I enable the verifier and get the same BSOD, the dump file is also attached.

tonio · 17 Apr 2011

attach dump file.

tonio · 17 Apr 2011

I believe this issue is caused by Avast. After I remove Avast antivirus, the problem is gone. There could be issues between windows 7 SP1 and Avast program.

Thanks a lot.

Shootist · 17 Apr 2011

tonio said:

I believe this issue is caused by Avast. After I remove Avast antivirus, the problem is gone. There could be issues between windows 7 SP1 and Avast program.

Thanks a lot.

If you removed Avast check there website for a complete uninstaller.
A lot of times AV programs put so many HOOKS into the system that a normal uninstall does not get rid of all the parts/pieces. Most AV software vendors have a program to completely remove there program.

Glad you got it fixed.