BSOD after start up, even in safe mode

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  1. Posts : 7
    Windows 7 home premium x64 bit
       #1

    BSOD after start up, even in safe mode


    windows home premium 64 bit
    intel 2 core quad q8300
    nvidia geforce gt220 1024mb
    2+1+2+1 (6Gb) DDR3 ram



    Everytime i start up i get this error message (forcing a restart)

    Driver_IRQL_NOT_LESS_THAN_OR_EUAL

    Technical information:
    STOP : 0x000000D1 (0xFFFFFFFFFFFFFFC1, 0x0000000000000002, 0x0000000000000001, 0xFFFFF8800106807A)

    *** iaStor.sys - Adress FFFFF8800106807A base at FFFFF8800101E000, Datestamp 4a287aa4

    This happens some time after it gets to the login screen, whether i log in or not.
    I cannot get any files or tests because i get the BSOD before i get the chance, even in safe mode.
    Last edited by jamie543; 08 Dec 2010 at 20:32. Reason: error, more information
      My Computer


  2. Posts : 2,566
    Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
       #2

    Can you try and upload the .dmp files? It is located in C:\Windows\MiniDump. Zip them up in a .zip file and upload it here.

    iaStor.sys is a SATA RAID Driver. I'm not sure whether it's safe to remove or not.
    Just wait for someone to help out...

    EDIT: You probably need to update the Intel SATA RAID Driver.
      My Computer


  3. Posts : 7
    Windows 7 home premium x64 bit
    Thread Starter
       #3

    IS there a way to get .dmp files through the command prompt? I get the BSOD before i can do anything after logging in, even if i try to go through safe mode. I can however get to system, recovery options which allows me to use the command prompt (none of the other options helped)

    SATA RAID is hard drive right? how would i upgrade the drivers without logging in?
      My Computer


  4. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #4

    It is not safe to remove iaStor.sys. It is an Intel Storage driver, http://downloadcenter.intel.com/Default.aspx. As I understand it, you cannot boot in the Safe Mode without crashing, is this correct? When did this start happening? What changes did you make before this started? Do you have a Windows CD/DVD that you can boot from? This sounds like a hardware issue in that the crashes are occurring in the normal mode and the Safe mode.
      My Computer


  5. Posts : 7
    Windows 7 home premium x64 bit
    Thread Starter
       #5

    Is there anyway to know which hardware is faulty from the error codes? Im sure its the hardware too.
      My Computer


  6. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #6

    No, there isn't. Even the actual dumps rarely tell us which of the hardware is faulty. You can test your RAM with Memtest86 because it runs out side of Windows. Read this tutorial and follow the instructions. Let Memtest run for at least 7 passes. This will take 6- 8 hours. I suggest you run it from a cold boot after your computer has been off for a while. Post back with your results.

    RAM - Test with Memtest86+
      My Computer


  7. Posts : 7
    Windows 7 home premium x64 bit
    Thread Starter
       #7

    Ok, i followed all the steps, got it installed on a blank usb, then i put it into my computer, turn it on, and it just goes right to normal startup. I went into the system setup and changes the boot order so that t6he memory key goes first but it still doesn't run
      My Computer


  8. Posts : 2,566
    Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
       #8

    Ok, i followed all the steps, got it installed on a blank usb, then i put it into my computer, turn it on, and it just goes right to normal startup. I went into the system setup and changes the boot order so that t6he memory key goes first but it still doesn't run
    The USB you put in might not be bootable, I would recommend that you put it on CD. If you put it on a CD, you can use it for future use.

    Can you access Startup Repair?
      My Computer


  9. Posts : 7
    Windows 7 home premium x64 bit
    Thread Starter
       #9

    Yes i can access startup repair.
      My Computer


  10. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #10

    You will have to go into BIOS and change the boot order. Make the USB device the the first in the boot order (or at least before your hard drive). It should then boot from the USB stick. Don't forget to change it back when you are done.
      My Computer


 
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