0x7e error and others

cspgsl · 06 Apr 2011

I have an Lenovo i3 530, 2.93GHz, 8GB RAM running Win7 64bit. Two HDD's - C = 500GB and D= 750GB. Tons of open disk space.

Lately I have had a few BSODs, the latest today. The others I do not recall what they were (0x19 maybe?) but today was 0x7e. The computer has always restarted after and the last few times I was so busy that I had to continue at the particular time and didn't save any details. I'm still busy but this is messing with my head now.

The only thing I have done today, after the crash is update the nVidia display drivers ()which were out of date).

Here is today's crash report:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002EA8124
BCP3: FFFFF880031A19D8
BCP4: FFFFF880031A1230
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

I have attached the Minidump files that I have found. If possible could someone give me a heads up on what the problem might be or tell me what other info might be helpful to diagnose the issue?

It's all Greek to me... many thanks.

usasma · 06 Apr 2011

Please post the following info in order to help with the analysis of your issues: https://www.sevenforums.com/crashes-d...tructions.html

FWIW - this looks to be the drivers for your DLink SharePort enabled router. The SharePort drivers date from 2008 and are directly blamed in the crash dumps. If the system continues to BSOD, there are other drivers that we can address (and they'll be addressed below).

Also, there's quite a few other older drivers on the system, so I'd recommend the following:
OLDER DRIVERS PRESENT IN THE DUMP FILES
- Please update these drivers from the device manufacturer's website - or uninstall/remove them from your system. Reference links are included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Please feel free to post back about any drivers that you are having difficulty locating.
- Windows Update exceptions may be noted below for Windows drivers:

Code:


vmbus.sys          Sat Nov 20 04:57:29 2010 (4CE79B89)
winhv.sys          Sat Nov 20 04:20:02 2010 (4CE792C2)
amdxata.sys        Fri Mar 19 12:18:18 2010 (4BA3A3CA)
PSINAflt.sys       Wed Nov 24 10:38:15 2010 (4CED3167)
psinknc.sys        Wed Nov 24 10:36:19 2010 (4CED30F3)
psadd.sys          Wed Jul 01 22:17:26 2009 (4A4C18B6)
Tvti2c.sys         Thu Sep 24 07:56:38 2009 (4ABB5E76)
HECIx64.sys        Thu Sep 17 15:54:16 2009 (4AB293E8)
e1k62x64.sys       Wed Sep 23 20:11:00 2009 (4ABAB914)
atinavrr.sys       Wed Nov 04 09:11:24 2009 (4AF18B8C)
NCREMOTEPCI.SYS    Mon Sep 11 16:47:50 2006 (4505CB76)
tpm.sys            Mon Jul 13 19:21:48 2009 (4A5BC18C)
lmimirr.sys        Tue Apr 10 18:32:45 2007 (461C108D)
btwavdt.sys        Mon Jan 28 21:55:11 2008 (479E958F)
PSINFile.sys       Wed Nov 24 10:40:13 2010 (4CED31DD)
PSINProc.sys       Wed Nov 24 10:42:34 2010 (4CED326A)
DefragFS.SYS       Tue Dec 15 05:18:19 2009 (4B27626B)
nvlddmkm.sys       Fri Oct 16 04:52:13 2009 (4AD8343D)
nvBridge.kmd       Fri Oct 16 04:29:34 2009 (4AD82EEE)
serscan.sys        Mon Jul 13 20:35:32 2009 (4A5BD2D4)
DlinkUDSMBus.sys   Tue Aug 26 02:44:50 2008 (48B3A662)
RtsUStor.sys       Thu Nov 05 22:23:27 2009 (4AF396AF)
PSINProt.sys       Wed Nov 24 10:45:16 2010 (4CED330C)
RTKVHD64.sys       Mon Nov 09 04:13:59 2009 (4AF7DD57)
btusbflt.sys       Thu Apr 08 21:11:36 2010 (4BBE7EC8)
RaInfo.sys         Fri Jan 04 13:57:14 2008 (477E818A)
LMIRfsDriver.sys   Mon Jul 14 12:26:56 2008 (487B7E50)
psi_mf.sys         Wed Sep 01 03:53:14 2010 (4C7E066A)
DlinkUDSTcpBus.sys Tue Aug 26 02:44:45 2008 (48B3A65D)
lmimirr.dll        Tue Apr 10 18:32:45 2007 (461C108D)
lmimirr2.dll       Tue Apr 10 18:32:46 2007 (461C108E)
amdxata.sys        Tue May 19 13:56:59 2009 (4A12F2EB)
psi_mf.sys         Wed Jun 17 04:22:50 2009 (4A38A7DA)

BSOD BUGCHECK SUMMARY

Code:


Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Wed Apr  6 11:30:48.530 2011 (UTC - 4:00)
System Uptime: 0 days 4:30:53.654
Probably caused by : usbvideo.sys ( usbvideo!PassiveWakeup+16 )
DEFAULT_BUCKET_ID:  NULL_DEREFERENCE
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_usbvideo!PassiveWakeup+16
Bugcheck code 1000007E
Arguments ffffffff`c0000005 fffff800`02ea8124 fffff880`031a19d8 fffff880`031a1230
BiosVersion = 5JKT39AUS
BiosReleaseDate = 02/26/2010
CPUID:        "Intel(R) Core(TM) i3 CPU         530  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: 2926
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Sat Apr  2 12:21:15.386 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:34.900
*** WARNING: Unable to verify timestamp for DlinkUDSMBus.sys
*** ERROR: Module load completed but symbols could not be loaded for DlinkUDSMBus.sys
Probably caused by : DlinkUDSMBus.sys ( DlinkUDSMBus+769c )
BUGCHECK_STR:  0xc2_7
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  SharePort Netw
FAILURE_BUCKET_ID:  X64_0xc2_7_DlinkUDSMBus+769c
Bugcheck code 000000C2
Arguments 00000000`00000007 00000000`00001097 00000000`04020022 fffffa80`09938e50
BiosVersion = 5JKT39AUS
BiosReleaseDate = 02/26/2010
CPUID:        "Intel(R) Core(TM) i3 CPU         530  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: 2926
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Mon Mar 28 08:08:34.702 2011 (UTC - 4:00)
System Uptime: 0 days 0:56:03.216
*** WARNING: Unable to verify timestamp for DlinkUDSMBus.sys
*** ERROR: Module load completed but symbols could not be loaded for DlinkUDSMBus.sys
Probably caused by : DlinkUDSMBus.sys ( DlinkUDSMBus+769c )
BUGCHECK_STR:  0xc2_7
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  SharePort Netw
FAILURE_BUCKET_ID:  X64_0xc2_7_DlinkUDSMBus+769c
Bugcheck code 000000C2
Arguments 00000000`00000007 00000000`00001097 00000000`04020016 fffffa80`08cfd170
BiosVersion = 5JKT39AUS
BiosReleaseDate = 02/26/2010
CPUID:        "Intel(R) Core(TM) i3 CPU         530  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: 2926
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Fri Mar 25 20:40:54.418 2011 (UTC - 4:00)
System Uptime: 0 days 11:39:11.682
*** WARNING: Unable to verify timestamp for psinknc.sys
*** ERROR: Module load completed but symbols could not be loaded for psinknc.sys
Probably caused by : psinknc.sys ( psinknc+15912 )
BUGCHECK_STR:  0x19_20
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x19_20_psinknc+15912
Bugcheck code 00000019
Arguments 00000000`00000020 fffff800`02e669d0 fffff800`02e67150 00000000`0478d760
BiosVersion = 5JKT39AUS
BiosReleaseDate = 02/26/2010
CPUID:        "Intel(R) Core(TM) i3 CPU         530  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: 2926
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Thu Mar 24 06:15:12.547 2011 (UTC - 4:00)
System Uptime: 0 days 0:01:34.185
*** WARNING: Unable to verify timestamp for DlinkUDSMBus.sys
*** ERROR: Module load completed but symbols could not be loaded for DlinkUDSMBus.sys
Probably caused by : DlinkUDSMBus.sys ( DlinkUDSMBus+769c )
BUGCHECK_STR:  0xc2_7
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  SharePort.exe
FAILURE_BUCKET_ID:  X64_0xc2_7_DlinkUDSMBus+769c
Bugcheck code 000000C2
Arguments 00000000`00000007 00000000`00001097 00000000`0402000b fffffa80`097270c0
BiosVersion = 5JKT39AUS
BiosReleaseDate = 02/26/2010
CPUID:        "Intel(R) Core(TM) i3 CPU         530  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: 2926
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

cspgsl · 06 Apr 2011

Thanks John, I appreciate your assistance

I guess the first thing I dump is Secunia PSI. It tells me that all drivers are up to date or properly patched.

The Share Port item rings a bell as I only recently installed that to accomodate a USB printer that I wanted to share over the network without having to have my computer on.

I see that LogMeIn is also a problem. This might be from trying to update it for Firefox 4.0.

Looks like I have a lot of work to do.

Thanks very much, I shall report back over the next couple of days... in between client work.

cspgsl · 12 Apr 2011

Hi John
I uninstalled Sharepoint (I can live without it for the moment) and have not had any trouble since. I shall start to work on the other drivers.

Thanks once again.

usasma · 12 Apr 2011

Glad to hear it! Thanks for letting us know!