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05 Apr 2011   #1

Windows 7 Ultimate x64

Good evening everyone I have recently purchased an Alienware computer and have been getting intermittent BSOD's since first boot up. Here are some of the basic specs

Windows 7 Ultimate x64
original OEM installed OS on the system

- System hardware is less than a month old
- I am running 8GB RAM
- Intel Core i7 1.73GHz

I am attaching the zipped up perfmon and dmp check and hopefully someone can shed some light on my problem.

My System SpecsSystem Spec
05 Apr 2011   #2

Windows 10 Pro x64

In looking at the dump files provided, it would seem the Intel storage controller driver is triggering a page fault at an IRQ level higher than 1 (which causes Windows to bugcheck on purpose, because otherwise the whole system would lock up). The stack has just passed through the stdflt.sys driver it would seem as well, which is a pretty old version. I have seen many systems running the latest Intel Rapid Storage driver (from 3/2010) without issue, so I am doubting it's a problem with the Intel driver. However, we have seen crashes just like this here with older versions of the sensor driver, and Dell just happens to have a (much) newer version available here - I would strongly suggest updating to that first and rebooting to see if that fixes things.

0: kd> !thread
GetPointerFromAddress: unable to read from fffff80002f00000
THREAD fffffa8007bdeb60  Cid 0004.0124  Teb: 0000000000000000 Win32Thread: 0000000000000000 RUNNING on processor 0
IRP List:
    Unable to read nt!_IRP @ fffffa80079d68d0
Not impersonating
GetUlongFromAddress: unable to read from fffff80002e3dba4
Owning Process            fffffa8006b894a0       Image:         System
Attached Process          N/A            Image:         N/A
fffff78000000000: Unable to get shared data
Wait Start TickCount      165          
Context Switch Count      2             
ReadMemory error: Cannot get nt!KeMaximumIncrement value.
UserTime                  00:00:00.000
KernelTime                00:00:00.000
Unable to load image \SystemRoot\system32\DRIVERS\stdflt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for stdflt.sys
*** ERROR: Module load completed but symbols could not be loaded for stdflt.sys
Win32 Start Address stdflt (0xfffff88001d4fae4)
Stack Init fffff880043dbdb0 Current fffff880043db750
Base fffff880043dc000 Limit fffff880043d6000 Call 0
Priority 31 BasePriority 8 UnusualBoost 0 ForegroundBoost 0 IoPriority 2 PagePriority 5
Child-SP          RetAddr           : Args to Child                                                           : Call Site
fffff880`043db828 fffff800`02ccebe9 : 00000000`0000000a 00000000`00002c38 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`043db830 fffff800`02ccd860 : 00000001`00000000 00000000`74767000 00000001`00001000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`043db970 fffff800`02cd9285 : 00000000`000007ad 00000000`00000001 00000000`00000000 00000000`000007ff : nt!KiPageFault+0x260 (TrapFrame @ fffff880`043db970)
fffff880`043dbb00 fffff880`012fb35e : 00000000`00000030 fffffa80`079d69a0 fffffa80`0c85b2a0 00000000`00000001 : nt!KeAcquireSpinLockRaiseToDpc+0x55
fffff880`043dbb50 00000000`00000030 : fffffa80`079d69a0 fffffa80`0c85b2a0 00000000`00000001 fffffa80`079d69e8 : iaStor+0x4e35e
fffff880`043dbb58 fffffa80`079d69a0 : fffffa80`0c85b2a0 00000000`00000001 fffffa80`079d69e8 00000000`00000030 : 0x30
fffff880`043dbb60 fffffa80`0c85b2a0 : 00000000`00000001 fffffa80`079d69e8 00000000`00000030 00000000`00000000 : 0xfffffa80`079d69a0
fffff880`043dbb68 00000000`00000001 : fffffa80`079d69e8 00000000`00000030 00000000`00000000 00000000`00000000 : 0xfffffa80`0c85b2a0
fffff880`043dbb70 fffffa80`079d69e8 : 00000000`00000030 00000000`00000000 00000000`00000000 fffffa80`07bdbb30 : 0x1
fffff880`043dbb78 00000000`00000030 : 00000000`00000000 00000000`00000000 fffffa80`07bdbb30 fffffa80`079cc1a0 : 0xfffffa80`079d69e8
fffff880`043dbb80 00000000`00000000 : 00000000`00000000 fffffa80`07bdbb30 fffffa80`079cc1a0 fffffa80`079d68d0 : 0x30
0: kd> lmvm iastor
start             end                 module name
fffff880`012ad000 fffff880`014b7000   iaStor   T (no symbols)           
    Loaded symbol image file: iaStor.sys
    Image path: \SystemRoot\system32\DRIVERS\iaStor.sys
    Image name: iaStor.sys
    Timestamp:        Wed Mar 03 21:51:31 2010 (4B8F2033)
    CheckSum:         0008BE3A
    ImageSize:        0020A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
0: kd> lmvm stdflt
start             end                 module name
fffff880`01d4e000 fffff880`01d56000   stdflt   T (no symbols)           
    Loaded symbol image file: stdflt.sys
    Image path: \SystemRoot\system32\DRIVERS\stdflt.sys
    Image name: stdflt.sys
    Timestamp:        Mon Nov 23 16:55:17 2009 (4B0B04C5)
    CheckSum:         000133EE
    ImageSize:        00008000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec


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