Multiple BSOD Need Help


  1. Posts : 10
    Windows 7 64bit
       #1

    Multiple BSOD Need Help


    Currently I have had about 23 BSOD over the past 3 Months or so. The crashes happen at all different times when I just boot and windows screen appears to playing game and even on the internet. I thought I just had a bad graphics card but I took it out and ran video off the motherboard. And I had a crash again. So not really sure what do to from here any help would be great!

    PM BUGCODE_USB_DRIVER 0x000000fe 00000000`00000005 fffffa80`056721a0 00000000`10024396 fffffa80`06585250 USBPORT.SYS USBPORT.SYS+2de4e x64 C:\Windows\Minidump\040211-25412-01.dmp 4 15 7600 327,624 is the most frequent of the BSOD.
    Not sure if i need to upload more information.


    My System

    MB-ASUS M4A88TH-V EV0/USB3
    CPU-AMD Phenom II x4 965 Black Edition 3.4
    GPU-XFX Radeon HD 5830
    Memory-G. SKILL Ripjaws Series 4GB 2x2
    OS-Windows 7 64bit
    PSU-Corsairs 650W
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    jco66mt said:
    Currently I have had about 23 BSOD over the past 3 Months or so. The crashes happen at all different times when I just boot and windows screen appears to playing game and even on the internet. I thought I just had a bad graphics card but I took it out and ran video off the motherboard. And I had a crash again. So not really sure what do to from here any help would be great!

    PM BUGCODE_USB_DRIVER 0x000000fe 00000000`00000005 fffffa80`056721a0 00000000`10024396 fffffa80`06585250 USBPORT.SYS USBPORT.SYS+2de4e x64 C:\Windows\Minidump\040211-25412-01.dmp 4 15 7600 327,624 is the most frequent of the BSOD.
    Not sure if i need to upload more information.


    My System




    MB-ASUS M4A88TH-V EV0/USB3
    CPU-AMD Phenom II x4 965 Black Edition 3.4
    GPU-XFX Radeon HD 5830
    Memory-G. SKILL Ripjaws Series 4GB 2x2
    OS-Windows 7 64bit
    PSU-Corsairs 650W





    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



    To ensure minidumps are enabled:

    Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    Under the Advanced tab, click on the Startup and Recovery Settings... button.
    Ensure that Automatically restart is unchecked.
    Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    OK your way out.
    Reboot if changes have been made.
      My Computer


  3. Posts : 10
    Windows 7 64bit
    Thread Starter
       #3

    Sorry here is the information. I think.
      My Computer


  4. Posts : 10
    Windows 7 64bit
    Thread Starter
       #4

    More Info
      My Computer


  5. Posts : 13,354
    Windows 7 Professional x64
       #5

    Hello,

    I'm seeing these events that spark my interest:
    Code:
    Event[4496]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-General
      Date: 2011-03-30T23:21:16.184
      Event ID: 5
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: Voodoo-PC
      Description: 
    {Registry Hive Recovered} Registry hive (file): '\??\Volume{7bfc2222-f542-11df-a715-806e6f6e6963}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{B6544FAC-7B7B-49E0-9A5B-C90909B5A35F}' was corrupted and it has been recovered. Some data might have been lost.
    
    
    Event[5714]:
      Log Name: System
      Source: Ntfs
      Date: 2011-03-30T02:54:14.595
      Event ID: 55
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Voodoo-PC
      Description: 
    The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolumeShadowCopy4.
    
    Event[12600]:
      Log Name: System
      Source: Display
      Date: 2011-03-24T06:37:04.000
      Event ID: 4101
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Voodoo-PC
      Description: 
    Display driver amdkmdap stopped responding and has successfully recovered.
    It sounds as if there may be multiple problems occurring here; one is hard drive trouble and the other is a graphics issue. Let's start with a disk check; run SeaTools: SeaTools for Windows | Seagate

    Open a command prompt and enter:
    Code:
    chkdsk /r
    I notice that your video card and onboard graphics chip use the same driver, atikmdag.sys. While we can rule out a physical chip problem, a buggy/incompatible driver is still on the table. I suggest you install the latest updates: AMD Graphics Drivers & Software
    Code:
    atikmdag.sys            Tue Oct 26 22:29:53 2010 (4CC78EA1)
    I'm getting symbol errors for your Windows USB drivers; I'll contact someone who may understand this better than I do, but for now, install service pack 1: Learn how to install Windows 7 Service Pack 1 (SP1)

    Symantec may be having trouble:
    Code:
    Unable to load image SYMEFA64.SYS, Win32 error 0n2
    Remove old version completely: Norton Product Support | Installation and Uninstall

    Replace with new version, or install MSE instead: http://www.microsoft.com/security_essentials

    Update your Realtek ethernet adapter drivers as well; they may be to blame for the ndis.sys BSOD, and perhaps the Symantec one as well. Update link: Realtek
    Code:
    Rt64win7.sys            Mon Mar 22 05:57:14 2010 (4BA73EFA)
    Finally ():

    Run Memtest86, as I'm seeing some OS corruption: RAM - Test with Memtest86+

    ...Summary of the dumps:
    Code:
    
    Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
    Debug session time: Mon Apr  4 12:27:34.736 2011 (UTC - 4:00)
    System Uptime: 0 days 0:01:44.359
    Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+67 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xFE
    PROCESS_NAME:  TurboVHelp.exe
    FAILURE_BUCKET_ID:  X64_0xFE_INVALID_PHYSICAL_ADDR_usbehci!EHCI_sMode_PollEndpointSlot+67
    SystemProductName = System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
    Debug session time: Mon Apr  4 12:22:10.913 2011 (UTC - 4:00)
    System Uptime: 0 days 0:13:07.162
    *** WARNING: Unable to verify timestamp for Unknown_Module_fffff880`0113dbd8
    Probably caused by : Unknown_Module_fffff880_0113dbd8 ( Unknown_Module_fffff880_0113dbd8+32afc1a )
    BUGCHECK_STR:  0x1E_0
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x1E_0_Unknown_Module_fffff880_0113dbd8+32afc1a
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
    Debug session time: Sun Apr  3 15:52:25.416 2011 (UTC - 4:00)
    System Uptime: 0 days 0:27:33.039
    Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+67 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xFE
    PROCESS_NAME:  iexplore.exe
    FAILURE_BUCKET_ID:  X64_0xFE_INVALID_PHYSICAL_ADDR_usbehci!EHCI_sMode_PollEndpointSlot+67
    SystemProductName = System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
    Debug session time: Sun Apr  3 14:27:43.236 2011 (UTC - 4:00)
    System Uptime: 0 days 0:13:11.712
    Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+67 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xFE
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0xFE_INVALID_PHYSICAL_ADDR_usbehci!EHCI_sMode_PollEndpointSlot+67
    SystemProductName = System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
    Debug session time: Sun Apr  3 00:00:08.615 2011 (UTC - 4:00)
    System Uptime: 0 days 2:58:12.864
    Probably caused by : usbehci.sys ( usbehci!EHCI_PollActiveControlEndpoint+57 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xFE
    PROCESS_NAME:  iexplore.exe
    FAILURE_BUCKET_ID:  X64_0xFE_INVALID_PHYSICAL_ADDR_usbehci!EHCI_PollActiveControlEndpoint+57
    SystemProductName = System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
    Debug session time: Sat Apr  2 21:01:10.333 2011 (UTC - 4:00)
    System Uptime: 0 days 5:37:03.957
    Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+67 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xFE
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0xFE_INVALID_PHYSICAL_ADDR_usbehci!EHCI_sMode_PollEndpointSlot+67
    SystemProductName = System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
    Debug session time: Sat Apr  2 15:23:25.190 2011 (UTC - 4:00)
    System Uptime: 0 days 0:02:17.875
    Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+67 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xFE
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0xFE_INVALID_PHYSICAL_ADDR_usbehci!EHCI_sMode_PollEndpointSlot+67
    SystemProductName = System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
    Debug session time: Sat Apr  2 15:19:46.618 2011 (UTC - 4:00)
    System Uptime: 0 days 0:02:16.867
    *** ERROR: Module load completed but symbols could not be loaded for usbohci.sys
    Probably caused by : usbohci.sys ( usbohci+2ec8 )
    BUGCHECK_STR:  0x1E_0
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x1E_0_usbohci+2ec8
    SystemProductName = System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
    Debug session time: Sat Apr  2 15:16:53.154 2011 (UTC - 4:00)
    System Uptime: 0 days 0:00:21.793
    *** ERROR: Module load completed but symbols could not be loaded for usbohci.sys
    Probably caused by : usbohci.sys ( usbohci+2ec8 )
    BUGCHECK_STR:  0x1E_0
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x1E_0_usbohci+2ec8
    SystemProductName = System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
    Debug session time: Sat Apr  2 14:57:23.921 2011 (UTC - 4:00)
    System Uptime: 0 days 0:09:50.169
    Probably caused by : tdx.sys ( tdx!TdxEventReceiveConnection+25d )
    BUGCHECK_STR:  0x19_22
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x19_22_tdx!TdxEventReceiveConnection+25d
    SystemProductName = System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
    Debug session time: Wed Mar 30 16:25:26.513 2011 (UTC - 4:00)
    System Uptime: 0 days 19:07:41.136
    Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+67 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xFE
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0xFE_INVALID_PHYSICAL_ADDR_usbehci!EHCI_sMode_PollEndpointSlot+67
    SystemProductName = System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
    Debug session time: Tue Mar 29 20:04:21.392 2011 (UTC - 4:00)
    System Uptime: 0 days 5:55:29.031
    Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+67 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xFE
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0xFE_INVALID_PHYSICAL_ADDR_usbehci!EHCI_sMode_PollEndpointSlot+67
    SystemProductName = System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
    Debug session time: Tue Mar 29 13:28:53.553 2011 (UTC - 4:00)
    System Uptime: 0 days 0:02:37.177
    Probably caused by : memory_corruption ( nt!MiWaitForInPageComplete+86d )
    BUGCHECK_STR:  0x1E_c0000005
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  ccsvchst.exe
    FAILURE_BUCKET_ID:  X64_0x1E_c0000005_nt!MiWaitForInPageComplete+86d
    SystemProductName = System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
    Debug session time: Tue Mar 29 13:25:28.279 2011 (UTC - 4:00)
    System Uptime: 0 days 1:15:18.527
    Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+67 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xFE
    PROCESS_NAME:  CarboniteServi
    FAILURE_BUCKET_ID:  X64_0xFE_INVALID_PHYSICAL_ADDR_usbehci!EHCI_sMode_PollEndpointSlot+67
    SystemProductName = System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
    Debug session time: Sun Feb 27 19:49:45.400 2011 (UTC - 4:00)
    System Uptime: 0 days 0:05:30.070
    Probably caused by : Ntfs.sys ( Ntfs!NtfsPagingFileIo+155 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x24
    PROCESS_NAME:  dwm.exe
    FAILURE_BUCKET_ID:  X64_0x24_Ntfs!NtfsPagingFileIo+155
    SystemProductName = System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
    Debug session time: Sun Feb 27 19:42:07.296 2011 (UTC - 4:00)
    System Uptime: 0 days 0:13:37.545
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID:  X64_0x3B_nt!KiSystemServiceHandler+7c
    SystemProductName = System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sun Feb  6 23:23:48.946 2011 (UTC - 4:00)
    System Uptime: 0 days 5:52:01.196
    Probably caused by : afd.sys ( afd!AfdMapMdlChain+14 )
    BUGCHECK_STR:  0x1E_c0000005
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x1E_c0000005_afd!AfdMapMdlChain+14
    SystemProductName = System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sun Feb  6 03:50:30.856 2011 (UTC - 4:00)
    System Uptime: 0 days 0:00:13.105
    Probably caused by : ndis.sys ( ndis!ndisPreProcessOid+19d )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  System
    BUGCHECK_STR:  0x7E
    FAILURE_BUCKET_ID:  X64_0x7E_ndis!ndisPreProcessOid+19d
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sat Feb  5 11:44:03.043 2011 (UTC - 4:00)
    System Uptime: 0 days 0:11:15.291
    Probably caused by : Ntfs.sys ( Ntfs!NtfsFullDeleteLcb+45 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  System
    BUGCHECK_STR:  0x24
    FAILURE_BUCKET_ID:  X64_0x24_Ntfs!NtfsFullDeleteLcb+45
    SystemProductName = System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sat Feb  5 02:35:50.377 2011 (UTC - 4:00)
    System Uptime: 0 days 6:43:57.016
    Probably caused by : Ntfs.sys ( Ntfs!NtfsDeleteFcb+10c )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  System
    BUGCHECK_STR:  0x24
    FAILURE_BUCKET_ID:  X64_0x24_Ntfs!NtfsDeleteFcb+10c
    SystemProductName = System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Mon Jan 31 18:33:09.391 2011 (UTC - 4:00)
    System Uptime: 0 days 5:02:29.029
    *** ERROR: Module load completed but symbols could not be loaded for usbohci.sys
    Probably caused by : usbohci.sys ( usbohci+2ec8 )
    BUGCHECK_STR:  0x1E_0
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x1E_0_usbohci+2ec8
    SystemProductName = System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sun Jan 30 00:28:47.974 2011 (UTC - 4:00)
    System Uptime: 0 days 0:07:14.613
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33906 )
    BUGCHECK_STR:  0x1a_41790
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+33906
    SystemProductName = System Product Name
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      
    
    Full dump report (for other BSOD analysts): http://sysnative.com/jk/_99-dbug.txt
      My Computer


 

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