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Windows 7: BSOD Help!! (0x0000003b)

06 Apr 2011   #1
Rayble

Windows 7
 
 
BSOD Help!! (0x0000003b)

Ok, so I just built my computer about 3 days ago. These are all my components:

------------------------------

Windows 7 - 64bit

*

RAM (16GB):

G.SKILL Ripjaws Series 8GB (4 x 4GB)

*

CPU:

AMD Phenom II X6 1100T1

*

Motherboard:

ASUS M4A79XTD EVO AM3 AMD 790X ATX AMD*

*

PSU:

Cooler Master 1200W Silent Pro Gold

*

Graphics Card:

SAPPHIRE 100312SR Radeon HD 6950 2GB 256-bit**

------------------------------

*

I keep getting BSOD (Blue Screen of Death) Errors on my computer RANDOMLY! I don't understand why it is doing this! I really want a solution. I need to actually be able to use my computer with all these expensive hardware without it crashing!

*

MY ERROR:

2shared - download My BSOD Error.zip

I have included a WinRAR File with the MiniDump (DMP) Files and I've even included the actual image of the BSOD taken from my iPhone.


I updated all my drivers, including the Graphics Card (from the Stock Website and CD), and it is still giving me issues.

*

If you guys need any more information please let me know!

All help is greatly appreciated. Thanks!

*

*


My System SpecsSystem Spec
.
06 Apr 2011   #2
wish

Windows 7 Ultimate x64 SP1
 
 

Hi,
As priority, test your RAM with memtest86 for at least 7 passes.
RAM - Test with Memtest86+

If the memtest did not show any error, then I suggest you to enable Driver Verifier.
Wait until next crash then upload the new files here.
Blue Screen of Death (BSOD) Posting Instructions

Log
Code:
Windows 7 Kernel Version 7600 MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Machine Name:
Kernel base = 0xfffff800`02a4f000 PsLoadedModuleList = 0xfffff800`02c8ce50
Debug session time: Tue Apr  5 23:02:55.362 2011 (GMT-8)
System Uptime: 0 days 1:50:47.642
Loading Kernel Symbols
...............................................................
................................................................
........................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80002a9bf87, fffff88008e99f00, 0}

Probably caused by : ntkrnlmp.exe ( nt!KiDeliverApc+a7 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002a9bf87, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88008e99f00, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!KiDeliverApc+a7
fffff800`02a9bf87 498b4a30        mov     rcx,qword ptr [r10+30h]

CONTEXT:  fffff88008e99f00 -- (.cxr 0xfffff88008e99f00)
rax=0000000000000002 rbx=fffffa8010491060 rcx=0000000000000001
rdx=0000000000000000 rsi=fffffa80104910b0 rdi=fffff88008e9aac8
rip=fffff80002a9bf87 rsp=fffff88008e9a8d0 rbp=0000000000000000
 r8=fbfffa80104910b0  r9=0000000000000000 r10=fbfffa80104910a0
r11=fffffa8010491060 r12=0000000000000001 r13=0000000000000000
r14=fffffa8010115aa0 r15=fffff88008e9ac20
iopl=0         nv up ei ng nz na po cy
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010287
nt!KiDeliverApc+0xa7:
fffff800`02a9bf87 498b4a30        mov     rcx,qword ptr [r10+30h] ds:002b:fbfffa80`104910d0=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  wmpnetwk.exe

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80002a9bf87

STACK_TEXT:  
fffff880`08e9a8d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDeliverApc+0xa7


FOLLOWUP_IP: 
nt!KiDeliverApc+a7
fffff800`02a9bf87 498b4a30        mov     rcx,qword ptr [r10+30h]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!KiDeliverApc+a7

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4cc791bd

STACK_COMMAND:  .cxr 0xfffff88008e99f00 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_nt!KiDeliverApc+a7

BUCKET_ID:  X64_0x3B_nt!KiDeliverApc+a7

Followup: MachineOwner
---------
My System SpecsSystem Spec
Reply

 BSOD Help!! (0x0000003b)




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